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August 7, 2017 at 4:16 am in reply to: Menu in the header ? inserting an image between main menu and secondary menu ? #120153tikaramParticipant
@dbatty : This option is not available from theme options. You will need to download the child theme from this link. Open the functions.php file which is inside the child theme folder and add the following lines of code and save the file.
function catchresponsive_child_primary_nav_above_logo_header_image() { remove_action( 'catchresponsive_after_header', 'catchresponsive_primary_menu', 20 ); add_action( 'catchresponsive_header', 'catchresponsive_primary_menu', 25 ); } add_action( 'init', 'catchresponsive_child_primary_nav_above_logo_header_image' );
Login to your WordPress Dashboard and upload the child theme and activate the child theme. The primary menu should move above the logo or header part. Let me know if you need further assistance.
Regards,
TikaramtikaramParticipant@micha : This theme is designed to support box design rather than full width as you can view the demo of this theme. It looks like you have activated full width making
width : 100%
but you have not changed css for other elements inside the page. I suggest you to remove the following additional css and the slider and image size error will be fixed..site { width: 100%; }
tikaramParticipant@kamilla : It seems like your site is under construction. Please get back to me when you are live.
Regards,
TikaramAugust 5, 2017 at 6:41 am in reply to: Change order of sections on Featured Page on Clean Education Pro Theme #120124tikaramParticipant@jregunathan :This Option is not available from theme options. If you have knowledge of child theme you can create a child theme and customize the site as required. You can alter the order of sections using child theme. Let me know if you need further assistance.
Regards,
TikaramtikaramParticipant@micha : There are some jQuery errors on your site. Please try disabling all plugins and check if the error is caused by plugins or not. It looks like the error is associated with fancy box on your site. Please make sure that you use it properly and look for errors. Let me know if you need further assistance.
Regards,
TikaramtikaramParticipant@kamilla : Please provide me your site URL so that i can help you with the additional css.
Regards,
TikaramtikaramParticipant@eveleder: I suggest you to configure your web hosting server to set expiry date for static resources. Please contact your server support to add expiry date. You can install image compression plugins to compress the size of images. Let me know if you need further assistance.
Regards,
TikaramtikaramParticipant@kataboost: Please try disabling all plugins and follow this link to know more about plugin conflicts with our themes.
Regards,
TikaramtikaramParticipant@cassyput: Please download and activate this plugin and Upload the theme. Let me know if the problem persists.
Regards,
TikaramtikaramParticipant@kamilla: Upgrading from Free to Pro will not impact on you content. All your content will stay as it is. And if you do have settings, they will be migrated to Pro automatically too.
Please check the video tutorial in the link below:
https://www.youtube.com/watch?v=gVvrbKJNfkE Let me know if you need any further assistance.Regards,
TikaramAugust 4, 2017 at 5:06 am in reply to: News Ticker not showing on Blank Content Page Rockstar pro #120077tikaramParticipant@dzimi: I will inform this to the development team and hope they will fix this to the earliest possible.
Regards,
TikaramAugust 4, 2017 at 5:04 am in reply to: News Ticker not showing on Blank Content Page Rockstar pro #120075tikaramParticipant@dzimi: It seems like there is some issue with news ticker. Thank you for pointing it out. We will fix it as soon as possible and update the theme. Please stay tuned.
Regards,
TikaramtikaramParticipant@bigoslesli :Glad to know that the issue has been solved. Have a Good day.
Regards,
TikaramAugust 4, 2017 at 4:52 am in reply to: News Ticker not showing on Blank Content Page Rockstar pro #120071tikaramParticipant@dzimi: Its due to the
News Ticker Position
Option. Its options are
1) Below slider/ Header Image
2) Above ContentYour Homepage doesn’t have both the elements activated. Due to which the Ticker is disabled. Let me know if you need further assistance.
Regards,
TikaramAugust 4, 2017 at 4:30 am in reply to: News Ticker not showing on Blank Content Page Rockstar pro #120067tikaramParticipant@dzimi:What ticker type have you used? Have you enabled it from the customizer ?
Regards,
TikaramAugust 4, 2017 at 4:23 am in reply to: News Ticker not showing on Blank Content Page Rockstar pro #120065tikaramParticipant@dzimi: Sorry, Your site is in maintenance Mode. Please contact when the contents of your site is viewable so that i can know about the issue.
Regards,
TikaramAugust 4, 2017 at 3:59 am in reply to: Change order of sections on Featured Page on Clean Education Pro Theme #120060tikaramParticipant@jregunathan : All the available theme options are accessible from Appearance => Customize. You can access the available theme options from the customizer to customize your site. If the available theme options is not adequate then you may create a child theme and customize your site. Please go through this link to know more about available features in clean education theme.
Regards,
Tikaram -
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