[Sakin]

Hi Anon,

That is the normal mobile view. It’s not a good strategy to disable the mobile responsive view for the SEO purpose.

Regards,
Sakin

[Sakin]

Hi Anon,

Can you send us your site URL and then we can check it?

Regards,
Sakin

[Sakin]

@raedylex: You got the wrong URL and it’s missing themes after catchthemes.com. So, it’s basically on the Theme page under the Theme Instructions tab at https://catchthemes.com/themes/blakely-pro/#theme-instructions

Also, check out FAQ https://catchthemes.com/frequently-asked-questions/

Sorry, we didn’t realize there was a link error in the theme customizer. We have fixed that in the new version. Thanks.

• This reply was modified 1 week ago by Sakin.

[Sakin]

@stephanies: you can also download the theme file from theme instructions at https://catchthemes.com/themes/izabel/#theme-instructions

[Sakin]

Thanks for the update and glad to hear that it’s working fine now.

[Sakin]

thanks for your appreciation.

[Sakin]

Hi Amta,

Please check the FAQ page at https://catchthemes.com/faq/how-do-i-upgrade-to-a-new-theme-version-if-i-have-modified-my-theme/ for installation instructions.

Regards,
SAkin

[Sakin]

Hi Sandra,

Sorry to hear about the issues with PHP8. We are using PHP8 on our server and there is no issue with the Catch Responsive Pro version 4.7.8. Can you check for an error log or contact your hosting server to find out which code has an issue? Sometime, it might be the server and WordPress configuration issue.

Also, can you try activating a different theme to check?

Regards,
Sakin

[Sakin]

Hi Mike,

You can change the color code in the following CSS and then add it in the “Appearance => Customize => Additional CSS” box:

.wp-block-file .wp-block-file__button:hover,
.wp-block-file .wp-block-file__button:focus,
.wp-block-button .wp-block-button__link:hover,
.wp-block-button .wp-block-button__link:focus {
  	background-color: #ef3636;
}

[Sakin]

Hi Martin,

In this service section, as per the design, the image should float to left with just a thumbnail image. But you added a big image in using Custom, so there was an issue. To fix this, please add the following CSS in the “Appearance => Customize => Theme Options => Additional CSS” box:

/* Service Section Layout 3 Full Content on Large Screen */
@media screen and (min-width: 85.375em) {
	.services-content-wrapper.layout-three .post-thumbnail {
		float: none;
		margin-right: 0;
	}

	.services-content-wrapper.layout-three .entry-title,
	.services-content-wrapper.layout-three .entry-content,
	.services-content-wrapper.layout-three .entry-summary {
		margin-top: 20px;
	}

	.services-content-wrapper.layout-three .entry-container {
		text-align: center;
	}
}

Regards,
Sakin

[Sakin]

I see that the JS adds the padding on top after analyzing its height. So, it takes a bit of time. You can manually add padding on top as per your content. Add the following CSS in the “Appearance => Customize => Additional CSS” box after that transition CSS:

.custom-header {
 padding-top: 139px;
}
@media screen and (min-width: 480px) {
 .custom-header {
  padding-top: 203px;
 }
}
@media only screen and (min-width: 568px) {
 .custom-header {
  padding-top: 182px;
 }
}
@media only screen and (min-width: 742px) {
 .custom-header {
  padding-top: 139px;
 }
}
@media only screen and (min-width: 1024px) {
 .custom-header {
  padding-top: 153px;
 }
}
@media only screen and (min-width: 1200px) {
 .custom-header {
  padding-top: 214px;
 }
}

[Sakin]

We moved to Customizer and now the Customizer has theme options there. This was changed on September 05, 2015. It’s been 7 years now. So, please contact your hosting server support for this.

[Sakin]

Hello Prakash,

I check in Paypal history and then on your account to verify it. I found that it was registered in a different email on our account. So, I have adjusted it with this email address. Please check your account now.

Regards,
Sakin

[Sakin]

Hello @madeleod: That option is from the customizer options, you can access that from “Appearance => Customize”.

[Sakin]

But 0.1s is still timed. You need to move it 0s.

[Sakin]

Can try adding the following CSS in “Appearance => Customize => Additional CSS” box:

.custom-header { transition: padding 0s; } 

[Sakin]

Hi Oliver,

Strange it’s working fine on our site. So, can you go to “Appearance => Widgets” and check your “Optional Sidebar One” and “Optional Sidebar Three”? There must be an active widget there to show it on your page. If these areas are empty then it will show the default Sidebar.

Regards,
Sakin

[Sakin]

Hi Oliver,

On which page are you trying to use the alternate sidebar and what’s your setting on that page?

Regards,
Sakin

[Sakin]

@ingel: I also checked your site on my mobile devices both iPhone and Android and there are no issues on the mobile menu.

[Sakin]

Hi Steven,

1. About the featured image, it used to be there from the beginning. We haven’t updated that. Maybe previously you didn’t add a featured image. You can add the following CSS in the “Appearance => Customize => Additional CSS” box to hide featured image on the single portfolio page:

.single .portfolio-thumbnail { display: none; }

2. The header image is not changing as you have WP Fastest Cache plugin installed. This will make it the same as it servers the cache page.

Regards,
Sakin

[Author]

Posts