[Pratik]

Hi @John,
I apologize for the issue.

The reason for those issues is because the header images and widgets are all controlled by WordPress itself and not by our themes. This is why they are not imported then upgrading to pro theme. We are working on importing those data too.

Regards,
Pratik

[Pratik]

HI @husker,
I checked the site and could not find what you have mentioned. Can you take a screenshot and show me where the double images is showing up?

If you mean two different images in featured content, you can control how much content to show by using more tag in WordPress. Everything below it is ommitted. You can add More Tag just above the images.

Regards,
Pratik

[Pratik]

Hi @Bodynology_2016,

To remove all the white space, add following code in your Appearance=> Theme Options=> Custom CSS box

#hgroup-wrap, #site-logo {
    margin: 0 0 -10px;
    padding: 0;
}

Let me know if this worked out or not.

Regards,
Pratik

[Pratik]

Hi @Fyns Drone,
To reduce the height, you need to select Featured Image Slider and add custom images with less height. Its instructions can be found here in Featured Slider Section.

For centering the logo, you can add following CSS code in Appearance=> Theme Options=> Custom CSS box

#header-left {
    float: none;
    text-align: center;
    width: 100%;
}
#site-logo, #hgroup {
    float: none;
    text-align: left;
}

Let me know if this works or not.

Regards,
Pratik

[Pratik]

Hi @marga,

You can add following code in Appearance=>Customize=>Theme Options=> Custom CSS box:

.site {
    margin-top: 0;
}

Let me know if this solves your issue or not.

Regards,
Pratik

[Pratik]

Hi @WpBeginner,

The Catch Responsive theme does not have Theme Options. It has all its options in Appearance=> Customizer. Can you post in your site url?

Regards,
Pratik

[Pratik]

Hi @Wpbeginner,
Can you use Appearance=> Customize=> Site Identity=> Site Icon to upload the icon and see how it goes.

Regards,
Pratik

[Pratik]

Hi @Robyn,

I looked at your site and I think your problem is with the image and content. The image of all the slide featured images should be of same dimension. (The one with Deadpool has a bit long height than others).

So you need to fix both.

For images, you will need to regenerate the thumbnails using “Regenerate thumbnails plugin“. Install this plugin and follow the instructions to regenerate the images.

For content, you can use following CSS code in “Appearance=> Theme Options=> Custom CSS” box:

#slider-wrap .featured-text {
    min-height: 200px;
}

This will fix the height of content.

Also, Your theme is currently at version 4.1. It is highly recommended to update it to latest version(4.4.1). There are a lot of bug fixes and security patches.

Let me know how it goes.

Regards,
Pratik

[Pratik]

HI @[email protected],

You have given me a link of your Customizer menu. It is impossible for me to view that. I checked your site bodyonology.no and it has a huge header image. You need to either crop it or set it to proper recommended dimension(233 x 125 px). This is meant for a logo, but you can upload the same image by making its width 1000px, which will still look great.

Also, can you will need to show me which whitespace to remove with a screenshot because there are different white spaces in different areas. Then I will be able to provide you with Custom CSS.

Regards,
Pratik

[Pratik]

HI @Didier,

Can you be a bit more specific and explain it with your site url? There is a “Secondary Menu” that is centered by default, so you can use that and remove the primary menu.

Regards,
Pratik

[Pratik]

Hi @andrew90,

I am very sorry but providing support for this script falls outside the theme support. I hope you understand.

Regards,
Pratik

[Pratik]

Hi andrewf90,

That sort of problem should not be there when viewing on mobile or desktop independently. We make our themes responsive via CSS so adding custom Scripts on top of that may not be a good solution. However, by the problem you describe it is because of script firing only once while loading. You should wrap your script in a resize event, so that the when you resize the window, that script is fired. I have given you an idea but to implement it, you should hire a customizer with proper JavaScript/jQuery knowledge. This falls outside our theme scope.

Also, your site is in Coming Soon mode again, so its pretty impossible to look at.

[Pratik]

Hi @andrewf90,
I checked your site and the mobile menu is working fine.

[Pratik]

HI @ Sarah,
After installing the Catch Updater, then you will need to download the zip file from My Account page and then upload the zip as described below:
= Updating Pro/Premium Themes =
1. Download your theme’s latest version zip file
2. Log into your WordPress site
3. Go to “Appearance => Themes => Add New => Upload Theme”
4. Browse the zip file with the new theme version to install
5. Click “Install Now” and your theme will update to latest version and will create backup of your existing theme in Media Library
Note: In Step 4, you can click on “More Options” to change the settings like: Updating Existing Theme, Create Backup and Message to display.

[Pratik]

Hi @drejec,

Please post in a separate(Catch Responsive) topic post as your theme is different.

Regards,
Pratik

[Pratik]

Humm, it is pretty strange issue. can you deactivate other plugins and try activating the plugin again. This can be due to a plugin conflict.

[Pratik]

If zipping the file is a problem, you can view this thread and see how to disable auto unzipping.

[Pratik]

You will need to zip that folder again and upload the zip folder.

[Pratik]

There is a “Download Catch Updater Plugin” in that page. It should give you a zip file. If it is not giving a zip file, then your browser is automatically unzipping it for you(usually happens in case of safari). If this happens, then there will be a catch-updater folder. Just zip it back up upload that zip in Dashboard=> Plugins=> Add New=> Upload Plugin

[Pratik]

No worries. It is here: http://catchthemes.com/wp-plugins/catch-updater/

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