- This topic has 11 replies, 2 voices, and was last updated 5 years, 11 months ago by
sapana.
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AuthorPosts
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September 24, 2018 at 3:11 am #154795
Szavorotniy
ParticipantHello!
I have a trouble with my responsive menu on tablets. When click it it does not open.
Can there be a conflict with some kind of plugin?
site url http://intersucks.ru/September 24, 2018 at 4:12 am #154803sapana
Participant@szavorotniy:This may be due to plugin conflict. Please, deactivate all the plugin and recheck your site again. I suggest you to follow this instruction.
Kind Regards,
SapanaSeptember 24, 2018 at 12:46 pm #154847Szavorotniy
ParticipantI disabled all the plugins, but it did not help. What could be the problem?
September 25, 2018 at 11:26 pm #154937sapana
Participant@szavorotniy:Can you provide me your admin credentials if that okay and I shall check the issue and provide you possible solutions. I will contact you shortly by email.
Kind Regards,
SapanaSeptember 26, 2018 at 1:53 am #154952Szavorotniy
ParticipantThank you for offering to help, but the site I work with is not mine. Can I be sure that you will do everything without problems. I wrote that I switched all the plug-ins, but one was not able to disconnect, shortcodes its name. When he disconnects, the site lies down. Can you tell me what exactly you need to edit and I’ll make the changes myself?
September 26, 2018 at 6:55 am #154987sapana
Participant@szavorotniy: To resolves the issue I have to look into your admin customizer setting. It is very difficult without seeing it.
Kind Regards,
SapanaSeptember 26, 2018 at 9:36 am #155012Szavorotniy
ParticipantI sent the login data to the email address
September 27, 2018 at 12:18 am #155070sapana
Participant@szavorotniy: I just look into your site and some of the plugins are creating the issue and most of them are outdated so I have deactivated plugin creating the issues.Can u Please check the site and let me know if this works out!
Kind Regards,
SapanaSeptember 27, 2018 at 1:04 am #155074Szavorotniy
ParticipantHello!
I checked the subject, there is no changeSeptember 27, 2018 at 1:51 am #155075sapana
Participant@szavorotniy:It’s working fine in mine, Can you please clear your browser cache and let me know if this work out!
Kind Regards,
SapanaSeptember 27, 2018 at 3:52 am #155081Szavorotniy
ParticipantI checked the site in incognito mode and cleared the cache (in the browser and in wordpress), the result is the same.
September 27, 2018 at 6:47 am #155105sapana
Participant@szavorotniy:It’s working fine in mine, you can take a look at screenshot.Try to use the another browser and let me know if this helps you out!
Kind Regards,
Sapana -
AuthorPosts
- The topic ‘Responsive menu is not working’ is closed to new replies.