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    Posts
  • April 12, 2023 at 6:28 am #317413
    serifekl
    Member

    I purchased the blakery pro theme with the my account, but I can neither log in to the account for the license nor receive an e-mail, can you help with the problem?

    April 12, 2023 at 6:28 am #317414
    tikaram
    Participant

    @serifekl : Can you please let me know the message you get while trying to login to the site?
    I will inform the sales team regarding the issue and let you know soon.

    Regards,
    Tikaram

    April 12, 2023 at 6:31 am #317417
    serifekl
    Member

    I don’t remember my password, I say get reset email.invoice on behalf of zeynep gulşah ozbaygin

    April 12, 2023 at 7:11 am #317419
    serifekl
    Member

    is there any progress?

    April 12, 2023 at 1:21 pm #317424
    Sakin
    Keymaster

    @serifekl: There was no username with that email address, looks like you did guest checkout. So, we have added that order to your account. So, please check my account at https://catchthemes.com/my-account/. Also, for any sales issue, you can directly contact sales at https://catchthemes.com/contact-us/

    August 3, 2023 at 7:24 am #322085
    lgedson
    Participant

    @sakin How can I get more rapidly answers of my question should I create a Ticket or ask it on forum?

    August 4, 2023 at 1:41 pm #322196
    Sakin
    Keymaster

    @lgedson: If you have access to Ticket then you can create a Ticket. Asking it on Forum will be answered as well.

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Viewing 7 posts - 1 through 7 (of 7 total)
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