Forum Replies Created

Viewing 20 posts - 1,801 through 1,820 (of 2,016 total)
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  • in reply to: Responsive mobile menu not working #83950
    Pratik
    Participant

    Hi @andrew90,

    I am very sorry but providing support for this script falls outside the theme support. I hope you understand.

    Regards,
    Pratik

    in reply to: Responsive mobile menu not working #83935
    Pratik
    Participant

    Hi andrewf90,

    That sort of problem should not be there when viewing on mobile or desktop independently. We make our themes responsive via CSS so adding custom Scripts on top of that may not be a good solution. However, by the problem you describe it is because of script firing only once while loading. You should wrap your script in a resize event, so that the when you resize the window, that script is fired. I have given you an idea but to implement it, you should hire a customizer with proper JavaScript/jQuery knowledge. This falls outside our theme scope.

    Also, your site is in Coming Soon mode again, so its pretty impossible to look at.

    in reply to: Responsive mobile menu not working #83876
    Pratik
    Participant

    Hi @andrewf90,
    I checked your site and the mobile menu is working fine.

    in reply to: Cannot update from 3.1 to 3.3 #83752
    Pratik
    Participant

    HI @ Sarah,
    After installing the Catch Updater, then you will need to download the zip file from My Account page and then upload the zip as described below:
    = Updating Pro/Premium Themes =
    1. Download your theme’s latest version zip file
    2. Log into your WordPress site
    3. Go to “Appearance => Themes => Add New => Upload Theme”
    4. Browse the zip file with the new theme version to install
    5. Click “Install Now” and your theme will update to latest version and will create backup of your existing theme in Media Library
    Note: In Step 4, you can click on “More Options” to change the settings like: Updating Existing Theme, Create Backup and Message to display.

    in reply to: Responsive mobile menu not working #83750
    Pratik
    Participant

    Hi @drejec,

    Please post in a separate(Catch Responsive) topic post as your theme is different.

    Regards,
    Pratik

    in reply to: Cannot update from 3.1 to 3.3 #83704
    Pratik
    Participant

    Humm, it is pretty strange issue. can you deactivate other plugins and try activating the plugin again. This can be due to a plugin conflict.

    in reply to: Cannot update from 3.1 to 3.3 #83699
    Pratik
    Participant

    If zipping the file is a problem, you can view this thread and see how to disable auto unzipping.

    in reply to: Cannot update from 3.1 to 3.3 #83698
    Pratik
    Participant

    You will need to zip that folder again and upload the zip folder.

    in reply to: Cannot update from 3.1 to 3.3 #83695
    Pratik
    Participant

    There is a “Download Catch Updater Plugin” in that page. It should give you a zip file. If it is not giving a zip file, then your browser is automatically unzipping it for you(usually happens in case of safari). If this happens, then there will be a catch-updater folder. Just zip it back up upload that zip in Dashboard=> Plugins=> Add New=> Upload Plugin

    in reply to: Cannot update from 3.1 to 3.3 #83689
    Pratik
    Participant
    in reply to: Cannot update from 3.1 to 3.3 #83687
    Pratik
    Participant

    O ok. Quick Question: Did you try it with Catch Updater plugin enabled?

    in reply to: Umlaut not showing correctly #83684
    Pratik
    Participant

    Hi @Sarah,

    I am sorry but that does not fall into the theme support scope. I cannot recommend anything else. Maybe you can try the WordPress support forums.

    in reply to: Umlaut not showing correctly #83680
    Pratik
    Participant

    Hi @Sarah,

    I think it is due to the plugin. Previously, the plugin was working, and now it has stopped working. You will need to contact the plugin support for that because we won’t be able to do anything further from theme perspective.

    Regards,
    Pratik

    in reply to: Change Home link? #83651
    Pratik
    Participant
    in reply to: Change Footer Link Colour #83587
    Pratik
    Participant

    hi @andrew90,

    I tried looking at your site but it shows coming soon message.

    You can add following CSS code in Appearance=> Customize=> Theme Options => Custom CSS box which might work, if not please post in the site url properly.

    
    footer#colophon a,
    #supplementary .widget a {
       color: #A55858;
    }
    /* For hover color */
    footer#colophon a:hover {
       color: #663366;
    }
    

    Change the values of hex colors as you desire.

    Regards,
    Pratik

    in reply to: Add Logo Image to Header #83586
    Pratik
    Participant

    Hi @husker,

    It is not possible to add a logo between site title and search. If you want this, then you will need to hire a customizer.

    However, there is a feature to add a logo above before site title and tagline. For its details, you can view the instructions here.

    Regards,
    Pratik

    in reply to: Simple Catch Not allowing media to post #83570
    Pratik
    Participant

    hi @tracypost,
    This should not be a theme issue. Probably some plugin issue because the update was released on 6th October, 2015.

    You will need to deactivate all your plugins and then check if the problem persists. If the problem persists, you can revert to one on the twenty-x themes.

    Let me know how it goes.

    Regards,
    Pratik

    in reply to: Center Site Title and Logo #83567
    Pratik
    Participant

    Hi @marga,
    I am glad it worked out.

    If you liked our theme and support, please give us your valuable review at https://wordpress.org/support/view/theme-reviews/simple-catch.

    Thank,
    Pratik

    in reply to: center logo #83565
    Pratik
    Participant

    Hi @marga,
    I am glad it worked out.

    If you liked our theme and support, please give us your valuable review at https://wordpress.org/support/view/theme-reviews/catch-base.

    Thank,
    Pratik

    in reply to: Umlaut not showing correctly #83564
    Pratik
    Participant

    Hi @Sarah,

    The issue is related to content and not the theme itself. Also, can you post in your site url too so I can check it.

Viewing 20 posts - 1,801 through 1,820 (of 2,016 total)