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January 27, 2025 at 1:03 am in reply to: Product tab not visible on mobile when using WooCommerce on Catch Base theme #338799
sujeet
KeymasterHello @jgroot,
Please go to “Dashboard => WooComerce => Settings => Site Visibility”, there you will see Site Visibility, please choose the option to Live and save it. It will solve your problem. Currently you might have choosen comming soon option. Please try and let me know if that worked. Please check the screenshots as well. Thank you.
Regards,
Sujeetsujeet
KeymasterHello Wouter,
I’m glad to hear that it worked for you. If you like the theme and our support, then I have a quick request: Could you please leave a review?
https://wordpress.org/support/theme/chique/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.
Thank you.
Regards,
Sujeetsujeet
KeymasterHello @cch_webmaster,
Please try adding the following css code to “Appearance => Customize => Additional CSS”.
@media screen and (min-width: 100em) { #masthead { max-width: 250px !important; } .below-site-header { left: 250px !important; } }It should reduce the space. Let me know if this worked. Thank you.
Regards,
Sujeetsujeet
KeymasterHello @cch_webmaster,
Can you please share your website URL so that I can give you the exact solution to reduce the space?
Regards,
Sujeetsujeet
KeymasterHello @priestofelohim,
Did you check the users in Users page in admin? There might be some issue with your User, Nickname and Display Name. Please check and let me know.
Also please share your website url to check the issue. Thank you.
Regards,
SujeetJanuary 22, 2025 at 11:40 pm in reply to: Black background indead of white when editing pages. #338766sujeet
KeymasterHello @jaapsolutions,
I just checked in our side and found everything is fine with the color while editing page. There might be some issue with your website. Please try disabling the plugins if you have any.
Let me know if disabling the plugins worked for you.
Regards,
Sujeetsujeet
KeymasterHello @tomdkat,
Yes the theme is well maintained, tested and compatible with the latest version of WordPress. All our subscription is manual renewal, so it will just send you renewal notification but will not renew it. So, you need to renew the license by yourself.
And please kindly follow the link below to know more about renewing and extending your license key.
https://catchthemes.com/frequently-asked-questions/#question-account-activation-verification-how-to-renew-extend-license-keyLet me know if you are still having issues with license renewal.
Regards,
Sujeetsujeet
KeymasterHello @w1ck,
I’m glad to hear that it worked for you. If you like the theme and our support, then I have a quick request: Could you please leave a review?
https://wordpress.org/support/theme/elevatebiz/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.
Thank you.
Regards,
SujeetJanuary 21, 2025 at 12:35 am in reply to: remove white space below feature image on home screen static post #338746sujeet
KeymasterHello @jamieonline,
I’m glad to hear that it worked for you. If you like the theme and our support, then I have a quick request: Could you please leave a review?
https://wordpress.org/support/theme/catch-evolution/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.
Thank you.
Regards,
SujeetJanuary 21, 2025 at 12:11 am in reply to: remove white space below feature image on home screen static post #338743sujeet
KeymasterHello @jamieonline,
Please add the following css code to “Appearance => Customize => Additional CSS” .
.home.page-template-default #content > .hentry { display: none; }Thank you.
Regards,
SujeetJanuary 20, 2025 at 11:50 pm in reply to: remove white space below feature image on home screen static post #338741sujeet
KeymasterHello @jamieonline,
Did you mean the space just below the text “This is where we get the things done…. and your picture”? See the screenshot. Or just simply send us an screenshot of the space so that I can send you the code or solution for that.
Thank you.
Regards,
Sujeetsujeet
KeymasterHello @passarosprints,
To remove the vertical social icons, just go to “Editor => Document Overview => Header with banner => Floating Social”, click on three dots and delete the part and save it. See the screenshots.
Thank you.
Regards,
Sujeetsujeet
KeymasterHello @w1ck,
If you are trying to change the overall color of the whole theme, then please go through “Appearance => Editor => Styles => Colors => Palette => Color option (Theme)”. You can see all background and other colors where you can change them. See screenshots as well.
Or you can also add custom css to change colors as before.Thank you.
Regards,
Sujeetsujeet
KeymasterHello @belamy,
Sorry for the inconvenience caused. Can you please share your website url so that I can check in detail? Since the pages are working fine in our side. Thank you.
Regards,
Sujeetsujeet
KeymasterHello @snow_owl,
Thank you for choosing SimClick free version but unfortunately there is no font option in free version. But there is the option for pro version only.
So for free version you can add custom css for the font adjustment. Thank you.
The font customization option is available only in pro version:
Regards,
Sujeet-
This reply was modified 1 year, 2 months ago by
sujeet.
sujeet
KeymasterHello @deirdrebeth,
Seems everything is fine in our side. Can you please check disabling the plugins that you’ve used in the theme? Plugins can also cause similar issues.
And yes if we provide the css, then it won’t be removed even after the theme update. Now first, please disable the plugins and check, if it won’t help, we’ll go for next solution. Thank you.
Regards,
Sujeetsujeet
KeymasterHello @deirdrebeth,
Sorry for the inconvenience caused but that should not happen. You just have color issues in dashboard editor? You can add additional css to adjust the color, that can help. Please let me know what are the parts causing issue.
Regards,
Sujeetsujeet
KeymasterHello @laramanzoni59,
I got bit confused. Do you need to make all pages/posts to have full width like I showed you in the screenshot? If that is what you want then you can add the following css code to “Appearance => Customize => Additional CSS”. Since the option is only available in Pro version of the theme.
.no-sidebar.content-width .content-area { width: 100%; }To achieve this your “Default Layout” must be “No Sidebar (Content Width)” which in under “Appearance => Customize => Theme Option => Layout Options => Default Layout”.
Or if you want to make a specific page/post to have full-width then you must add page id or post id in the above code. Please let me know what you exactly want to achieve? So that I can give you the code or settings. Thank you.
Regards,
SujeetDecember 5, 2024 at 7:39 am in reply to: Homepage/Frontpage Settings – Home Page shares settings with Blog page #338408sujeet
KeymasterHello @nmichal,
I’m glad to hear that it worked for you. If you like the theme and our support, then I have a quick request: Could you please leave a review?
https://wordpress.org/support/theme/scapeshot-modern/reviews/#new-post
Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.
Regards,
SujeetDecember 5, 2024 at 5:09 am in reply to: Homepage/Frontpage Settings – Home Page shares settings with Blog page #338405sujeet
KeymasterHello @nmichal,
I just checked the video that you have sent and seems everything is fine. I would like to suggest you to check under Appearance => Customizer => Theme Options => Homepage/Frontpage Options. Under Categories, have you select any category by any chance? There might be selected a category which has no any posts. So please check there. If that’s the case, then please select All Categories and publish the settings. It will start showing posts in the blog page.
Here is the screenshot:
Please let me know if this worked.
Regards,
Sujeet -
This reply was modified 1 year, 2 months ago by
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