Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #333516
    Harry Stok
    Participant

    I use the pro version of this theme, but my frontpage or login sceen is a miss at all.  see the screeshot after I wass logout. and this is happen in all the browsers.

    digitalvisuals.nl  

    • This topic was modified 1 month, 2 weeks ago by Harry Stok.
    #333518
    Harry Stok
    Participant

    I use Ultimate User system as login en divers extensies from it.
    But a ealier test  about plugins has no result. Or |I need rebuild the whole site on a standaard theme… what a shame.

    #333520
    sujeet
    Keymaster

    Hello Harry,

    Will you please disable all the plugins that you have activated so that I can check the issue in detail.

    And you can also check this link if it can be of any help.

    https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

    Regards,

    Sujeet

    #333521
    Sakin
    Keymaster

    Hello Harry,

    Looks like it’s “LiteSpeed Cache” plugin issue. After you upgrade the theme, you need to go to that Pugin settings and clear the cache.

    You can check this article on how to clear LiteSpeed Cache https://support.hostinger.com/en/articles/6973388-how-to-clear-the-litespeed-cache

    Regards,
    Sakin

    #333695
    Harry Stok
    Participant

    It looks that the theme serve the mobile template to desktop visitors. On the server I can’t see differents between de official theme data and that on the server. So I”am stuck at the moment.

    #333697
    Harry Stok
    Participant

    More info to this problem, the whole administration page is a miss to, text banners are changed to capital  what the heck is here going on. I had to set back 2 day backup for the whole site but nothing changed to normal sate.

    #333690
    Harry Stok
    Participant

    Yesterday at some time the whole frontpage was one chaos, on all the desktop browsers. strange thing was that this only for visitors home page problem is. The content after logi is normal and have no problems.
    I have it sofar back, but what I try the sidebar is gone , so you see all the witgets get under the main content.

    There wass a missing css what  I got on the screen,  I have set the theme back with ftp. but nothings changet. I he cleared all the caches.
    But see it yourself at https://digitalvisuals.nl
    I have a temperaty admin account if you wanted it.

    Sorry for the time.

    #333703
    Sakin
    Keymaster

    Hi Harry,

    Looks like you have a configuration issue with the LiteSpeed Cache plugin. Either you need to consult with them and configure the plugin or you need to clear the cache and reactive the plugin.

    Regards,
    Sakin

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.