[Sakin]

So, we need ot check your child theme and website. I will contact you.

[Sakin]

Hi Rickpix,

Please add the following function in our child theme’s functions.php file

function bold_photography_register_polylang_strings() {
	if ( ! function_exists( 'pll_register_string' ) ) {
		return;
	}

	$mods = get_theme_mods();

	foreach ( $mods as $key => $value ) {

		// Only register clean strings
		if ( is_string( $value ) && strlen( trim( $value ) ) > 0 ) {

			pll_register_string(
				$key,
				$value,
				'Bold Photography'
			);
		}
	}
}
add_action( 'after_setup_theme', 'bold_photography_register_polylang_strings', 20 );

After you add this code. You need to go to “Appearance => Customize” and change the content which you want to translate.
For example, if you want to change Header Media Title and Site Header Text, then go to “Appearance => Customize => Header Media” and change Header Media Title and Site Header Text and click on publish. After you make the changes, it will show those strings Polylang at “Languages => Transalations”

Regards,
Sakin

[Sakin]

Hi Sarah,

Sorry for the issue. I will contact you to check your license key details.

Regards,
Sakin

[Sakin]

@wcmaster: I have increased the activation limit of your license from 1 site to 2 sites.

[Sakin]

Hello Andre,

Yes, I mean you have enabled the Header Media, but it’s missing an image. So, which option have you selected and how about the image?

Regards,
Sakin

[Sakin]

@zenkeran: Can you share the URL of the page?

[Sakin]

Hi Paul,

The Catch Kathmandu version 4.4 was released on August 20, 2015. So, it’s already 10 years now. I am surprised at how the theme is still working on your website. There have been a lot of changes; you can see the changelog at https://catchthemes.com/themes/catch-kathmandu-pro/#changelog.

So yes, the first thing you do is to take a backup of everything.
Then, update the Catch Kathmando pro to version 5.4.2 and also update WordPress and plugins.
You will get every function moved to Theme Customizer at “Appearance => Customize”, it’s the same as theme options
You can update directly to version 5.4.2.

Regards,
Sakin

[Sakin]

@zenkeran: It will display the blog post in 2 rows, and for the number of posts, you can change it from “Settings => Readings” and change “Blog pages show at most”.

• This reply was modified 1 week, 1 day ago by Sakin.

[Sakin]

@zenkeran: It’s from the Header Media, and it’s missing a header image. Go to “Appearance => Customize => Header Media”. If you don’t need Header Media, then in the “Enable on” option, you need to select “Disabled”. So, choose the option as per your need and also if you need you can add Header Media image as well.

• This reply was modified 1 week, 1 day ago by Sakin.

[Sakin]

@qsv: For account and sales, please contact us at https://catchthemes.com/contact-us/

[Sakin]

@joeb: I just tested the Section Sorter and it’s working fine on our side. Maybe you have a conflict with the plugin. I will contact you for more details.

[Sakin]

Hello Andrew,

Looks like you are using the old version of the Catch Evolution Pro theme. So, please renew and update the theme to the latest version 4.2.1, and it should work fine.

Regards,
Sakin

[Sakin]

Hello Leona,

The Photofocus Pro theme is fully supported. You can check the changelog at https://catchthemes.com/themes/photofocus-pro/#changelog. It was last updated on December 10, 2025. If you have any issue then do let us know, and we will fix it.

Regards,
Sakin

[Sakin]

@pilart: Ok I will contact you and check with you. Thanks

[Sakin]

Hi José,

Thanks for informing, and glad to hear that it’s solved.

Regards,
Sakin

[Sakin]

Hi José,

Thanks for using the Parallax Frame Pro theme. Our theme update shouldn’t be an issue with access to the theme customizer. Yes, you can use the theme as per your need until any update is needed in the PHP or WordPress core.

Can you add the plugin Query Monitor https://wordpress.org/plugins/query-monitor/ and check it?

Regards,
Sakin

[Sakin]

@rodeboy: Since you are not using multiple layouts on the homepage, can you just go to “Appearance => Customize => Theme Options => Fullpage Options” and in Scrollbar option, can you check “Check to enable Scroll bar Enabling the scrolling feature will automatically disable the parallax effect on iOS devices.“

[Sakin]

@kodendigital: It’s strange to see your screenshot like that. Have you tried to reverting back to version 2.1 and check it? You can see the diff from the track https://themes.trac.wordpress.org/changeset?old_path=alchemist/2.1&new_path=alchemist/2.2, it’s just the removal of the conditional script for Internet Explorer versions before 9 and WordPress 6.9 compatibility testing.

[Sakin]

@kodendigital: Can you post your site URL? Looks like you are confused about the theme. When I conducted a Google search for ‘Alchemist’ theme, I found another theme from ThemeForest as well. So, can you check if you are using our theme from WordPress.org that is https://wordpress.org/themes/alchemist/, or another theme? If you are using another theme, then you need to contact the theme author’s support.

[Sakin]

Hello Charles,

Thanks for purchasing the BizBoost Pro theme. Looks like you tried to activate the product key instead of the license key. Please check this FAQ at https://catchthemes.com/fse-faq/#question-installation-and-update-block-themes-how-to-activate-theme-license-key

If you still have issues, then do let me know.

Regards,
Sakin

[Author]

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