This topic contains 6 replies, has 2 voices, and was last updated by  sapana 1 month ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #177121

    jcastell
    Participant

    Hi, when I go edit a event with a new plugin, can’t disable Header Featured Image Options, it will always revert to Default.

    #177135

    sapana
    Participant

    @jcastell: Do you want to disable the Header Featured Image Options in event page? Then please follow this steps:
    step 1: Go to=> Page/Post=> Edit page=> Catch Fullscreen Options=> Header Featured Image Options=> Select Disable Options
    step 2: Save/Update it

    let me know if this works out or not? Please post me your site url too.

    Kind Regards,
    Sapana

    #177192

    jcastell
    Participant

    Hello Sapana. I already try that and it didn’t work, always revert to Default options.

    http://leonardocuello.com.ar/ this is the site url.

    #177224

    sapana
    Participant

    @jcastell: It is difficult to locate your issue without seeing your customization setting can you please provide me your admin access if thats okay? I will shortly contact you by mail.

    Kind Regards,
    Sapana

    #177228

    sapana
    Participant

    @jcastell: Can you please send me some screenshots of event page how it is showing in your end.

    Kind Regards,
    Sapana

    #177346

    jcastell
    Participant

    Hello Sapana,

    I send you the screenshot where you can see highlighted in red the option I’m trying to disable, and I could not, because when I disable it and then save (update) it always returns it to default.

    Feature Imagen

    Thanks a lot.

    #177358

    sapana
    Participant

    @jcastell:This may be due to plugin conflict.Deactivate all the plugin and recheck your event page again. Please follow this instruction. Let me know if this trick helps you out!!

    Kind Regards,
    Sapana

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