[Pratik]

@ariannacaiazzo: The CSS you have added will be used for all images as your main body has classes .woocommerce .woocommerce img-page.

Now, to limit the slider image and header image to 770px, try using following CSS code instead:

#feature-slider img,
#header-featured-image img
{
    width: 770px;
}

Let me know how it goes.

Regards,
Pratik

[Pratik]

@smoothiechode:
1. Are there any features in this theme that allow you to easily customize the appearance of a store? If so, where are they?
* You can change the layouts of the store by selecting required layout in Appearance => Customize=> Theme Options=> Layout Options=> Woocommerce Layout
* You can also select different widgets for WooCommerce Pages by going to widgets page and adding different widgets in WooCommerce Primary Sidebar

2. How can I add a slider to the top of my store that individually displays each of the 8 product categories and information for each? If this is not possible, is there any other way of making the product categories look more professional?
This is not possible via Theme Options or via custom CSS. You will need to hire a customizer to achieve it or add plugin that achieves this.
By more professional, can you let me know how you want it to look like, then I can provide you with custom css.

3.Instead of having the ugly sidebar widgets that I currently have on the store displaying the product categories and featured content, how can I display these as thumbnails going across the page on each page on the store.
I cannot understand what you mean by “thumbnails going across the page on each page on the store”. Do you mean a slider? Can you please elaborate this point a bit.

4. How can I add picture icons in the footer of the store with information about shipping, global distribution service, customer service etc – something like the footer in this site
You can achieve this by using Featured Content. There is an option to move featured content above footer in Appearance=> Customize=> Featured Content => Featured Content Options=> Check to Move above Footer
for this purpose.

i’ve been trying to change the color settings and it appears that I have accidentally changed the background in the store from white to light grey. This has left the product and product category pictures with a different colour to the background which looks bad as you can see here: http://www.tinderprofile.com/store.

I checked the site and it has white background. May you have cache problem. Try clearing your cache, or try a different browser/device.

[Pratik]

I checked the site and it currently does not have a header image. You can use following code in Appearance=> Customize=> Theme Options => Custom CSS box:

#header-featured-image .wrapper, #header-featured-image img {
width: 100%
}

Let me know how it goes.

[Pratik]

@spespam: I tried the same link and it worked fine on the site. Can you post in your sire url where you have embedded the code. If you do not want to share your site url, then try deactivating all the plugins and see if the problem persists. If it does not ,try activating all the plugins one by one to find the culprit plugin.

[Pratik]

@spespam:
Although the theme is same, different sites have different conditions due to plugins used. It will be better if you could provide me with the site so I cna check it the adsense code would work on the place where you want.

[Pratik]

I am afraid thats not possible. Clean magazine Pro offers news ticker to be added via Post, Post Category or Custom News Ticker. If you wamt it via custom feed, you will need to hire a customizer.

[Pratik]

Can you post in your site url?

[Pratik]

Can you let me know how you embedded the video and the embed code?

[Pratik]

Can you post in your site url?

[Pratik]

@jillgeoffrion: Can you let me know what error messages to you get?

[Pratik]

@PL: I get following message:

Wartungsmodus

Sorry for the inconvenience.
Our website is currently undergoing scheduled maintenance.
Thank you for your understanding.

[Pratik]

@aarens11: You can just download the theme from your My Account page and upload it to your WordPress installation.

[Pratik]

@Nadia: Please post in your site url.

[Pratik]

@aarens11: You can use it as many times as you want. You do not need to repurchase the theme.

[Pratik]

@smoothiechode: Can you try adding following css code in Appearance=> Customize=> Theme Options=> Custom Css box

.menu-item-has-children a:after {
    -moz-osx-font-smoothing: grayscale;
    -webkit-font-smoothing: antialiased;
    display: inline-block;
    font-family: "Genericons";
    font-size: 16px;
    font-style: normal;
    font-variant: normal;
    font-weight: normal;
    line-height: 1;
    speak: none;
    text-align: center;
    text-decoration: inherit;
    text-transform: none;
    vertical-align: top;
}
.nav-primary  li,
.nav-primary .menu-item:hover {
    position: relative;
}
.nav-primary .menu-item-has-children > a {
    margin: 0;
    padding-right: 2.25em;
}
.nav-primary .menu-item-has-children > a:after {
    content: "\f431";
    position: absolute;
    right: 0.625em;
    top: 0.8125em;
}

[Pratik]

@PL: can you please post in your site url?

[Pratik]

@vlts:
Php code will not work in widgets, you will need to add them in php templates. If you have no idea about how it is suppose to work, please hire a customizer.

Regards,
Pratik

[Pratik]

@caseclosed: The http://thecaseisclosed.com/wp-content/themes/catch-responsive/A.style.css,qver=4.5.3.pagespeed.cf.KuRKBovxkO.css must be due to a plugin that is compressing the js and css. Please try deactivation any compression/optimization plugins.

For the child css, please check it properly, it is working fine, your header is being hidden. Notice that the search box is not there anymore. Remove the css and you will see the search bar above menu.

[Pratik]

@CaseClosed: Can you post in your site URL? The one you provided seems to be using This site is using the Desk Mess Mirrored theme, v2.5, from BuyNowShop.com.
I will need to check it to see how all the files are loading.

Regards,
Pratik

[Pratik]

@davmal:
There can be a few issues if the customizer options are not showing:
1. Try deactivating other plugins are some plugins (JetPack) plugin seems to have issues with the customizer( More info: https://github.com/Automattic/jetpack/issues/3716). To solve this problem, try deavtivating all the plugins and see if the problem persists. And then if the options load, try activating the plugins one by one till the problem occurs again, then you can find the culprit plugin.
2. Old PHP version in server. Some servers that support old php version can show this error. Can you let me know the php version of your server. If you do not know what I am talking about, install this plugin: https://wordpress.org/plugins/send-system-info/ and post in the details from there.
3. Try a different browser. Safari is known to have that problem on customzier on WordPress.
4. If all fails, please contact us with your admin details on this form: https://catchthemes.com/blog/customizer-not-working-wordpress-update/

Let me know how it goes.

Regards,
Pratik

[Author]

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