[sujeet]

Hello Robert,

Can you please share your website URL, so that I can check the space between title and content?

And regarding the License Key, we will check and get back to you shortly.

Kind Regards,
Sujeet

[sujeet]

Hello Robert,

Glad to hear that it worked for you. If you like the theme and our support then I have a quick request. Could you please leave a review?

https://wordpress.org/support/theme/clean-journal/reviews/#new-post

Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.

Kind Regards,
Sujeet

[sujeet]

Hello @soulmister,

Yes I understand the situation. We have already sent a theme update. You can now check and update the theme.

Please let me know if the dimension tab is enabled now.

Kind Regards,
Sujeet

[sujeet]

Hello @heinelg,

Glad to know that you noticed it. And don’t be sorry Heinelg, we are always happy to help you. Thank you.

Kind Regards,
Sujeet

[sujeet]

Hello @heinelg,

Actually I didn’t get your point as I can see ‘Add an excerpt’ and featured image option at the top of the sidebar. You can just click on ‘Add an excerpt’ link and add text.

You can click the screenshot to enlarge it.

Please let me know what you exactly wanted to do. I got confused as I can see the option there in the sidebar.

Kind Regards,
Sujeet

[sujeet]

Hello @heinelg,

We’ve checked and clearly found an excerpt option in the sidebar of editor.
The screenshot has been attached for you reference.

I hope the option should be there in your sidebar and there is nothing issue with the latest version of wordpress and yes the featured image option is now at the top of the sidebar with latest wordpress udpate.

Can you please send us the an screenshot of the editor and sidebar?

Kind Regards,
Sujeet

[sujeet]

Hello @soulmister,

Sorry for the inconvenience caused.

We have now added the support for dimensions tab for blocks. You will get a theme update. Please have patience. Thank you.

Kind Regards,
Sujeet

[sujeet]

Hello @rockmusicraider,

I am so sorry to let you know that there is no specific fonts folder in this theme, but instead it is coded inside the theme. So you are able to change fonts for your websites. For changing fonts you can go to “Appearance => Customize => Theme Options => Font Family Options”.

And for your kind information, yes the theme is safe to use even there is no update for a while. And one more thing, we are in the process of converting all the classic customizer themes to new Blocks Themes. So hopefully you will able to use blocked based themes soon. Thank you.

Kind Regards,
Sujeet

[sujeet]

Hello @bigoslesli,

You will get an update regarding the social icon update. Please update the theme once you get an update.

Please let me know if the theme update updated the icon. Thank you.

Kind Regards,
Sujeet

[sujeet]

Hello @pixelfaenger,

Please check your email. Thank you.

Kind Regards,
Sujeet

[sujeet]

Hello @pixelfaenger,

Sure, we will contact you shortly.

Kind Regards,
Sujeet

[sujeet]

Hello Heiko,

Glad to know that it worked for you.

Kind Regards,
Sujeet

[sujeet]

Hello @jmsgrazulex-be,

For footer, you can add multiple blocks to show under footer areas. For that:

Please go to Appearance => Widgets => Footer Area 1, Footer Area 2, Footer Area 3, Footer Area 4.

Or

Go to Appearance => Customizer => Widgets => Footer Area 1, Footer Area 2, Footer Area 3, Footer Area 4.

Just add blocks in the footer areas and publish. You will see them in your website footer.

And regarding Sidebar,
We have tested it in our side and are fine here. As you can see in screenshot, the filters are there.

This may be the feature of woo-commerce. The filters may be disabled in some pages where it is not needed. And also please try adding multiple products having different options for colors and sizes.

Hope this helped you. Thank you.

Kind Regards,
Sujeet

[sujeet]

Hello @pixelfaenger,

Can you please share your website URL, so that we can check it and try solving the issues?

Kind Regards,
Sujeet

[sujeet]

Hello @pixelfaenger,

Please go to Appearance => Editor => Front Page => Choose Title in Header Media => Go to settings in Right side => Under typography you will see Font option => Choose the font you want.

We’ve sent you an screenshot as well for better understanding in the process.

Please kindly let us know if this worked. Thank you.

Kind Regards,
Sujeet

[sujeet]

Hello @theartbeacon,

Have you used any plugin or script in the theme? Please try to check disabling all the external plugins and scripts.

We have checked in our end and found everything fine. Please check and let us know. Thank you.

You can also check the link below for some help.

https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

Kind Regards,
Sujeet

[sujeet]

Hello Nicos,

We will let you know and update you on this. Please have patience. Thank you.

Kind Regards,
Sujeet

[sujeet]

Hello Nicos,

I am sorry to let you know that the theme has no such feature of hiding and showing sub-menus by request for mobile.

Kind Regards,
Sujeet

[sujeet]

Hello Nicos,

The CSS code only hide sub-menus in mobile which you preferred to do.
Do you want anything different? Please let me know.

Kind Regards,
Sujeet

[sujeet]

Hello @anon-user,

Please kindly try adding the following css code to Appearance => Editor => Frontpage => Additional CSS. I’ve attached an screenshot as well. Please check.

.wp-block-navigation__responsive-container .wp-block-navigation-link a,
.wp-block-navigation .wp-block-navigation-item__content,
.wp-block-navigation .wp-block-navigation-item__content.wp-block-navigation-item__content {
   color: red !important;
}

.wp-block-navigation__responsive-container .wp-block-navigation-link a:hover,
.wp-block-navigation .wp-block-navigation-item__content:hover,
.wp-block-navigation .wp-block-navigation-item__content.wp-block-navigation-item__content:hover {
   color: green !important;
}

You can change the colors red and green as you preferred.

If this didn’t work, then please kindly share your website URL, so that we can give you an exact code. Thank you.

Kind Regards,
Sujeet

[Author]

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