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Viewing 20 posts - 1 through 20 (of 13,729 total)
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  • in reply to: New template #225125
    Sakin
    Keymaster

    Hello Lies,

    Yes, you can purchase the Clean Fotografie Pro theme from https://catchthemes.com/themes/clean-fotografie-pro/ and then download theme zip file from your account at https://catchthemes.com/my-account/ and upload to your site from your WordPress Dashboard “Appearance => Themes => Add New => Upload Theme”.

    About the payment, if you want to keep your site updated with the latest version then you need to pay it yearly as updates are yearly. But if you are satisfied with the current version and don’t need update then you don’t need to pay it yearly. Read more about Terms and conditions at https://catchthemes.com/terms-conditions/

    Regards,
    Sakin

    in reply to: Updating theme #225124
    Sakin
    Keymaster

    #deviantFemme: The license key option and update from Dashboard was introduced full was from November 1, 2019. So, most of the themes before that don’t have that. So, basically you have to manually update the theme for this time and then you will see the option to add in your license key.

    Check out this screencast for our older themes to update it https://youtu.be/W95SuabDZi8 after you update your theme to the latest version, you will see license key option in “Appearance => About Theme => License” and add in the license key there. You will find your license key in your account at https://catchthemes.com/my-account/

    in reply to: unable to activate premium #187757
    Sakin
    Keymaster

    @paolonardi:
    Thanks for your purchase and I see that you have purchased the “Catch Fullscreen Pro” theme. You have purchased using your email address paolo[at]straighttohell[dot]eu. Please check in your spam/junk folder in your email. It can be there. After that, you can log in to your account at https://catchthemes.com/my-account/ and download the theme. Also, I see that the theme is already active in site. I will also contact you via email.

    in reply to: Google Analytics Search #175629
    Sakin
    Keymaster

    @Stevieg: If you still have confusion, then you can install Yoast SEO plugin and follow this step https://yoast.com/wordpress/plugins/seo/add-website-google-search-console/

    in reply to: German theme translation? #174968
    Sakin
    Keymaster

    @frankysweb: Thaks a lot for your contribution and we will definitely add in our theme and also will email you the code for your purchase.

    in reply to: Responsive problem on iPad #173624
    Sakin
    Keymaster

    Hi Daniele,

    Yes, it’s strange. Looks like an issue with some plugin that you use. Please try adding it in new page.

    Regards,
    Sakin

    in reply to: Responsive problem on iPad #173074
    Sakin
    Keymaster

    Hi Daniele,

    Did you fix it? As, I just check in my iPad and it’s showing fine. Let me know from which iPad are you checking in. Like iPad pro, air or mini and screensize.

    Regards,
    Sakin

    in reply to: Responsive problem on iPad #172568
    Sakin
    Keymaster

    Hello Daniele,

    When I check your homepage in iPad it’s working fine. Can you send me the URL of the pages that you have an issue?

    Regards,
    Sakin

    in reply to: Audioman Pro latest update won't work #171437
    Sakin
    Keymaster

    @indiemae: We have no control over your site content and database. The theme is just for design and it’s just changed the look and feel of your site. Also, we don’t know your site URL and also you have never given us the site access. So, how come we deleted your site. Looks like there is some confusion. You can ask your server support for login access logs.

    in reply to: scroll first page #168084
    Sakin
    Keymaster

    @valelotartaro: Yes, that the issue. The script still finds that slider and have issue like that. So, what you need to do is disable slider then add Header Image as well. Maybe, you can just add “GIF” image if you want work it like video animation.

    So, for mobile it will load header image and for desktop it will load video. So, go to “Appearance => Customize => Header Media”

    in reply to: product page #168038
    Sakin
    Keymaster

    @valelotartaro: Yes, you can add the following css in “Appearance => Customize => Additional CSS” box:

    .woocommerce div.product div.images .flex-control-thumbs {
        margin-top: 20px;
    }
    in reply to: Remove CatchThemes link from footer? #168037
    Sakin
    Keymaster

    @yuyu: So, to edit the footer content in Catch Fullscreen Pro theme, you can just go to “Appearance => Customize => Theme Options => Footer Editor Options” and change it. So, you can just remove the shortcode “[site-link]” to remove CATCH FULLSCREEN PRO BY CATCH THEMES.

    in reply to: Google Analytics Search #168036
    Sakin
    Keymaster

    Hello Stevieg,

    Can you login to your site Dashboard and then go to “Catch Web Tools => Webmaster Tools”, there “Enable Webmaster Module” should be checked in “Check to Enable” and then click on “Header and Footer Scripts” and then add your script in “Enter scripts or code you would like output to wp_head(): “.

    Share your site URL once you have added the code then, I can check in your site source. We also do same in our site and it’s working fine.

    Regards,
    Sakin

    in reply to: scroll first page #168035
    Sakin
    Keymaster

    Hello Valeria,

    There looks like you have Featured Slider Section enabled but not configured. So, can you go to “Appearance => Customize => Theme Options => Featured Slider” and make sure it’s “Disabled”.

    Regards,
    Sakin

    in reply to: hiding header picture in a page #168034
    Sakin
    Keymaster

    Sorry, please try the following css instead:

    .page-id-12344 #site-header-image {
        display: none;
    }
    in reply to: Cannot Upgrade after using Catch Updater #165377
    Sakin
    Keymaster

    @cindyjenkins: For upgrade to pro version. You need to download zip file from your account at https://catchthemes.com/my-account/ then upload in your site from “Appearance => Themes => Add New = Upload Theme” and browse the zip file you have downloaded and finally install and activate. For more, check out video at https://youtu.be/gVvrbKJNfkE

    But if you are thinking of update only, then check this video at https://youtu.be/W95SuabDZi8

    Also, please post in your site URL for us to check in.

    in reply to: Ipad pro 12.9 inches display is wrong #162088
    Sakin
    Keymaster

    @satoruh: It’s working fine in iPad pro. Which browser are you using it?

    in reply to: Header highlight content and SSL #161810
    Sakin
    Keymaster

    @spesistockholm: After adding ssl you need to do many steps. You can check out tutorial at https://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/. Best is to ask your Website hosting server support to help you add that.

    in reply to: Layout problem after catchbox 5.0 #161809
    Sakin
    Keymaster

    @skynet: I check in your screenshot and site and I see that you have custom css which is causing that issue. So, add the following css:

    .entry-meta .comments-link {
    	-webkit-box-sizing: border-box;
    	-moz-box-sizing:    border-box;
    	box-sizing:         border-box;
    }
    in reply to: No more favicon on wp-login page #161808
    Sakin
    Keymaster

    @skynet: We don’t control favicon from the theme. So, it must be WordPress core issue or plugin if you have used any. WordPress core 5.0.1 has lot of issue currently and they are working on it.

Viewing 20 posts - 1 through 20 (of 13,729 total)