[Sakin]

@cindyjenkins: For upgrade to pro version. You need to download zip file from your account at https://catchthemes.com/my-account/ then upload in your site from “Appearance => Themes => Add New = Upload Theme” and browse the zip file you have downloaded and finally install and activate. For more, check out video at https://youtu.be/gVvrbKJNfkE

But if you are thinking of update only, then check this video at https://youtu.be/W95SuabDZi8

Also, please post in your site URL for us to check in.

[Sakin]

@satoruh: It’s working fine in iPad pro. Which browser are you using it?

[Sakin]

@spesistockholm: After adding ssl you need to do many steps. You can check out tutorial at https://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/. Best is to ask your Website hosting server support to help you add that.

[Sakin]

@skynet: I check in your screenshot and site and I see that you have custom css which is causing that issue. So, add the following css:

.entry-meta .comments-link {
	-webkit-box-sizing: border-box;
	-moz-box-sizing:    border-box;
	box-sizing:         border-box;
}

[Sakin]

@skynet: We don’t control favicon from the theme. So, it must be WordPress core issue or plugin if you have used any. WordPress core 5.0.1 has lot of issue currently and they are working on it.

[Sakin]

Hi Hans,

1. You can remove the background and box shadow by adding the following css:

.ctgallerypostpageimage .hentry:hover .entry-container {
    background-color: transparent;
    box-shadow: none;
}

2. To open in new window, you can check in that widget it has option “Check to Open Link in new Tab/Window”. Just check that and save it.

But if you don’t want that black hover box and all then please replace that widget with “CT: Featured Images”. This suits your need more.

Regards,
Sakin

[Sakin]

I check in your site and I can see “Promotion Headline”. It says “Up to 60% Off Your Design Until December 10th. See Packages For Details ! Buy Now”

Also, I check in your site and you are using Hummingbird Performance plugin. You can clear cache from there and check in.

[Sakin]

ok I will send you email for this

[Sakin]

Hi Hans,

You can change the background color as per your need in the following css and then add it in “Appearance => Customize => Additional CSS” box:

.site-footer .sidebar-before-footer {
    background-color: #000;
}

Thanks for your appreciation and if you like my support and theme then you can support us by providing your review and rating at https://wordpress.org/support/theme/lucida/reviews/?filter=5

Regards,
Sakin

[Sakin]

@mk: Have you used any cache plugin also can you remove the view source access. I need to check that.

[Sakin]

Hi Zuza,

I see that you have extra custom css that’s causing issue. Please remove the flowing css from “Appearance => Customize => Additional CSS” box:

/* To remove search button from navigation bar */
.menu-toggle-wrapper {
    display: none !important;
}

Regards,
Sakin

[Sakin]

@mk: Do you mean to remove the existing image that you have in theme default. Then don’t worry, just upload new header images after that click on “Randomize uploaded headers”. This will randomize the images that you have uploaded and ignores theme default images.

[Sakin]

@kbohannon: Which cache plugin are you using it. Also, how did you clear the cache and can you post in your site URL so that I can check in. When I test in our demo server, it’s working fine. Also, let me know what you have selected in “Enable Promotion Headline on”.

[Sakin]

@mk: Random header image works fine in our site. You have to click on button “Randomize suggested headers”. Yes, there is no random header in your site. Same image is coming up. So, can you check your settings as I cannot inspect your site. It’s protected. Also, do you have any cache plugin then try clear the cache and disabling that plugin for a while and check in.

[Sakin]

@hoddbarnesdickins: You can add the following css in “Appearance => Customize => Additional CSS” box to hide the name of the page and date in that page.

.postid-419 .custom-header .entry-container {
    display: none;
}

Yes, you can remove the grey from that page by adding following css in “Appearance => Customize => Additional CSS” box.

.postid-419 .custom-header:after {
    background-color: transparent;
}

For center, you can add the following css in “Appearance => Customize => Additional CSS” box.

.postid-419 .custom-header:before {
    background-position: center center;
}

[Sakin]

@michelled: Yes, you need to make a different subdomain and use it. It will be easier.

As for custom, you need to build child theme and then add image in the child theme header with condition for this category https://developer.wordpress.org/reference/functions/is_category/

[Sakin]

@jburnmusic: You need to install Catch Web Tools plugin and activate “Catch Updater” module and then download latest zip file from download section in your account at https://catchthemes.com/my-account/ and update in your site from “Appearance => Themes => Add New => Uplaods”.

Please check out video screencast at https://youtu.be/W95SuabDZi8 and FAQ at https://catchthemes.com/frequently-asked-questions/#question-update-1

[Sakin]

@adeptvisuals: I think there might be issue while you zip it. You can actually download the zip file instead. Some, modern browser like “Safari” has auto zip extractor. So, in this case, you need open Safari and go to “Safari =
> Preferences” and in “General” tab, uncheck Open “safe” files after downloading. This will stop Safari from automatically unzipping the files and then you can download zip file.

Then you can use our Catch Web Tools plugin “Catch Updater” module and update it. This will replace the existing installation. Check out screencast at https://youtu.be/W95SuabDZi8

Sorry for the trouble.

[Sakin]

@tbhesh: Yes, I have time. Change it back and let me know it.

[Sakin]

@vraba: thanks for sharing. cheers 🙂

[Author]

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