Viewing 6 posts - 1 through 6 (of 6 total)
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  • #229934
    creina
    Participant

    Hello, since I’ve done an update I couldn’t figure out why my phone has almost stopped ringing. I was finally informed that when viewing my site on a mobile device the phone number is not highlighted or “clickable”. I need help with this asap.
    I would appreciate any help, support or information on this.

    Thanks so much
    creina

    #229984
    tikaram
    Keymaster

    @creina: Can you please post in your site URL so that I can check for the issue.

    Regards,
    Tikaram

    #230010
    creina
    Participant

    Hi, sorry, the one thing I forgot! It’s http://www.cen-texcraneservice.com

    Thanks so much

    #230090
    Sakin
    Keymaster

    For phone number to be clickable you need to create link with tel: like below:

    <a href="tel:123-456-7890">123-456-7890</a>

    #234399
    creina
    Participant

    Hello Sakin, thank you so much for your help with my previous problem. I have been all over this site but can’t seem to find where I would post a question to the support staff.
    I have been making changes to my website and I must have done something wrong because it’s ruined by “promotional headline” section. I can’t seem to find the issue and believe me I’ve tried. I’ve been at it all day.
    If you would please be so kind to have a quick look at it when you have a moment, I would greatly appreciate it.
    the URL is http://www.cen-texcraneservice.com

    Thanks again,
    Carolyn

    #234575
    Sakin
    Keymaster

    Hello Carolyn,

    You can just click on “Create New Topic” at https://catchthemes.com/support-forum/. To post in any new questions. As some time, we don’t get a notification in old topics.

    I check in your site and promotion headline has that white background. I think it’s the issue of HTML and CSS in dark color scheme. So, can you update your theme to latest version 2.7.5 and after that go to “Appearance => Customize => Theme Options” and try changing any value, this is just for clearing cache. This should fix your issue.

    Regards,
    Sakin

Viewing 6 posts - 1 through 6 (of 6 total)
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