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  • in reply to: Header image is replicating #176686
    zoltarspeaks
    Participant

    When logged into the site, the header isn’t replicated, but it is when live. Yes, one would assume it’s a caching issue. However, if you make an update elsewhere on the site and publish it, clear the cache, etc. that update is shown on the live site, but the header is still replicated. That would indicate that there is still an issue causing the header to replicate on the live site, when not logged into WP. The only work around I have is to delete the header and instead insert an image to act as a header. It’s not ideal but it’s the only work around since your team doesn’t believe there’s an issue.

    in reply to: Header image is replicating #176684
    zoltarspeaks
    Participant

    I don’t know how you aren’t able to see it on your end. I have collegues across countries and browsers seeing the replicated header image. I’ve cleared my cache, my whole team has cleared their cache. I’ve tried phones, tablets, and desktop devices, different browsers and the issue remains. Something is going wrong. I provided you the login credentials in your email.

    in reply to: Header image is replicating #176413
    zoltarspeaks
    Participant

    @sapana
    I’ve cleared my cache, and I’ve had colleagues on other devices try and it’s still replicating for them. https://imgur.com/Dp17Kc1

    in reply to: Header image is replicating #176360
    zoltarspeaks
    Participant

    @sapana, the screenshot has the URL provided in the address bar.

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