[Sakin]

Hi Edwin,

About your site header image in globaltravelpress. Yes, the header image is set to 100% as in our design. The recommended image size is 1920px width by 720px height. As your image is small just above 1240px width and 492px height, that is why it looks a little blown out.

So, either increase the size of the header image or if you want it like small then add the following css in “Appearance => Customize => Additional CSS” box:

#header-featured-image {
    max-width: 1240px;
    margin: 0 auto;
}

Regards,
Sakin

[Sakin]

I am checking in your site domainline.co.uk but I cannot debug it properly as you are using “WP Fastest Cache”. So, can you clear the cache and deactivate that plugin. Then I can check in again.

[Sakin]

Hi Chris,

That issue was fixed already in the theme before in version 2.0.5. I just test in our demo site https://catchbiz.com/ and it’s working fine without any custom CSS. So, you might want to try removing your Custom CSS.

Regards,
Sakin

[Sakin]

Also, you can learn about Custom Menu and how to add Social Menu/Custom Links, you can refer to this tutorial https://devotepress.com/tutorials-hacks/create-custom-menus-wordpress/

[Sakin]

@hmf-it: We did send you an email in your email address. Maybe email landed in junk/spam folder. Please check and reply. Also, you can post directly at https://catchthemes.com/contact-us/

[Sakin]

Hello Lies,

Yes, you can purchase the Clean Fotografie Pro theme from https://catchthemes.com/themes/clean-fotografie-pro/ and then download theme zip file from your account at https://catchthemes.com/my-account/ and upload to your site from your WordPress Dashboard “Appearance => Themes => Add New => Upload Theme”.

About the payment, if you want to keep your site updated with the latest version then you need to pay it yearly as updates are yearly. But if you are satisfied with the current version and don’t need update then you don’t need to pay it yearly. Read more about Terms and conditions at https://catchthemes.com/terms-conditions/

Regards,
Sakin

[Sakin]

#deviantFemme: The license key option and update from Dashboard was introduced full was from November 1, 2019. So, most of the themes before that don’t have that. So, basically you have to manually update the theme for this time and then you will see the option to add in your license key.

Check out this screencast for our older themes to update it https://youtu.be/W95SuabDZi8 after you update your theme to the latest version, you will see license key option in “Appearance => About Theme => License” and add in the license key there. You will find your license key in your account at https://catchthemes.com/my-account/

[Sakin]

@paolonardi:
Thanks for your purchase and I see that you have purchased the “Catch Fullscreen Pro” theme. You have purchased using your email address paolo[at]straighttohell[dot]eu. Please check in your spam/junk folder in your email. It can be there. After that, you can log in to your account at https://catchthemes.com/my-account/ and download the theme. Also, I see that the theme is already active in site. I will also contact you via email.

[Sakin]

@Stevieg: If you still have confusion, then you can install Yoast SEO plugin and follow this step https://yoast.com/wordpress/plugins/seo/add-website-google-search-console/

[Sakin]

@frankysweb: Thaks a lot for your contribution and we will definitely add in our theme and also will email you the code for your purchase.

[Sakin]

Hi Daniele,

Yes, it’s strange. Looks like an issue with some plugin that you use. Please try adding it in new page.

Regards,
Sakin

[Sakin]

Hi Daniele,

Did you fix it? As, I just check in my iPad and it’s showing fine. Let me know from which iPad are you checking in. Like iPad pro, air or mini and screensize.

Regards,
Sakin

[Sakin]

Hello Daniele,

When I check your homepage in iPad it’s working fine. Can you send me the URL of the pages that you have an issue?

Regards,
Sakin

[Sakin]

@indiemae: We have no control over your site content and database. The theme is just for design and it’s just changed the look and feel of your site. Also, we don’t know your site URL and also you have never given us the site access. So, how come we deleted your site. Looks like there is some confusion. You can ask your server support for login access logs.

[Sakin]

@valelotartaro: Yes, that the issue. The script still finds that slider and have issue like that. So, what you need to do is disable slider then add Header Image as well. Maybe, you can just add “GIF” image if you want work it like video animation.

So, for mobile it will load header image and for desktop it will load video. So, go to “Appearance => Customize => Header Media”

[Sakin]

@valelotartaro: Yes, you can add the following css in “Appearance => Customize => Additional CSS” box:

.woocommerce div.product div.images .flex-control-thumbs {
    margin-top: 20px;
}

[Sakin]

@yuyu: So, to edit the footer content in Catch Fullscreen Pro theme, you can just go to “Appearance => Customize => Theme Options => Footer Editor Options” and change it. So, you can just remove the shortcode “[site-link]” to remove CATCH FULLSCREEN PRO BY CATCH THEMES.

[Sakin]

Hello Stevieg,

Can you login to your site Dashboard and then go to “Catch Web Tools => Webmaster Tools”, there “Enable Webmaster Module” should be checked in “Check to Enable” and then click on “Header and Footer Scripts” and then add your script in “Enter scripts or code you would like output to wp_head(): “.

Share your site URL once you have added the code then, I can check in your site source. We also do same in our site and it’s working fine.

Regards,
Sakin

[Sakin]

Hello Valeria,

There looks like you have Featured Slider Section enabled but not configured. So, can you go to “Appearance => Customize => Theme Options => Featured Slider” and make sure it’s “Disabled”.

Regards,
Sakin

[Sakin]

Sorry, please try the following css instead:

.page-id-12344 #site-header-image {
    display: none;
}

[Author]

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