[Sakin]

Hi Frank,

Our record doesn’t have My Music Band Pro purchase from your account. So, maybe you did a guest checkout for this theme. Can you send us your payment details like Order ID, order Email using our sales contact form at https://catchthemes.com/contact-us/

Sorry for the trouble.

Regards,
Sakin

[Sakin]

@cindy: Yes, you can exchange the theme without any issue. You just need to send us your old theme name and the new theme name, at the time of exchange. For all sales, exchange, and accounts, you can contact us at https://catchthemes.com/contact-us/

[Sakin]

Hi Michael,

Let me check that with the sales team about your license key. Maybe you got confused with the product key. You should be able to find the license key in your account at https://catchthemes.com/my-account/. For the sales issue, you can simply use our contact form at https://catchthemes.com/contact-us/. I will ask my sales team to get back to you.

We go use this forum as free support.

Sorry for the trouble.

Regards,
Sakin

[Sakin]

@nirmalavidyaamruta: Thanks for reporting issue. We have just set the new version live. Please update.

[Sakin]

Hi Paulo,

Thanks and yes, Widget Options plugin looks nice https://wordpress.org/plugins/widget-options/

Regards,
Sakin

[Sakin]

@btcbtc: Thaks for your appreciation. If you like my support and this theme then can you please give us review and rating at https://wordpress.org/support/theme/audioman/reviews/#new-post . Your review will be highly appreciable and if there’s anything else that we can help then do let us know.

Take care and have a good day! 🙂

Regards,
Sakin

[Sakin]

@btcbtc: I check in your page and I see that you have added a long “Site Header Text” which is not what you should be doing in this theme. That header section if just for simple headline text and short site header text. That is why you are having a problem.

If you want to add long text then why don’t you create a page and add all your content there then use the “Hero Content” section, from “Appearance => customize => Theme Options => Hero Content” to display that below the header image.

[Sakin]

Hi Paulo,

Now sure about that theme but you can use plugin like https://wordpress.org/plugins/if-widget/

Regards,
Sakin

[Sakin]

@nexce1964: Never edit the core theme files like style.css and all as when you update the theme, all core theme files will be reverted back to the updated theme files and all your edits will be lost. So, to edit the CSS, you can either do it from “Appearance => Customize => Additional CSS” box or by building a child theme and adding CSS in your child theme style.css file. This way is safe way.

[Sakin]

@sandykil: it’s already live, you can update it.

[Sakin]

Dear Paulo,

Thanks for your appreciation and if like our support and theme then it will be nice if you good give us good review and rating at https://wordpress.org/support/theme/bold-photography/reviews/?filter=5

Regards,
Sakin

[Sakin]

It used to be Jetpack previously and due to heavy load from a plugin, we switch to Catch Gallery. I think you didn’t set the size in the gallery and it went to the default size. If you can increase the size to large or medium depending on your settings then it will not show as distorted. Check your shortcode it should be as below, check the size, but in yours, the ids will be different as ids are the images id.

[gallery type="rectangular" size="large" ids="5704,5699,5644,5643,5642,5641,5638,5602,5598,5597"]

Check this screenshot for settings while adding gallery https://www.dropbox.com/s/up10hmdow6m0tqv/catch-gallery-settings.png?dl=0

[Sakin]

Hi Paulo,

As there is no post tyle category listing widget in Essential Content Types plugin. So for this, I suggest you create a Custom Menu. You can create a custom menu from:
1. Go to “Appearance => Customize => Menus” and Click on “Create New Menu” button.
2. Give the name of the menu, For example “Portfolio”, you don’t need to assign any menu location as we are going to use this in widget. So, just click on “Next” after you give name to menu.
3. After this, click on “Add Items” button, and scroll down and click on “Projet Types”, it will display all your postfolio categories, then click on each Project tpye one by one which you want to display. After adding all, click on “Published” button.
4. After this, go to Widget section from “Appearance => Customize => Widgets”, then in the sidebar, click on “Add a Widget” button. Then add “Navigation Menu” widget. Give the title of the widet and in Select Menu, you need to select that “Portfolio” menu which we created.

Regards,
Sakin

[Sakin]

@sanket: Which version are you using it? If you are using Simple Catch Pro version 4.0 then you can add your license key in “Appearance => About Theme => License tab”. After this you can update is with just a click on update.

But if you are using the old version then you need to update it manually. Check out detail instructions at our faq page https://catchthemes.com/faq/how-do-i-upgrade-to-a-new-theme-version-if-i-have-modified-my-theme/

[Sakin]

@lkvanz: Sorry for the issue. All those zip files are partner WordPress plugin development team have released Generate Child Theme plugin. Please use this plugin https://wordpress.org/plugins/generate-child-theme/

We have just removed all the zip files from that blog post. Thanks.

[Sakin]

@nico94101: Sorry for the issue and thanks for reporting. We have just fixed it. Please update to the latest version.

[Sakin]

Dear Alexander,

Glad to hear that it’s fixed. Catch Responsive Pro theme is one of the most updated themes and popular themes. So, there shouldn’t be any bug like that. But yes, if you find any minor bug then do let us know and we will fix it in next version update.

Regards,
Sakin

[Sakin]

Dear Alexander,

It’s nice that your issues has been solved.

Regards,
Sakin

[Sakin]

Hello Alexander,

Catch Responsive Pro 4.2.3 was released on March 18, 2018. So, it like 2 years old. So, we are not sure if that is compatible with WooCommerce 4.0.0 or not. But Yes, we have tested it with Catch Responsive 4.5.3 and it’s working fine. We don’t recommend keeping theme older then a year.

Regards,
Sakin

[Sakin]

Hello Ernesto,

This is not a theme issue. It’s more of WooCommerce product issues. Read more about it at https://joewp.com/en/fix-google-search-console-error/. You can also this issue posted in WooCommerce support at https://wordpress.org/support/topic/either-offers-review-or-aggregaterating-should-be-specified-error/page/2/

Also, make sure you have the latest version of both WooCommerce and Yoast SEO plugin. Then, if you want to fixed with Yoast SEO then you need Yoast WooCommerce SEO plugin https://yoast.com/wordpress/plugins/yoast-woocommerce-seo/

Regards,
Sakin

[Author]

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