I have been having this problem for a week now. When try to customise the featured slider by removing or changing the slider options that is not working this means I now have to outdate information on the feature slider. The message I am getting is – Looks like something’s gone wrong. Wait a couple of seconds, and then try again – when I try to publish.
I have worked in Bluehost they have checked everything and they cannot find the problem and referred me to you. Their response – Please contact theme provider to check the issue reagrding customising error, I have checked from server end and there is no issue
Note we worked on the problem for 2 and half hours everything was check on their end.
Regarding your first query, it will be resolved in the next update.
For your second query about the featured slider: the standard approach is to use cover images so they adapt well across all screen sizes. If you want to achieve a full-size display, we typically use a 3:2 ratio to ensure proper visibility on a desktop. On mobile, we’ve set it to 100vh so it fits the screen height. If you’d prefer a different behavior on mobile, we can provide custom CSS to adjust it accordingly.
I was forced to move my WordPress to new server and therefore a lot of changes had to be done specially in cache setups. I did change the cache plugin to Litespeed. The configure includes also Cloudflare and Wordfence. Theme is not working totally perfect yet. I had issues with mobile menus. Buy disabling Guest Optimization menus started to work (showed empty menu with this optimization on). Now the theme is having a minor issue left. It is not loading the front page properly always. I assume it is because all this jazz around cache settings but I might be wrong. The area under featured slider is empty for up to 10 seconds or there is a huge area left unfilled: there is a big space between the slider and the content. Time to time (after a while) the front page loads ok, but not always. I wish to have help what setting could fix this issue.
@Gary: You’re using the Featured Slider with a single image, so it looks like a header image and the changes you made to the header image are not reflecting on your site because of this setup. To update it, please navigate to Customize => Featured Slider and make the changes there.
Thank you very much Sujapati. This worked!! I’ve published those changes…
One other thing…Can you please explain to me why I am seeing the header error periodically on the page when the site loads. I get 4 lines of error text that have the following path:
Notice: Undefined index: featured_content_button_text_3 in /home1/departur/public_html/wp-content/themes/rock-star-pro/inc/featured-slider.php on line 412
Notice: Undefined index: featured_content_button_text_4 in /home1/departur/public_html/wp-content/themes/rock-star-pro/inc/featured-slider.php on line 412
Notice: Undefined index: featured_content_button_text_5 in /home1/departur/public_html/wp-content/themes/rock-star-pro/inc/featured-slider.php on line 412
Notice: Undefined index: featured_content_button_text_6 in /home1/departur/public_html/wp-content/themes/rock-star-pro/inc/featured-slider.php on line 412
I don’t see any updates for the theme, however these header errors appear periodically, and if I refresh, they go away, but they have never been there before..
Yes we can see multiple h1 tags in featured slider and featured content in your website, but when I checked in our end, I didn’t find such issues. You can also check our demo: https://catchthemes.com/demo/catch-kathmandu-pro/
I think it might be the issue of any plugin. Please check disabling plugins and let me know. Thank you.
Because of your image transparency, the background color given to that section is seen. Probably you have changed the tertiary background color from the customizer color option try to change the desired color on that tertiary background color to get your desired result. If this creates conflict with other sections try the below CSS for that specific featured slider section
That plugin does the job pretty god except for one thing.
I followed your instructions. Still the featured slider displays a little grey box in the video Thumbnail as if it wants to print the post title. If I ad a post title it prints the title “over” the video thumbnail.
There is no option to change the slider background color as it’s coming from Script. The best option is to use the larger image or stretch the image with Custom CSS.
If you want to stretch the image then you can add the following CSS in the “Appearance => Customize => Additional CSS” box:
#main-slider img { width: 100%; }
But if you want to change the background color then add the following CSS in the “Appearance => Customize => Additional CSS” box:
There is no option to replace the slider with the Video. So for this, you need to build a child theme and add a custom function.
There is also a plugin called Catch Featured Video Pro which will add an option to upload a video instead of a Featured Image on a Page/post. After installing this plugin, you can add a YouTube video URL to the page/post “Catch Featured Video Pro URL box”. Finally, go to “Appearance => Customize => Featured Slider => Slider Options” and select Slider type as “Page/Post” and then select the page/post that has a video URL.
Regards,
Sakin
Author
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