[serifekl]

I purchased the blakery pro theme with the my account, but I can neither log in to the account for the license nor receive an e-mail, can you help with the problem?

• This topic was modified 1 year ago by tikaram.
• This topic was modified 1 year ago by Sakin. Reason: remove email

[tikaram]

@serifekl : Can you please let me know the message you get while trying to login to the site?
I will inform the sales team regarding the issue and let you know soon.

Regards,
Tikaram

[serifekl]

I don’t remember my password, I say get reset email.invoice on behalf of zeynep gulşah ozbaygin

[serifekl]

is there any progress?

[Sakin]

@serifekl: There was no username with that email address, looks like you did guest checkout. So, we have added that order to your account. So, please check my account at https://catchthemes.com/my-account/. Also, for any sales issue, you can directly contact sales at https://catchthemes.com/contact-us/

• This reply was modified 1 year ago by Sakin.

[lgedson]

@sakin How can I get more rapidly answers of my question should I create a Ticket or ask it on forum?

[Sakin]

@lgedson: If you have access to Ticket then you can create a Ticket. Asking it on Forum will be answered as well.

[Author]

Posts