[Pratik]

Hi @Anidos,

I cannot seem to replicate the problem. The transition effects are working fine on my end.

Also, i could not understand what ‘cycle slideshow’ means? Do you mean the slideshow stops on the last image and does not loop? If that is the case, then please change the value of Customize=> Feature Slider=> Loop to 0. Currently, it must be set to one.

Let me know if otherwise.

[Pratik]

Hi @touchtech,

Since this is plugin related issue, please ask for support in the plugin’s support forum.

Let me know if there is anything else.

Regards,
Pratik

[Pratik]

Hi @TimThemann,

Thanks for the answer. There is some issue with WP v4.5. We are on it asap.

Regards,
Pratik

[Pratik]

Hi @benowchiro,

It is possible. Please let me know in which page do you want to hide the navigation.

Regards,
Pratik

[Pratik]

Hi @bugoslesli,

For logo, just upload an image with that size and it should work.

For hiding the Site Title and Tagline, use following CSS code in Appearance=> Customize=> Theme Options=>
Custom CSS Styles box

#hgroup {
    clip: rect(1px, 1px, 1px, 1px);
    height: 1px;
    overflow: hidden;
    position: absolute !important;
    width: 1px;
}

Let me know how it goes.

Regards,
Pratik

[Pratik]

Hi @benowchiro,

It is not possible via CSS You will need to make edits in the custom-header file. If you are not comfortable with this, then you need to hire a customizer.

Regards,
Pratik

[Pratik]

Hi @skynet,

We are working on it asap. Thank you for your patience.

Will let you know as soon as we find the bug.

[Pratik]

Hi @skynet,

I have checked and tried to replicate the problem but its working fine after the upgrade on my end.

Also can you send me the list of plugins you have added? I will also install them and see if our theme and the plugin is compatible or not.

If this does not solve the issue, I might need your sites admin access.

Can you send me an email at pratik [at] catchthemes [dot] com with admin credentials and ftp(might need this to debug)?

Regards,
Pratik

[Pratik]

Hi @skynet,

Can you try this: Customize=> Site Identity uncheck Display Header Text

Let me know how it goes.

Regards,
Pratik

[Pratik]

Hi @rodolfo,

This is not a theme issue. Renewing the theme will not solve this issue.

Try resetting your password. If further problems occur, then you site might have been hacked. Please consult a specialist for that.

Let me know if I can help you with any further details.
Regards,
Pratik

[Pratik]

Hi @Serpico57,

To update the Pro version, please look at the video here:
https://www.youtube.com/watch?v=W95SuabDZi8
https://www.youtube.com/watch?v=gVvrbKJNfkE

Let me know if there any issue.

Regards,
Pratik

[Pratik]

Hi @sece43,
Only Catch Kathmandu Pro is compatible with WPML. If you want the free version to be compatible with WPML, then you will need to hire a customizer.

Regards,
Pratik

[Pratik]

Hi @skynet,

Yes I see what you mean. To add spaces between the images, please use following Custom CSS code in Appearance=> Customize=> Theme Options=> Custom CSS box;

.hentry img {
    padding: 10px;
}

Let me know how it goes.

Regards,
Pratik

[Pratik]

Humm, the first image is 360×375 and the second one is 360×360. Because of design issues, we selected 360×375 as the actual size for featured image for Archive Layouts Excerpt Image left and right.

We will discuss about this further and let you know the results.

For the time being, Can you let me know the actual image size for the image that you have used for first and second featured post images?

[Pratik]

Hi @Sayuri,
We checked and could not find the issue. Are you using child theme or customized theme?

Can you also post in your site url?

Regards,
Pratik

[Pratik]

Hi @skynet,

Thanks for the image. We have added it and will update in next version.

Regards,
Pratik

[Pratik]

Hi @skynet,

I tried to check your site url: natureworld.com
Is it down, or can you let me know the current site url?

Regards,
Pratik

[Pratik]

Hi @skynet,

I do not understand the issue. Does it happen in the front end too? Can you let me know any specific image size?

Regards,
Pratik

[Pratik]

Hi @pmagcso,
Yes, the issue may be due to admin bar. Let me know if you need further help.

Regards,
Pratik

[Pratik]

Hi @Markus,
Great you solved it yourself. Let me know if you need any help.

regards,
Pratik

[Author]

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