[Sakin]

Hi Bram,

There is no option to change the slider background color as it’s coming from Script. The best option is to use the larger image or stretch the image with Custom CSS.

If you want to stretch the image then you can add the following CSS in the “Appearance => Customize => Additional CSS” box:

#main-slider img { width: 100%; }

But if you want to change the background color then add the following CSS in the “Appearance => Customize => Additional CSS” box:

.featured-slider .hentry { background-color: #5d91bf !important; }

Regards,
Sakin

[Sakin]

Hi Heinz,

There is no option to replace the slider with the Video. So for this, you need to build a child theme and add a custom function.
There is also a plugin called Catch Featured Video Pro which will add an option to upload a video instead of a Featured Image on a Page/post. After installing this plugin, you can add a YouTube video URL to the page/post “Catch Featured Video Pro URL box”. Finally, go to “Appearance => Customize => Featured Slider => Slider Options” and select Slider type as “Page/Post” and then select the page/post that has a video URL.

Regards,
Sakin

[Sakin]

@vera-reist: Can you update the Catch Everest Pro theme to the latest version 4.5.4 and let me know if you still face the issue?

[Sakin]

Hi Alice,

I don’t know why the Google Docs gave you the old image. It’s not the theme issue, it might be a cache or some plugin issue. When I check your site in Open Graph Text our og:image is https://wellnesswarriorsboston.org/wp-content/uploads/Send-us-to-Ravenna-Italy.png.

Regards,
Sakin

[Sakin]

@cinnamon6 : You can also download the demo zip file from the theme instruction tab https://catchthemes.com/themes/catch-vogue/#theme-instructions

[Sakin]

Hi James & Sam,

The suggested max width for the logo is 250px, but the height can be any. I see that you have made the logo 250px by 250px but it has white spaces in your image, so it’s taking the gaps. So, remove the white space from your logo height.

For the mobile crop issue, please update to the latest version and it should work fine.

Regards,
Sakin

[Sakin]

@taghioff: Yes, you can move your license from one site to another. Please check this FAQ at https://catchthemes.com/frequently-asked-questions/#question-installation-how-to-move-license-key-from-development-site-to-live-site

[Sakin]

@buddazero: What are you trying to edit on the Homepage? Your Homepage has the latest post. If you want to have a custom homepage and not the latest post then you need to go to “Settings => Readings”, check “A static page (select below)” and select your page on the Homepage. Then you can edit this page using the editor.

[Sakin]

@foto-hoki: WordPress core is soon adding Google font option. So, we haven’t added that to the theme. For now, you can install Gutenberg plugin https://wordpress.org/plugins/gutenberg/ and add font, then you can change font family.

[Sakin]

@buddazero: Your Google Drive link is not working for us, it asks for permission. You have to make it public access for that file.
Can you post in your site URL? You can edit the sections on homage from “Appearance => Customize => Theme Options”. Also, check theme instructions for the Fotografie theme at https://catchthemes.com/themes/fotografie/#theme-instructions

[Sakin]

@w1ck: When you migrate the theme from one server to another. I see there is an issue with font loading. it’s loading from unissa.eu, check this file https://bozppojablonec.cz/wp-content/fonts/9aee6216f7c78801e4b41eb5fd19c1f5.css. This is causing issues. Please contact your hosting server to fix it.

[Sakin]

Hi Oliver,

Can you try to add the following CSS in the “Appearance => Customize => Additional CSS” box:

.header-media-disable-cover .header-media .wrapper {
    background: none;
}

Regards,
Sakin

[Sakin]

@w1ck: This is not the theme issue, looks like it’s a plugin or server settings. There must be an issue with the Cache and Optimization plugin. So, please check those settings like in the WP Optimize plugin.

[Sakin]

@linktoheaven: I see that you are using a very old version of the Catch Kathmandu Pro theme. Version 4.9 was released on December 06, 2016, see the change log at https://catchthemes.com/themes/catch-kathmandu-pro/#changelog. Looks like your subscription for the theme update already expired and that is the reason you are not able to update the theme. If you purchase a pro theme, an update subscription is just for a year. Right now there is a Christmas and New Year offer https://catchthemes.com/deals-and-offers/best-wordpress-christmas-deals-2023-and-new-year-offers-2024/ so it’s the best time to purchase it and update the theme.

Check this FAQ for update instructions https://catchthemes.com/faq/how-do-i-upgrade-to-a-new-theme-version-if-i-have-modified-my-theme/

[Sakin]

@kunzibert09: Yes, the Catch Plugins team has depreciated the Social Galler and Widget plugins. So, we need to use Jetpack Plugin or Smash Balloon Social Photo Feed Instagram plugin.

[Sakin]

Hi Randy,

Sorry to hear that your site got a virus. There are many reasons for your website to get viruses like using outdated WordPress core, plugins, and themes. So, I recommend you keep everything updated. Also, it might be due to easy username and password, please use the secure username and password. You can also use Security plugins. WP Forms for Scammer Protection is only for Form, so you might want to use a plugin like Jetpack Security, Securi, or Wordfence. If your site is already infected then it’s better to consult with Security Expert and Hosting server support.

Please check articles like:
https://sucuri.net/guides/wordpress-security/
https://www.wpbeginner.com/wordpress-security/
https://jetpack.com/blog/wordpress-malware-removal/
https://www.hostinger.com/tutorials/wordpress-malware-removal

Regards,
Sakin

[Sakin]

Hello Edwin,

We support the Adventurous Pro theme. We have been supporting all our old themes. We fixed all the issues mentioned and also kept updated as needed. So, if you have any issues then we will update it accordingly.

Yes, the last few updates are only minimal and require fixes. This theme is already solid after a lot of fixes in the past.

Do you mean the license activation issue on your site? Our server shows that you have activated the license key on your site successfully. So, I need to check your screenshot, which you can reply in email.

Regards,
Sakin

[Sakin]

Hi David,

As mentioned in the email, there is an issue with the aspect ratio in the image settings. So, open your site Editor and change the Aspect ratio for the image. Please check this screenshot https://cldup.com/GndDel88ln.jpg

Regards,
Sakin

[Sakin]

Hi David,

We need to check in detail about this issue. Also, we do have Pro theme installation support.

Regards,
Sakin

[Sakin]

Hi David,

Can you post your site URL and then I can check it on iPad for issues?

Regards,
Sakin

[Author]

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