Tagged: catch updater, Theme update
- This topic has 11 replies, 2 voices, and was last updated 5 years, 10 months ago by tikaram.
July 24, 2017 at 6:46 pm #119568
I was updating to catch-kathmandu-pro.4.9.3 today and the update failed. Then, when I went to retry it and I go to Update Theme, I do not see the Catch Updater and it is blank there. See screen shot:
I was able to FTP and install the new theme. But, I cannot install theme with Catch Updater.July 25, 2017 at 1:20 am #119579
@bigoslesli : Please follow the following link to know more about updating themes using Catch Updater
Link : https://www.youtube.com/watch?v=W95SuabDZi8
Catch Updater options will appear only after you click on
Upload Theme. Let me know if you need further assistance.
TikaramJuly 25, 2017 at 11:55 am #119624
I know how to use Catch Updater. However, when I select UPLOAD THEME, the Catch Updater does not appear. The screen is blank like in the screen shot I provided.July 26, 2017 at 6:55 pm #119679
I do need further assistance. UPLOAD THEME does not respond and Catch Updater is not activated.July 27, 2017 at 6:19 am #119709
@bigoslesli : Do you get any error message while trying to activate the Catch Updater. Is it happening every time you try to update a theme. Hope you do not have permission issue on your server.
TikaramJuly 28, 2017 at 5:45 pm #119779
I deleted Catch Updater and then reinstalled it and updated to the latest version. That worked fine. However, when I try to Upload Theme, the Upload button still does not activate Catch Updater. In addition, if I click on Featured Popular Latest Favorites Feature Filter… no themes appear.July 31, 2017 at 1:05 am #119843
@bigoslesli :We will contact you shortly by email.
TikaramAugust 1, 2017 at 1:18 am #119900
@bigoslesli : I checked your site and i could not find any issues on your website. The theme upload and catch updater is working properly without errors. I have posted the link of screen-shot below. There must be some problem with the device that you are using at your end as i could not find any error at my end. Let me know if you still encounter any problems.
Screen-shot : https://prnt.sc/g2togp
TikaramAugust 1, 2017 at 3:56 pm #119956
Thanks! I am really stumped. I have tried this with multiple browsers on my Desktop machine and then also tried on my chromebook and the CatchUpdater nor the other themes appear.
Can you think of any other avenues I might explore??August 2, 2017 at 12:03 am #119967
TikaramAugust 3, 2017 at 10:11 am #120030
Thank you! Updating the WordPress core corrected the problem.August 4, 2017 at 4:55 am #120073
@bigoslesli :Glad to know that the issue has been solved. Have a Good day.
- The topic ‘Updating to catch-kathmandu-pro.4.9.3’ is closed to new replies.