Forum Replies Created

Viewing 20 posts - 1 through 20 (of 3,986 total)
  • Author
    Posts
  • in reply to: Critical error on activation #330705
    tikaram
    Keymaster

    @prm : Catch Responsive theme supports php 8.2 and WP 6.4.1. You should not be having any issues using the theme. Can you please provide me more details from error log or any error message that is being displayed in the screen. Please provide me more details along with the site URL so that I can help you resolve the issue.

    Regards,
    Tikaram

    in reply to: fse pro plugin #330693
    tikaram
    Keymaster

    @hotdochotdoc : I will contact you shortly.

    Regards,
    Tikaram

    in reply to: Slider resizing #330692
    tikaram
    Keymaster

    @btcbtc : Login to your WordPress admin section. Go to Appearance => Customize => Additional css and add the following css.

    @media screen and (min-width: 1440px) {
      #feature-slider .cycle-slideshow img {
        width: unset;
        height: 200px;
      }
    }

    Let me know if this works as desired or not.

    Regards,
    Tikaram

    in reply to: fse pro plugin #330663
    tikaram
    Keymaster

    @hotdochotdoc : Can you please post in your site URL and try deactivating the plugin for testing purpose so that You can find out if the plugin is causing the issue or not.

    Regards,
    Tikaram

    in reply to: Adding height to the feature slider #330658
    tikaram
    Keymaster

    @fireflywebs : Login to your WordPress admin section. Go to Appearance => Customize => Additional css and add the following css.

    @media screen and (min-width: 64em) {
      .slider-content-wrapper .entry-container {
        padding: 250px 40px;
      }
    }

    Let me know if this helps you out.

    Regards,
    Tikaram

    in reply to: Request for Refund Due to Difficulty Understanding Theme #330645
    tikaram
    Keymaster

    @suresh : Please fill up the form from the link below for sales related questions.
    https://catchthemes.com/contact-us/
    if you have any more questions please let me know.

    Regards,
    Tikaram

    in reply to: Do bizboost theme summer RTL languages? #330613
    tikaram
    Keymaster

    @jetbet90 : BizBoost theme do supports RTL Languages. If you have any issues with RTL Languages please let me know.

    Regards,
    Tikaram

    in reply to: Blog page (sidebar on right) not displaying #330586
    tikaram
    Keymaster

    @wendymerritt : Please check your inbox along with junk or spam folder.

    Regards,
    Tikaram

    in reply to: Site Editor not functioning correclty #330585
    tikaram
    Keymaster

    @wendymerritt : Can you please let me know the WordPress version and the PHP version that you are using on your site.

    Regards,
    Tikaram

    in reply to: Buttons wrong color #330581
    tikaram
    Keymaster

    @foto-hoki : Can you please check the URL of the page and post it again. The page is not loading any content at my end. Please make sure that you are providing a valid URL.

    Regards,
    Tikaram

    in reply to: CSS is not working #330580
    tikaram
    Keymaster

    @foto-hoki :  Can you please post in your site URL so that I can check your site and provide you the required fix.

    Regards,
    Tikaram

    in reply to: Header Image Resolution issue #330552
    tikaram
    Keymaster

    @martinphoto : The recommended image size for header image is 1920px by 1080px. If the header image appears to be blurry please check the value of Header media overlay and set it to zero. To change the Header media overlay Go to Appearance => Customize => Header Media
    Under Header Media overlay set the value to zero and save the changes. Let me know if you are still having issues.

    Regards,
    Tikaram

    in reply to: Site title is wrong color #330540
    tikaram
    Keymaster

    @jus10hand : Please update your theme to the latest version. Login to your WordPress admin section. Go to Appearance => Customize => Colors and set the desired color for the site title and let me know if you are still having issues.

    Regards,
    Tikaram

    in reply to: customizing the header #330523
    tikaram
    Keymaster

    @rrollin : Can you please provide me the link of the page where the resolution of the images is low. To add button in the social media menu you will need to customize the header of your site with the help of child theme customization.

    Regards,
    Tikaram

    in reply to: Basic installation for Pentatonic Pro #330494
    tikaram
    Keymaster

    @adeptplay : I will contact you shortly.

    Regards,
    Tikaram

    in reply to: Disable circle under cursor #330447
    tikaram
    Keymaster

    @lucaswentworth5 : To disable the cursor. Login to your WordPress admin section. Go to Site Editor.
    In the site editor Click on the box with three horizontal lines as shown in the image below.
    Expand Footer (With Three Columns )
    Remove the group as shown in the image below. To remove the group click on three small dots and click on remove group and save your changes. Hope this helps you out.
    footer-three-columns</p>
    Regards,
    Tikaram

    in reply to: customizing the header #330430
    tikaram
    Keymaster

    @rrollin : You can use downloaded Google font but you will need to customize the code with the help of child theme customization. If you are not familiar with child theme customization I suggest you to upgrade to Pro version of  the theme where you can find option to select different fonts available in the theme.

    Regards,
    Tikaram

    tikaram
    Keymaster

    @matthew-mccambridge :  I will contact you shortly.

    Regards,
    Tikaram

    tikaram
    Keymaster

    @levphoto : Can you please post in your site URL so that I can check your site and let you know.

    Regards,
    Tikaram

    tikaram
    Keymaster

    @matthew-mccambridge : Can you please try uploading the header image again with the desired size. you should not be having any issues uploading and rendering the image with higher dimensions. As you have mentioned that you have made some changes to the header file that might have caused the issue as I have checked uploading images with higher dimensions at my end and I am not having any issues rendering the image.

    Regards,
    Tikaram

Viewing 20 posts - 1 through 20 (of 3,986 total)