[Ronald]

We have an outdated theme that may have custom code (Catch Base Pro 3.7.2)
In order to determine if there is, staff needs to download the version above.

Is this available?

Thanks
Ron Scott

[sujeet]

Hello Ron,

If you have updated the theme to the latest version and need a backup of the older version (3.7.2), please check with your hosting provider to see if they have a backup available.

Also, if you are using a child theme, updating the parent theme will not remove your custom code.

If you need a fresh copy of different theme versions, you can download them from your Catch Themes account page: https://catchthemes.com/my-account/

However, please take a backup of the theme while updating to the latest version every time.

Please let me know if this helps or if you need further assistance.

Thank you!

Regards,
Sujeet

[Ronald]

Hi, I am somewhat confused I hope I am not off base and just not seeing things properly:

1. I do not see any older versions of the Catch Base Pro theme on https://catchthemes.com/my-account/
   Did I just miss them somehow?
2. The account page only shows several current versions, I am not sure why so many
   Catch Base Pro
   catch-base-pro.4.5.1
   Catch Base Pro
   catch-base-pro.4.5.1
   Catch Base Pro
   catch-base-pro.4.5.1
   1 month support subscription No downloadable files found.
   Catch Base Pro
   catch-base-pro.4.5.1
   There is no indication of which one is most current.  Could you clarify (I would assume the top selections, not not sure).

Thanks!!
Ron

[sujeet]

Hello Ron,

Would you please clarify whether you need the older version (3.7.2), the latest version, or any other specific version?
We are currently a bit confused about which version you are requesting.

Also, yes the one listed at the top is the latest available update.

Please let us know. Thank you!

Regards,
Sujeet

[Ronald]

HI sujeet, I indicated that my need was the version 3.7.2 in my very first post.
Your support team emailed me a link to dropbox and I have downloaded the file and this has met my needs.

Thanks so much, this ticket may be closed.

Ron

 

[sujeet]

Great thanks.

Regards,
Sujeet

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