- December 13, 2019 at 5:05 pm #229934
Hello, since I’ve done an update I couldn’t figure out why my phone has almost stopped ringing. I was finally informed that when viewing my site on a mobile device the phone number is not highlighted or “clickable”. I need help with this asap.
I would appreciate any help, support or information on this.
Thanks so much
creinaDecember 14, 2019 at 2:17 am #229984tikaramKeymaster
@creina: Can you please post in your site URL so that I can check for the issue.
TikaramDecember 14, 2019 at 10:59 am #230010
Hi, sorry, the one thing I forgot! It’s http://www.cen-texcraneservice.com
Thanks so muchDecember 15, 2019 at 1:47 am #230090SakinKeymaster
For phone number to be clickable you need to create link with tel: like below:
<a href="tel:123-456-7890">123-456-7890</a>January 29, 2020 at 1:23 pm #234399
Hello Sakin, thank you so much for your help with my previous problem. I have been all over this site but can’t seem to find where I would post a question to the support staff.
I have been making changes to my website and I must have done something wrong because it’s ruined by “promotional headline” section. I can’t seem to find the issue and believe me I’ve tried. I’ve been at it all day.
If you would please be so kind to have a quick look at it when you have a moment, I would greatly appreciate it.
the URL is http://www.cen-texcraneservice.com
CarolynJanuary 31, 2020 at 1:05 am #234575SakinKeymaster
You can just click on “Create New Topic” at https://catchthemes.com/support-forum/. To post in any new questions. As some time, we don’t get a notification in old topics.
I check in your site and promotion headline has that white background. I think it’s the issue of HTML and CSS in dark color scheme. So, can you update your theme to latest version 2.7.5 and after that go to “Appearance => Customize => Theme Options” and try changing any value, this is just for clearing cache. This should fix your issue.
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