Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #336388
    effess
    Participant

    Catch Kathmandu Pro home page: Featured Slider images and Featured Content are all h1 tags. They should be h2, since there should only be one h1 tag per page. Can you tell me please how to correct this? Website is https://rebecca-rosenberg.com/. There is a child theme. Thank you.

    #336389
    sujeet
    Keymaster

    Hello @effess,

    Yes we can see multiple h1 tags in featured slider and featured content in your website, but when I checked in our end, I didn’t find such issues. You can also check our demo: https://catchthemes.com/demo/catch-kathmandu-pro/

    I think it might be the issue of any plugin. Please check disabling plugins and let me know. Thank you.

    Regards,
    Sujeet

    #336391
    effess
    Participant

    Here’s what I’ve done with no success:

    1) Deactivated all the plugins 2) Deleted the child theme style sheet 3) Switched homepage from posts to static

    Thanks for your help!

    #336392
    sujeet
    Keymaster

    Hello @effess,

    It is so strange. How is it possible? We have checked in our local server and everything is fine. Did you change anything or add any plugin that changed the codes?

    I will contact you soon.

    Thank you.

    Regards,
    Sujeet

    #336397
    sujeet
    Keymaster

    Hello @effess,

    It seems you have been using an older version of theme. You really need to update the theme. It has been already fixed in new update.

    So please kindly update your theme, it will fix the h1 tag issue.

    Thank you.

    Regards,
    Sujeet

    • This reply was modified 3 weeks ago by sujeet.
    #336402
    effess
    Participant

    Yes, that should do the trick. Appearance > Themes does not indicate “New version available” so I did not realize that was the case.

    #336411
    sujeet
    Keymaster

    Hello @effess,

    Since your license expired on 02/02/2023, you will need to renew your theme subscription to be able to download the theme updates.

    Please follow the link below to know more about renewing and extending your license key.

    https://catchthemes.com/faq/how-to-renew-extend-license-key/

    Let me know if you are still having issues with license renewal.

    Regards,
    Sujeet

    #336415
    effess
    Participant

    License has been renewed and is active at Catch Themes. The upgraded theme was uploaded and is current on the website. However, this message now shows: “Please activate license key for Catch Kathmandu Pro theme. Enter the license key here for the best results.” At Theme Instructions > License Key, the message is “License key expired” and the Activate button does not work. Can you take a look, please?

    #336425
    sujeet
    Keymaster

    Hello @effess,

    I think everything should be fine now.  Let me know please?

    Regards,
    Sujeet

    • This reply was modified 2 weeks, 3 days ago by sujeet.
    #336440
    effess
    Participant

    I believe so, yes. Thanks.

Viewing 10 posts - 1 through 10 (of 10 total)
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