[Sakin]

@katta: Can you post in your site URL and screenshot of your issue. It’s strange as it’s working when you are logged out and not working when you are logged in.

Comment should work in both logged in and logged out. When you are logged in you will just see the comment box and you don’t have to enter name and email fields as it will take from your profile. But when you are logged out, you will see full comment form.

Looks like there some be some issue in your admin panel for that I need to check in your server. So, I will send you email for this.

[Sakin]

@husker: Child theme is sometime little tricky and I need to check in your server. So, I will email you and you can reply me there.

At the same time, after you activate Child theme. Just go to “Appearance => Widgets” and check your widgets in Sidebars. Sometime, widget might move to different locations when you change the theme.

[Sakin]

@mohammad.shroukh: Your link is not opening to view it. Can you check your URL and let me know it.

[Sakin]

@cathprod: Hi Michael, you can check out change log at http://catchthemes.com/changelogs/catch-box-pro-theme/ and update it using update instructions at http://catchthemes.com/theme-instructions/catch-box-pro/

[Sakin]

@helpme: It’s because of the following css in your Custom CSS Box:

/* site title font size */
.site-title { font-size: 75px; }
/* sub title font size and italic */
.site-description { font-size: 34px; font-style: italic; }

So, the solution is. Either you change the font only for large screen or have smaller font for small screen.

Here is the css for smaller screen with screen resolution maximum to 767px, you can add the following css:

@media screen and (max-width: 767px) {
    /* site title font size */
    .site-title { font-size: 28px; }
    /* sub title font size and italic */
    .site-description { font-size: 22px; }
}

[Sakin]

@Mandala528: Now for that you can change the width as per your need. in the above css change the width of header-left and header-right. It’s now 100%. Change it as per your need.

[Sakin]

@tjbp: Only authorized members will be able to download it from their account at http://catchthemes.com/my-account . You can only download free theme directly. To download Pro/Premium themes, you need to purchase it from http://catchthemes.com/themes/category/premium/

It’s same for all the theme companies, you can check out WooThemes, Elegant Themes, thethemefoundry, ThemeForest and even WordPress.com premium themes. All uses similar business model which is call “Freemium”. We all release under GPL license.

[Sakin]

@Mandala528:
1. For padding, following is the example on how you can add in padding left and right as per your need. So, change it as per your need and then add it in your Custom CSS box:

#header-right #text-5.widget { 
    padding-left: 2px; 
    padding-right: 5px; 
}

2. For mobile view to show phone number, you can add the following css in your custom css box:

@media screen and (max-width: 980px) {	
    #header-right #text-5.widget { 
        display: block;
        padding: 0; 
    }
    #header-left {
        width: 100%;
    }
    #header-right {
        width: 100%;
    }
}

[Sakin]

@Martin: Thanks for cooperating and corresponding through email. I was able to solve this issue by updating the theme. Looks like our version 1.0 has issue with excerpt in some of the servers. We are update it in about 2 days time. Thanks.

[Sakin]

@ChrissyShape: Thanks for your appreciation and if you like my support and Catch Base theme then please support by providing your valuable review and rating at https://wordpress.org/support/view/theme-reviews/catch-base?rate=5#postform

[Sakin]

@heidi-bissell:
Hi CB,

1. Yes, you can renew it anytime you like it. You can make renewal from your account at http://catchthemes.com/my-account . But it’s recommended to renew it after it’s expiration.

2. Exchange of theme is allowed only if it is made withing 30 days of purchase.

3. Yes, there is special discount for multiple theme purchase. For that you need to request our sales at http://catchthemes.com/contact-us/ with your first order ID.

Thanks.

Regards,
Sakin

[Sakin]

@Martin: This looks different and something we haven’t encounter. So, I need to check in your server. I will email you and please reply me there.

[Sakin]

@marcodimi: Thanks 🙂

[Sakin]

@ChrissyShape: ok for that replace your previous css that I gave you with the following css:

@media screen and (min-width: 991px) {
    #masthead {
        padding-top: 0;
        position: relative;
    }
    #header-right-search {
        display: none;
    }
    #site-branding,
    .sidebar-header-right {
        padding: 0;
    }
    .sidebar-header-right {
        position: absolute;
        right: 10px;
        top: 50px;
    }
}

[Sakin]

@ChrissyShape: Ok then, how about centering logo and social icon both. For that you can add the following css in “Appearance => Customize => Theme Options => Custom CSS Options” box:

@media screen and (min-width: 991px) {
    #masthead { 
        padding-top: 0;
    }
    #header-right-search {
        display: none;
    }
    .sidebar-header-right, 
    .sidebar-header-right .widget-wrap {
        clear: both;
        float: none;
    }
    #site-branding,
    .sidebar-header-right {
        padding: 0;
    }
}

[Sakin]

@marcodimi: You can send me in for sure. But I don’t see issue in your script yet. Privacy Policy is in the left itself.

[Sakin]

@ChrissyShape: You case is different. It’s not because of any script or plugin. But I see that that you have Custom CSS which is making your social icons blocking the mobile menu. So, can you remove the following css from you Custom CSS box:

.sidebar-header-right {
    position: absolute;
    right: 0;
    top: 0;
}

[Sakin]

@NickBallDesign: Can you post in your site URL so that I can check in.

[Sakin]

@marcodimi: It’s all good. We will try to help as much as we can.
1. Can you do that now and let me know it and then I can check that for you.

[Sakin]

@marcodimi: This is bit out of Theme context and normal support. So, it might fall under hire a customizer section were you can use service from http://catchthemes.com/hire-customizer/

As when I check in your site. I see there are 2 places where you have Privacy Policy.
1. in Footer Area One
2. in Footer Editor

Both section have your Privacy Policy on left only. Also it’s been language issue and may be sharing what you want in screenshot will be great for understanding.

Here is what I see in your site. See this screenshot https://www.dropbox.com/s/dl25iqznydqxfq8/marco.png?dl=0

Further, you can email me and send me access. If I need to look at your site in detail.

[Author]

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