[sujeet]

Hello @lankyman26,

I’m glad to hear that it worked for you. If you like the theme and our support, then I have a quick request: Could you please leave a review?

https://wordpress.org/support/theme/christmas-bell/reviews/#new-post

Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.

Thank you.

Regards,
Sujeet

[sujeet]

Hello @lankyman26,

Please try adding the following css code to Dashboard >> Appearance >> Customizer >> Additional CSS:

@media screen and (max-width: 640px) {
  .site-content {
     padding-left: 0;
     padding-right: 0;
  }
}

Let me know if this worked.

Thank you.

Regards,
Sujeet

[sujeet]

Hello Greg,

Did you receive my email sent on April 29? Please check and respond.

Thank you.

Regards,
Sujeet

[sujeet]

Greg, I will email you for this.

Regards,
Sujeet

[sujeet]

Hello,

As we already mentioned, there does not appear to be any issue on our side. Could you please check by disabling the plugins you are currently using?

First, disable all plugins and check your website. Then enable them one by one to identify if any plugin conflict is causing the issue.

Please let me know if this helps. Thank you.

Regards,
Sujeet

[sujeet]

Hello André,

Please try the following CSS code and see if it helps:

.entry-footer .entry-meta {
   display: none;
}

Thank you.

Regards,
Sujeet

[sujeet]

Hello André,

Sorry to say, but I couldn’t find any categories on your pages or posts. All the posts I see are displaying a “Coming Soon” message along with an email icon.

Could you please send a screenshot of the page or post and highlight where the category appears? This will help us understand the issue more clearly.

Thank you.

Regards,
Sujeet

[sujeet]

Let me know if you need any further help. Thank you.

Regards,
Sujeet

[sujeet]

Hello @zenkeran,

To display 3 columns instead of 2 in the Blog Grid layout, you will need to set the Blog/Archive Layout to No Sidebar Full Width. When the sidebar is enabled, the available content area becomes narrower, which is why the grid only shows two columns. Using the full-width layout provides enough space for three columns.

Please follow the steps below:

Got to Dashboard => Appearance => Customize => Theme Options => Layout Options => Blog/Archive Layout

After switching to the No Sidebar Full Width layout, the blog grid should automatically display 3 columns instead of 2.

You can also check the screenshot below for reference:

Please try this and let me know if it works for you. Thank you.

Regards,
Sujeet

[sujeet]

Hello @zenkeran,

Thanks for sharing the URL. However, I’m sorry to say that I couldn’t find any categories on that page.

Are you referring to hiding the posts highlighted in the screenshot below?

<br />

If that’s what you would like to hide, you can disable it from the Customizer. Please go to:

Dashboard => Appearance => Customize => Theme Options => Homepage/Frontpage Options => Display Recent Posts/Content on Homepage

Then simply disable this option.

Please let me know if this is what you were trying to do. Thank you!

Regards,
Sujeet

[sujeet]

Hello @donna,

Yes, you can use a fullscreen background image for the entire website, not just the homepage. However, by using the custom CSS below, you can hide the background image on all pages except the homepage.

Please refer to the screenshots below for guidance on where to add the background image.

To add the CSS code, please go to Dashboard → Appearance → Customize → Additional CSS, and add the following:

body:not(.home) {
   background-image: none !important;
}

Please let me know if this works for you. Thank you!

Regards,
Sujeet

[sujeet]

Hello @spiekosz,

Thank you for the update.

I’m glad to hear that you were able to find the cause and resolve the issue. Please feel free to reach out if you need any further assistance.

Thank you!

Regards,
Sujeet

[sujeet]

Hello @spiekosz,

Thank you for reporting the issue. However, we were unable to find the issue on our side.

Since the problem only occurs on variable products and the WordPress admin bar also disappears on those pages, it may be caused by a JavaScript error or a conflict with custom code.

As you have already deactivated the recently installed plugins, the next step would be to check for plugin conflicts more thoroughly. Please temporarily deactivate all plugins and then check the variable product page again. If the issue is resolved, reactivate the plugins one by one to identify which plugin is causing the conflict.

If the issue still persists even after disabling all plugins, please switch your site to a default WordPress themes and check the page again. This will help determine whether the issue is related to the theme.

Please let us know the results after these tests so we can assist you further.

Regards,
Sujeet

[sujeet]

Great thanks.

Regards,
Sujeet

[sujeet]

Hello Ron,

Would you please clarify whether you need the older version (3.7.2), the latest version, or any other specific version?
We are currently a bit confused about which version you are requesting.

Also, yes the one listed at the top is the latest available update.

Please let us know. Thank you!

Regards,
Sujeet

[sujeet]

Hello Ron,

If you have updated the theme to the latest version and need a backup of the older version (3.7.2), please check with your hosting provider to see if they have a backup available.

Also, if you are using a child theme, updating the parent theme will not remove your custom code.

If you need a fresh copy of different theme versions, you can download them from your Catch Themes account page: https://catchthemes.com/my-account/

However, please take a backup of the theme while updating to the latest version every time.

Please let me know if this helps or if you need further assistance.

Thank you!

Regards,
Sujeet

[sujeet]

Hello @donna:

We do have an option to set a background image for a site only. Additionally, there is no option to use a featured image as a background for content.

Thank you!

Regards,
Sujeet

[sujeet]

Hello @adminvlks-net,

You’re able to change all the menu colors under Appearance => Customize => Color Options and there you get Primary Menu Color Options, Secondary Menu Color Options, Header Right Menu Color Options and Footer Menu Color Options at the bottom of the list. Please check the screenshots for your reference.

Let me know if you still have problem changing the menu color.

Thank you!

Regards,
Sujeet

[sujeet]

Hello Martin,

Yes, you have done it correctly. If it works well for you, you can follow the same steps for the other pages as well.

Thank you!

Regards,
Sujeet

[sujeet]

Hello Martin,

Please give it a try, and let me know if you get stuck or need any help.

Thank you!

Regards,
Sujeet

[Author]

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