Forum Replies Created

Viewing 20 posts - 221 through 240 (of 1,154 total)
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    Posts
  • in reply to: Logo not centered #177217
    sapana
    Participant

    @malevolentia: Hello malevolentia, Please follow this steps
    step 1:Go to=> Appearance=> Customize=> Theme Options=> Menu Options=> Check to disable search in Header Right Menu
    step 2: Save/Publish it
    Let me know if this works out!

    Kind Regards,
    Sapana

    in reply to: Logo not centered #177213
    sapana
    Participant

    @malevolentia: Please post in your site url so that I can look into that issue and provide you with necessary css code.

    Kind Regards,
    Sapana

    in reply to: Site Identity / Title Hover Color Change #177212
    sapana
    Participant

    @groadycannon: Go to=> Appearance=> Customize=> Additional CSS=> add the following css code

    .site-title a:hover, .site-title a:focus {
    color: #ffbb10 !important;
    }

    let me know if this works out!

    Kind Regards,
    Sapana

    in reply to: Missing images on Mac #177149
    sapana
    Participant

    @zat311: Can you please disable the rocket-lazy-load plugin, It is creating the issue. Can you please deactivate and check it once.let me know if this works out!

    Kind Regards,
    Sapana

    in reply to: How to add Mailchimp subscription Pop-up form? #177148
    sapana
    Participant

    @jay-han: Glad to know that you figure it out. Have a good day 🙂

    Kind Regards,
    Sapana

    in reply to: Header Featured Image Options #177135
    sapana
    Participant

    @jcastell: Do you want to disable the Header Featured Image Options in event page? Then please follow this steps:
    step 1: Go to=> Page/Post=> Edit page=> Catch Fullscreen Options=> Header Featured Image Options=> Select Disable Options
    step 2: Save/Update it

    let me know if this works out or not? Please post me your site url too.

    Kind Regards,
    Sapana

    in reply to: Logo too large on product pages #176978
    sapana
    Participant

    @georgiagcnaturals-com:- To manage the logo size you can use the following CSS code
    Go to=> Appearance=> Customize=> Additional CSS=> add the following css code

    .custom-logo {
        max-width: 200px !important;
    }

    you can change the value max-width as per your requirement.

    – To remove the date from the product page please add this css code

    .product-template-default .entry-meta {
    display: none;
    }

    -To remove that “Category” you need to create the child theme and do a bit customization let me know if you are familiar with child theme customization or not?
    let me know if this helps you out!

    Kind Regards,
    Sapana

    in reply to: How to add Mailchimp subscription Pop-up form? #176976
    sapana
    Participant

    @jay-han:Hello Jay Han, It will be better you use the jet-pack sidebar widget module to copy that scripted code. please follow this steps;
    step 1:Go to=> Dashboard=> Jet pack=> Settings=> Modules=>Extra Sidebar Widget=> activate that module
    step 2:Go to=> Dashboard=> Widgets=> Mail Chimp Subscribe=> add widget and copy that scripted code
    step3: Save and Re-lode the site

    Let me know if this helps you out!
    Kind Regards,
    Sapana

    sapana
    Participant

    @francescabersanetti: I checked your site it is under maintenance.let me know when your site is reachable so that I can look into that issue.

    Kind Regards,
    Sapana

    in reply to: Export/Import Theme settings #176973
    sapana
    Participant

    @lauwresearch-ucsb-edu:Hello, Chrisl,I hope I was able to resolve your issue. If it’s not too much trouble,I have a quick request: could you please leave an honest review? https://wordpress.org/support/theme/catch-box/reviews/#new-post Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.Thanks, and if there’s anything else at all that I can do to help,don’t hesitate to let me know.

    Kind Regards,
    Sapana

    in reply to: Catch Fullscreen Video header not showing on mobile? #176842
    sapana
    Participant

    @udosl: Yes you need to add both code, this issue will be permanently fixed in next theme update , so there will be no need to add any additional css code. I will let you know when next theme update is available.

    Kind Regards,
    Sapana

    in reply to: Export/Import Theme settings #176838
    sapana
    Participant

    @lauwresearch-ucsb-edu: Yes you can copy the customized colors settings by using our Catch Import/Export plugin.
    step 1:Go to=> Dashboard=> Catch Import/Export=> Click on Export below to export the customization settings of the theme
    step 2: Activate your child theme
    step 3: Again Go to=> Catch Import/Export=> Click on Import to import previously saved .dat file
    Let me know if this helps you out!

    Kind Regards,
    Sapana

    in reply to: mobile phone off centred #176837
    sapana
    Participant

    @hoddbarnesdickins: Can you please attach me a screenshot of how your site is showing up in your phone, It is seems to fine in my end.

    To update pro theme you’ll need to first download the theme from your https://catchthemes.com/my-account/ page. Then install Catch Web Tools plugin and activate Catch Updater Module. https://wordpress.org/plugins/catch-web-tools/
    Please check the tutorial video in the link below:
    https://www.youtube.com/watch?v=W95SuabDZi8
    For more, check out theme instructions at https://catchthemes.com/frequently-asked-questions/#question-update-1
    Let me know if this works out!

    Kind Regards,
    Sapana

    in reply to: Catch Fullscreen Video header not showing on mobile? #176776
    sapana
    Participant

    @udosl: Hello udsol, sorry for the late reply, it take long time to figure out the issue, Can you please add this code try it once. Go to=> Appearance=> Customize=> Additional CSS=> add the following css code

    .custom-header-media video, 
    .custom-header-media iframe {
    -o-object-fit: unset;
     object-fit: unset;
    }

    Let me know if this helps you out!

    Kind Regards,
    Sapana

    in reply to: Header image is replicating #176648
    sapana
    Participant

    @zoltarspeaks:Every thing seems to be fine, it’s just because of the chase, try to open your site in other browser. may be this will help you out!

    Kind Regards,
    Sapana

    in reply to: Header image is replicating #176590
    sapana
    Participant

    @zoltarspeaks: It is difficult to locate your issue can you provide me your admin access if that okay? I will shortly contact you by mail.

    Kind Regards,
    Sapana

    in reply to: Remove recent posts from static front page? #176589
    sapana
    Participant

    @arouthwaite:Hello, aruthwaite,
    I hope I was able to resolve your issue. If it’s not too much trouble,I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/verity/reviews/#new-post Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.Thanks, and if there’s anything else at all that I can do to help,don’t hesitate to let me know.

    Kind Regards,
    Sapana

    in reply to: Catch Fullscreen Video header not showing on mobile? #176588
    sapana
    Participant

    @udosl: Issue persist in both free and pro both, we will let you know as soon as the update is available.

    Kind Regards,
    Sapana

    in reply to: I also need demo data #176587
    sapana
    Participant

    @nuhazwani: Hello Nuhazwani, I have send the demo file of izabel free in your mail. You can use our Catch Themes Demo Import plugin to import the demo file. Activate and Install the plugin. Then Go to => Dashboard => Appearance => Import Demo Data => Now you can Browse and Select the .xml, .dat and .wie file to Import Demo Content and Customizer Settings. Let me know if you find any difficulty while using the plugin or importing the demo file.

    Kind Regards,
    Sapana

    in reply to: space between text-lines #176584
    sapana
    Participant

    @bertus: There is already the minimum space between title and menu-bar you cannot decrease more than that it will make conflict in design. I have attached the screenshot I hope it will make you clear.

    Kind Regards,
    Sapana

Viewing 20 posts - 221 through 240 (of 1,154 total)