[Pratik]

Hi @Craig,

Its your site conflicting between http and https. Try https://gmgc.com.au/, its working, and try http://gmgc.com.au/, it wont work.

You need to force https. Please contact your server for this issue.

Regards,
Pratik

[Pratik]

Hi Ai Ping,

We will push it today.

Regards,
Pratik

[Pratik]

HI @real_makkoy,

If your subscriptions have expired, you will need to repurchase it. Please contact sales them at https://catchthemes.com/contact-us/ for more sales relater queries.

Regards,
Pratik

[Pratik]

Hi @real_makkoy,

You are using very old version of the theme. Your version is 1.5.2 and the current version is 3.9. I highly recommend you to update the theme and take backups before upgrading as well.

[Pratik]

Is there any customizations made via child theme? The disable function is working fine on our installations.

[Pratik]

Also, please add in a screenshot if you can.

[Pratik]

Hi @real_makkoy,

Can you try it from Appearance=> Customize=> Featured Slider=> Slider Options=> Enable Slider?

[Pratik]

Hi @bme,
I am sorry, I thought I posted the answer but forgot it. To hide excerpt in featured-slider, try following in Appearance=> Customize=> Additional CSS box:

#feature-slider .entry-content {
    display: none;
}

About the menu issue, I tried it on my phone and several devices, but the menu seems to be working fine. Can you let me know which device you have the issue in?

Regards,
Pratik

[Pratik]

Hi @Laura,

It is due to the Logo image, Your image has a lot of white in top and botton, please reduce the whites in images and it will work.

Regards,
Pratik

[Pratik]

Hi @nadiahri,

Can you see this video and see if you can update the theme or not: https://www.youtube.com/watch?v=W95SuabDZi8

Regards,
Pratik

[Pratik]

Hi @peterjones,

We have launched an update. It should solve your issue. Please update me further.

Regards,
Pratik

[Pratik]

Hi @bme,

Can you post in your site url so I cahn check it. Also, please check the demo site and see if you have problem in that site too? Demo: https://catchthemes.com/demo/parallax-frame/.

Regards,
Pratik

[Pratik]

Hi @blazingreality,

If you want a specific WordPress SEO plugin then you can try Yoast SEO plugin as well.

Regards,
Pratik

[Pratik]

Hi @real_makkoy,

I checked your site and the slider is not disabled? Can you confirm?

[Pratik]

Hi @areunov,

Then there must be something wrong with your WordPress installation. If you can, try a new installation and see if it works there.

Regards,
Pratik

[Pratik]

Hi @infoyed,

Goto Appearance=> Customize=> Theme Options=> Layout Options=> Full Content Display and make sure Option selected there is Full Content Display. Save and the more tag will work.

Regards,
Pratik

[Pratik]

Hi @infoyed,

Thank you for the apprecciation.

Regards,
Pratik

[Pratik]

Hi @wouwonline,

Try following code in Appearance=> Customize=> Additional CSS:

@media screen and (max-width: 360px) {
    #site-title {
        font-size: 1.4rem; /*INCREASE/DECREASE FONT-SIZE*/
    }
}

Regards,
Pratik

[Pratik]

Hi @baltonlaura,

Try following code in Appearance=> Customize=> Additional CSS box:

.main-navigation {
    width: 85%;
}

.cart-contents {
   width: 15%;
}

#masthead > div {
    float: left;
}

[Pratik]

Hi @Andrei,

Can you try doing it with default twenty x themes?

[Author]

Posts