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This topic contains 3 replies, has 2 voices, and was last updated by  tikaram 3 weeks, 6 days ago.

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  • #179788

    avarmaavarma
    Participant

    It was easy enough to set the header to a youtube url – however, only appears in the desktop view of the website. Even on the desktop view, it first ‘flashes’ the original theme header image – and then replaces it with the video. The bigger problem is that it doesn’t show the video header on either a phone or a tablet..? Any ideas?
    Thanks

    https://catchthemes.com/frequently-asked-questions/#question-customization-10

    #179797

    tikaram
    Keymaster

    @avarmaavarma: Please install and active the header enhancement plugin for video header to work on a phone or a tablet. Let me know if this resolves your issue.

    Regards,
    Tikaram

    #179855

    avarmaavarma
    Participant

    Thanks. Installed and activated. That worked (had to clear my server cache w3 cache)…Awesome!

    #179891

    tikaram
    Keymaster

    @avarmaavarma: I hope I was able to resolve your issue. If it’s not too much trouble, I have a quick request: could you please leave an honest review? https://wordpress.org/support/theme/high-responsive/reviews/#new-post
    Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.
    Thanks, and if there’s anything else at all that I can do to help, don’t hesitate to let me know.

    Regards,
    Tikaram

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