Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • September 24, 2018 at 3:11 am #154795
    Szavorotniy
    Member

    Hello!
    I have a trouble with my responsive menu on tablets. When click it it does not open.
    Can there be a conflict with some kind of plugin?
    site url http://intersucks.ru/

    September 24, 2018 at 4:12 am #154803
    sapana
    Member

    @szavorotniy:This may be due to plugin conflict. Please, deactivate all the plugin and recheck your site again. I suggest you to follow this instruction.
    Kind Regards,
    Sapana

    September 24, 2018 at 12:46 pm #154847
    Szavorotniy
    Member

    I disabled all the plugins, but it did not help. What could be the problem?

    September 25, 2018 at 11:26 pm #154937
    sapana
    Member

    @szavorotniy:Can you provide me your admin credentials if that okay and I shall check the issue and provide you possible solutions. I will contact you shortly by email.
    Kind Regards,
    Sapana

    September 26, 2018 at 1:53 am #154952
    Szavorotniy
    Member

    Thank you for offering to help, but the site I work with is not mine. Can I be sure that you will do everything without problems. I wrote that I switched all the plug-ins, but one was not able to disconnect, shortcodes its name. When he disconnects, the site lies down. Can you tell me what exactly you need to edit and I’ll make the changes myself?

    September 26, 2018 at 6:55 am #154987
    sapana
    Member

    @szavorotniy: To resolves the issue I have to look into your admin customizer setting. It is very difficult without seeing it.

    Kind Regards,
    Sapana

    September 26, 2018 at 9:36 am #155012
    Szavorotniy
    Member

    I sent the login data to the email address

    September 27, 2018 at 12:18 am #155070
    sapana
    Member

    @szavorotniy: I just look into your site and some of the plugins are creating the issue and most of them are outdated so I have deactivated plugin creating the issues.Can u Please check the site and let me know if this works out!
    Kind Regards,
    Sapana

    September 27, 2018 at 1:04 am #155074
    Szavorotniy
    Member

    Hello!
    I checked the subject, there is no change

    September 27, 2018 at 1:51 am #155075
    sapana
    Member

    @szavorotniy:It’s working fine in mine, Can you please clear your browser cache and let me know if this work out!
    Kind Regards,
    Sapana

    September 27, 2018 at 3:52 am #155081
    Szavorotniy
    Member

    I checked the site in incognito mode and cleared the cache (in the browser and in wordpress), the result is the same.

    September 27, 2018 at 6:47 am #155105
    sapana
    Member

    @szavorotniy:It’s working fine in mine, you can take a look at screenshot.Try to use the another browser and let me know if this helps you out!
    Kind Regards,
    Sapana

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Viewing 12 posts - 1 through 12 (of 12 total)
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