[tikaram]

@katlew: You have mentioned that you have deactivated all the plugins but it looks like a plugin conflict to me. Your site is producing jQuery errors which can be caused mainly by plugins. Make sure you clear the cache after deactivating the plugins and check again.

Let me know if you are still having the same issue.

Regards,
Tikaram

[tikaram]

@wildlyblessed: To update pro theme you’ll need to first download the theme from your https://catchthemes.com/my-account/ page. Then install Catch Web Tools plugin and activate Catch Updater Module. https://wordpress.org/plugins/catch-web-tools/
Please check the tutorial video in the link below:
https://www.youtube.com/watch?v=W95SuabDZi8
For more, check out theme instructions at https://catchthemes.com/theme-instructions/clean-box-pro
Let me know if this helps you out!

Regards,
Tikaram

[tikaram]

@imajons: Please add the following additional css.

.page-id-214 .site-content .wrapper {
	padding-top: 0 !important;
}

.page-id-214 .site-content .wrapper .content-area{
	padding-top: 0 !important;
}

Let me know if this resolves your issue.

Regards,
Tikaram

[tikaram]

@webimo: Let me know if you have any more issues.

Regards,
Tikaram

[tikaram]

@edgewithandy : It looks fine. Let me know if you have any more issues.

Regards,
Tikaram

[tikaram]

@webimo: Login to your WordPress admin
Go to Appearance => Customize => Additional css and add the following css

.one-column.no-sidebar .site, .one-column.no-sidebar #fixed-header-top {
   max-width: 754px;
	 width: 100%;
}
.one-column.no-sidebar .site {
   max-width: 754px;
	 width: 100%;
}

This code will be added to the theme later and you may remove this code after theme update. For the time being add the give code for the fix

Regards,
Tikaram

[tikaram]

@edgewithandy : Login to your WordPress admin
Go to Appearance => Customize => Additional css and add the following css

@media only screen and (max-width: 1200px) {
	.menu-inside-wrapper {
		background-color: #000000;
	}
}

Let me know if this resolves your issue.

Regards,
Tikaram

[tikaram]

@webimo: There seems to be an issue with the width when sidebar is disabled. I have already informed the development team regarding the issue and it will be fixed soon. Let me know if you have any more issues.

Regards,
Tikaram

[tikaram]

@martystl: The font size, color and fonts are similar and theme is no significant difference between the two sections. If you inspect and look at the css, there is no any difference. You should not have anymore issues using table. Let me know if you have any more issues with the theme.

Regards,
Tikaram

[tikaram]

@webimo: Login to your WordPress admin.
Go to Appearance => Customize => Theme Options => Responsive Design

Make sure “Check to Disable Responsive Design” is unchecked.
Let me know if the issue is resolved or not.

Regards,
Tikaram

[tikaram]

@webimo: Can you please post in your site URL so that I can test the issue at my end with the phone.

Regards,
Tikaram

[tikaram]

@martystl: Login to your WordPress admin and add the following additional css. It looks like a line height issue within the table.

.entry-content table{
    line-height: 1.647;
}

Let me know if this resolves your issue.

Regards,
Tikaram

[tikaram]

@kiyo: Login to your WordPress Admin section
The section to display these items is known as Collection
Izabel supports collection options, to show the collection of your products. You need to activate WooCommerce Option to use it.

Go to “Customize=> Theme Options =>Collection”
Under “Product” choose product from your WooCommerce to show case in your theme
Further option to change Title and No of items
Finally, “Save & Publish”

Let me know if this resolves your issues.

Regards,
Tikaram

[tikaram]

@wendyn66: Please try the code now. It should work. Regarding the slider I will let you know after I discuss with the development team.

Regards,
Tikaram

[tikaram]

@martaunfiltered: Can you please explain in more detail about your requirements the theme has not been able to accomplish. You must have gone through the features of the theme before buying the pro version of the theme. We are always ready to help you get your issues resolved even for the free version of the theme, we will certainly help you accomplish your needs. You may contact sales regarding refund but we would like to request you to let us know about your issues so that we can help you out.

Regards,
Tikaram

[tikaram]

@wendyn66: Login to your WordPress admin.
Go to Appearance => Customize => Additional css and add the following css code to change the color of the menu and the header top issue fix.

@media screen and (min-width: 64em) {
	#site-top-navigation {
	    float: right;
	}
	.header-top-menu-enabled #header-navigation-area .site-primary-menu {
	    background: #f4f4f5;
	}
	.header-top-menu-enabled #header-navigation-area .site-navigation a {
	    color: #111;
        }
   }

To place your featured items you can add the short code on the page that you are using as the homepage and display the required items. Let me know if this resolves your issues.

Regards,
Tikaram

[tikaram]

@kfyecats: Thanks a lot for your amazing review 🙂

Regards,
Tikaram

[tikaram]

@gmcd : I checked the plugin with the theme at my end and its working perfectly. I will need to check the admin section of your site to find out the issue. I will contact you shortly be email.

Regards,
Tikaram

[tikaram]

@kfyecats: Glad to know that you are able to fix the issue.

I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review?
https://wordpress.org/support/theme/simple-persona/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.
Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know.

Regards,
Tikaram

[tikaram]

@kfyecats: I checked your site, you have disabled right click feature on your site. There seems to be some JavaScript error on your site which might be caused by a Plugin. I suggest you to disable all the plugins and check if the text goes away or not. If the text still persists then its not a plugin issue. If the text goes away it must be plugin issue. You can start enabling plugins one by one and check if the text appears again, you can find out the plugin causing the issue.

Let me know if you need any further assistance regarding the issue.

Regards,
Tikaram

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