[Pratik]

Hi @Tiffini,
Thanks for using Full Frame Pro Theme in your site.
Following are the issues and their explanations:

1. Header Right Box squiggly box issue
– I could not find the issue/squiggly line. I tried viewing the site via following links:

• http://ami.responsivedesign.is/?url=http%3A%2F%2Fwww.tenderfit.com
• http://www.responsinator.com/?url=http%3A%2F%2Fwww.tenderfit.com%2F

and mobile devices as well.
Can you show a screenshot that has the issue and the device as well? It will help a lot.

2. About Custom Social Image:
– Can you check the link you have added? I think you have added an invalid link, hence ‘#’ is being displayed as link. Can you also post-in what specifically you added as social link? Further, the custom social icons will make the link open in new tab. This is a required feature for social links.

3. About the huge gap of white space from the website sliders and where the content starts, there are two issues here:

First, in Dashboard=> Appearance=> Customize=> Featured Content=> Featured Content Option=> Enable Featured Content On, you have enabled featured content and have Featured Page Content and as your featured content but not set any pages. If you want to remove the featured content, select the Disabled option and save in Dashboard=> Appearance=> Customize=> Featured Content=> Featured Content Option=> Enable Featured Content On and this will reduce just a bit of that space.
Secondly, the huge space is due to the Visual Composer Plugin. The elements of the visual composer have a lot of padding and margins, hence a lot of space. You will need to go in their support and ask them for solution.

Let me know the details and I will be able to assist you further.
Thanks

[Pratik]

hi @Cleo,
Yes now I got it.

The author is hidden because there there is only one author in your blog who has published posts. Author will appear if you have another user with a post.

If you want to show the author with single user, you will need to do a bit of customization. For that first, you need to build a child theme. The instructions for child theme is given here.

Then, in your Child Theme’s functions.php, add following code:

/**
 * Prints HTML with meta information for the current post-date/time and author.
 */
function gridalicious_entry_meta() {
	echo '<p class="entry-meta">';

	$time_string = '<time class="entry-date published updated" datetime="%1$s">%2$s</time>';

	if ( get_the_time( 'U' ) !== get_the_modified_time( 'U' ) ) {
		$time_string = '<time class="entry-date published" datetime="%1$s">%2$s</time><time class="updated" datetime="%3$s">%4$s</time>';
	}

	$time_string = sprintf( $time_string,
		esc_attr( get_the_date( 'c' ) ),
		esc_html( get_the_date() ),
		esc_attr( get_the_modified_date( 'c' ) ),
		esc_html( get_the_modified_date() )
	);

	printf( '<span class="posted-on">%1$s<a href="%2$s" rel="bookmark">%3$s</a></span>',
		sprintf( _x( '<span class="screen-reader-text">Posted on</span>', 'Used before publish date.', 'gridalicious' ) ),
		esc_url( get_permalink() ),
		$time_string
	);

	printf( '<span class="byline"><span class="author vcard">%1$s<a class="url fn n" href="%2$s">%3$s</a></span></span>',
			sprintf( _x( '<span class="screen-reader-text">Author</span>', 'Used before post author name.', 'gridalicious' ) ),
			esc_url( get_author_posts_url( get_the_author_meta( 'ID' ) ) ),
			esc_html( get_the_author() )
		);

	if ( ! post_password_required() && ( comments_open() || '0' != get_comments_number() ) ) {
		echo '<span class="comments-link">';
		comments_popup_link( esc_html__( 'Leave a comment', 'gridalicious' ), esc_html__( '1 Comment', 'gridalicious' ), esc_html__( '% Comments', 'gridalicious' ) );
		echo '</span>';
	}

	edit_post_link( esc_html__( 'Edit', 'gridalicious' ), '<span class="edit-link">', '</span>' ); 

	echo '</p><!-- .entry-meta -->';
}

Let me know if this solves your issue or not.

Thanks

[Pratik]

Hi @Cleo: Can you check your site url? http://www.cyprus101.com does not have Gridalicious theme. I doubt it is even built in WordPress. This support forum is exclusively for Catch Themes Plugin and themes.

Let me know if I can be of any other help.

[Pratik]

Can you add following code just at the end of the code I provided:
add_action( 'catchbase_header', 'catchbase_extra_header_sidebar', 110);
I am hopeful that this will add the sidebar just below the header above the primary menu.

If you want it below the header-image, add following code:
add_action( 'catchbase_before_content', 'catchbase_extra_header_sidebar', 15);

[Pratik]

Hi @Cokalejandro,

Simple Catch Pro theme is translation-ready. First this I want to know is if the you have used any translation plugins, then I need to know your site-url and where you have problems.

Since we do not have Spanish Translation Then you just need to download poedit software from poedit.net and then use simple-catch.pot file in the languages to generate es_ES.mo and es_ES.po files.

[Pratik]

@ncmh-cardiff: No worries, we have all been there. Post again if you have any other problem.

Thanks

[Pratik]

Hi @Sergio64,
I am sorry but I cannot understand what you said. The free version of Full Frame Pro has Featured Page Slider Option. You can view full instructions for Featured Page Slider here.

If you want further control on the slider, then you can upgrade to pro version and get other options like Featured Post Slider, Featured Category Slider and a very flexible Featured Image Slider. Check out the Full Frame Pro Theme Instructions here

Let me know if you have further problems. And please post in your site url too so I can check it for better support.

Thanks

[Pratik]

Hi @ncmh-cardiff,

There is a Checkbox Option in “Appearance=> Theme Options=> HOMEPAGE SETTINGS=> Homepage / Frontpage Settings => Move above Homepage Featured Content?”. Just check this box and then save your settings which will move the Featured Content Area Below in the homepage content.

I hope this solves your issue. Let me know if it does not and I will assist you further.

[Pratik]

Hi @jwyrem,
Great!!! you found the solution yourself

[Pratik]

Hi @Ruthy and @wensolutions,

This is Header Toggle Option. You can add widgets to this area via “Appearance=> Widgets=>Header Right”.

To disable this option, go to “Appearance=> Customize=> Theme Options=> Fixed Header Top Options” and check “Check to disable Header Toggle” Option.

[Pratik]

Hi @cytorath18,
Can you post your site url so i can check it?

[Pratik]

Hi @Marko,
I get site under construction message as of now. Let me know when it is live again and I will check it.

[Pratik]

Hi @Mark,
Please make sure your subscription is active. This problem may be due to that. If there is still download issue while you have active subscription, please contact Catch Themes Sales Team at Contact Us and they will solve this issue.

[Pratik]

hi @Marko,

This error is due to short content in the page. For now add following code in “Dashboard=> Appearance=> Theme Options => Custom CSS” box and it will solve your issue.

#main-wrapper {
    min-height: 600px;
}

Let me know how it goes.

[Pratik]

Hi @eirini,
If you want to duplicate the page, you will need to do it manually. Add a new page and copy all the contents and meta box options.

If you want it automatically, you can search for any page duplicator plugin from WordPress.org plugin repository at http://wordpress.org/plugins/

[Pratik]

Hi @cytorath18,

If you want to make changes to the code, make sure you make the edits via Child Theme. To know more about Child Themes goto link: Child Theme Tutorial . Then download the child theme for Catch Base.

After this, in the child theme’s functions.php add following code:

/**
 * Register extra custom widgetized area
 */
function catchbase_extra_header_widget_init() {
	//Extra Header Widget Area
	register_sidebar( array(
		'name'          => __( 'Extra Header Widget Area', 'catch-base' ),
		'id' 			=> 'extra-header-widget-area',
		'before_widget' => '<section id="%1$s" class="widget %2$s"><div class="widget-wrap">',
		'after_widget'  => '</div><!-- .widget-wrap --></section><!-- #widget-default-search -->',
		'before_title'  => '<h4 class="widget-title">',
		'after_title'   => '</h4>',
		'description'	=> __( 'This is the extra header sidebar widget area that appears in homepage only.', 'catch-base' ),
	) );
}
add_action( 'widgets_init', 'catchbase_extra_header_widget_init' );

/**
 * Add Extra Header Widget Area below header#masthead
 */
function catchbase_extra_header_sidebar() {
	global $wp_query;
	
	// Get Page ID outside Loop
	$page_id = $wp_query->get_queried_object_id();

	// Front page displays in Reading Settings
	$page_for_posts = get_option('page_for_posts'); 
 
	if ( is_front_page() || ( is_home() && $page_for_posts != $page_id ) ) {
    	dynamic_sidebar('extra-header-widget-area');
    }
}

This will make the Widget Area appear just below header in home page. If you want it to appear elsewhere, edit the conditions if ( is_front_page() || ( is_home() && $page_for_posts != $page_id ) ).

However, if you are not familiar with this, it is highly recommended that you hire a customizer to do this work because this may cause some design issues which is beyond the Theme support scope.

[Pratik]

Hi @Joshua,
Sorry, we don’t have Fixed Header Top Option in this theme, you can try other themes like “Clean Box Pro, Clean Journal Pro, Studio Pro, Catch Adaptive Pro, Full Frame Pro, Gridalicious Pro and so on”

But if you really like to make that menu fixed. Then you can try adding the following CSS in “Appearance => Theme Options => Custom CSS” box. But it’s not sure about it.

body {
    padding-top: 46px;
}
#branding #access {
    position: absolute;
    left: 0;
    top: 0;
    width: 100%;
}
#access ul li.default-menu {
    display: none;
}
#branding #access .menu {
    display: block;
    margin: 0 auto;
    width: 978px;
}
@media screen and (max-width: 1000px) {
    body {
        padding-top: 38px;
    }
    #branding #access .menu {
        width: 700px;
    }
}
@media only screen
and (min-device-width : 768px)
and (max-device-width : 1024px)
and (orientation : portrait) {
    #branding #access .menu {
        width: 720px;
    }
}
@media screen and (max-width: 767px) {
    #branding #access .menu {
        display: none;
    }
    #access .sb-holder {
        width: 480px;
    }
}
@media only screen and (min-width: 480px) and (max-width: 767px) {
    #access .sb-holder {
        width: 450px;
    }
}
@media screen and (max-width: 480px) {
    #access .sb-holder {
        width: 300px;
    }
}
@media screen and (max-width: 319px) {
    #access .sb-holder {
        width: 100%;
    }
}

[Pratik]

@Alvin: Hi, Can you please post your site URL so I can check it?

[Pratik]

Hi @Marko,
Can you please post in your site URL so that I can check it?

[Pratik]

Hi @JOG,

Catch Everest Free Version Supports only Featured Post Slider, so to change that, you can go to “Dashboard=> Appearance=> Customize => Featured Post Slider=> Slider Options” and follow following steps:
* Make Sure “Enable Slider” is not disabled
* Add your Post ID in Featured Post Slider # option
* If you are unable to find post IDs, please install Catch IDs Plugin to find the Post IDs
* Then you can edit the title and content of the post to change Slider’s title and content.

Catch Everest Pro Version has a “Featured Image Slider” which will make it easier to add custom images, titles and texts to sliders, so you might want to consider upgrading to Pro version.

[Author]

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