[Andrew]

I have been having this problem for a week now. When try to customise the featured slider by removing or changing the slider options that is not working this means I now have to outdate information on the feature slider. The message I am getting is –  Looks like something’s gone wrong. Wait a couple of seconds, and then try again – when I try to publish.

I have worked in Bluehost they have checked everything and they cannot find the problem and referred me to you. Their response – Please contact theme provider to check the issue reagrding customising error, I have checked from server end and there is no issue

Note we worked on the problem for 2 and half hours everything was check on their end.

Please get in touch with me urgently.

[minal]

Hello @Andrew:

We have checked on our end, and everything works fine.

Since a plugin conflict might cause the issue, we recommend temporarily disabling your plugins one by one to identify if any of them are causing the problem.

and also share your site URL.

Sincerely,

Minal

[Sakin]

Hello Andrew,

Looks like you are using the old version of the Catch Evolution Pro theme. So, please renew and update the theme to the latest version 4.2.1, and it should work fine.

Regards,
Sakin

[Greg]

Ok License is current, I can’t edit my home page.

https://limo.net

 

This content is blocked. Contact the site owner to fix the issue.

[sujeet]

Hello,

As we already mentioned, there does not appear to be any issue on our side. Could you please check by disabling the plugins you are currently using?

First, disable all plugins and check your website. Then enable them one by one to identify if any plugin conflict is causing the issue.

Please let me know if this helps. Thank you.

Regards,
Sujeet

[Greg]

Ok so I turned off all plugins and still will not let me edit.  Deleted all cookies still nothing.

[sujeet]

Greg, I will email you for this.

Regards,
Sujeet

[Greg]

Ok, I have disabled ALL plugins, and even re-installed the theme.  Something is causing an issue any way someone can give me a clue as to what else to try.

 

[sujeet]

Hello Greg,

Did you receive my email sent on April 29? Please check and respond.

Thank you.

Regards,
Sujeet

[Greg]

Ok I can’t find any email/contact and I still need some help.  Greg

[Sakin]

Hi Greg,

I have contacted you using the official support. Please check your spam/junk folder on your email.

Regards,
Sakin

[Author]

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