Forum Replies Created

Viewing 20 posts - 201 through 220 (of 1,154 total)
  • Author
    Posts
  • in reply to: Slider Image Showing Black Line on IE #177844
    sapana
    Participant

    @edgewithandy: I checked your site in IE browser it is showing fine in my end, it isn’t showing any black line at the bottom of the image ,Can you please send me screenshot how it is showing in your end.

    Kind Regards,
    Sapana

    sapana
    Participant

    @lens-flair: Please post in your site url so that I can look into that issue.

    Kind Regards,
    Sapana

    in reply to: drop down sub menu getting cut off of screen #177841
    sapana
    Participant

    @sricci: Please post in your site url so that I can look into that issue.

    Kind Regards,
    Sapana

    in reply to: Slider Image Showing Black Line on IE #177724
    sapana
    Participant

    @edgewithandy: I just visited your website and noticed that there is only header image not the slider image, can you please enable the slider section so that I can look into that issue.

    Kind Regards,
    Sapana

    in reply to: mobile phone off centred #177658
    sapana
    Participant

    @hoddbarnesdickins: Go to=> Appearance=> Customize=>Additional CSS=> add the following css code

    .home .entry-summary p{
    display:none;
    }

    let me know if this works out!
    -Regarding that scrolling issue, I will look into that issue and get back to you soon.

    Kind Regards,
    Sapana

    in reply to: Change font #177646
    sapana
    Participant

    @neapltimes: To load the custom font in your theme you need to upload the font files to your server then you have to add the font face to your CSS and you can use the font through your CSS. If you are comfortable with all this steps then I can guide you step wise if not then I suggest you to hire a customizer to get it done

    Kind Regards,
    Sapana

    in reply to: Featured Content Image #177644
    sapana
    Participant

    @imajons: I checked your site you are still using the different image size for different feature images in feature content section, I have attached the screenshots hope this will make you clear. You are using one image of landscape form while other is not also images are of different size.I strongly recommend you to use the featured images of same size if not then use images of same aspect ration, so that they will appear proportionally.

    Kind Regards,
    Sapana

    in reply to: YouTube block doesn't show YouTube (Catch Box 4.8.2) #177642
    sapana
    Participant

    @naoko-kaku: I checked your site it is showing fine in my end, I have attached the screenshot please take a look. Let me know if this what you are looking for!!

    Kind Regards,
    Sapana

    in reply to: Header Media #177513
    sapana
    Participant

    @fireflywebs: You can remove that previous code, please try adding this code. let me know if this works fine!!
    Go to=> Appearance=> Customize=> Additional CSS=> add the following css code

    .home .entry-header h1 {
        display: none;
    }

    Kind Regards,
    Sapana

    in reply to: Header Media #177510
    sapana
    Participant

    @fireflywebs: Go to=> Appearance=> Customize=> Additional CSS=> add the following css code

    .home .entry-header {
        display: none;
    }

    let me know if this works out!

    Kind Regards,
    Sapana

    in reply to: Featured Content Image #177477
    sapana
    Participant

    @imajons: Images in the featured content are cropped in same size, but make sure that you use the images of the same aspect ratio, if you use images of the different aspect ratio then images will not display proportionally. let me know if you have any other queries regarding theme.

    Kind Regards,
    Sapana

    in reply to: Header Media #177475
    sapana
    Participant

    @fireflywebs: Please post in your site url so that I can look into that issue and provide you with necessary css code.

    Kind Regards,
    Sapana

    in reply to: Image sizes #177363
    sapana
    Participant

    @malevolentia: Please post in your site Url, let me know in which page and post you want that image size? We can do it manually.

    Kind Regards,
    Sapana

    in reply to: Header Featured Image Options #177358
    sapana
    Participant

    @jcastell:This may be due to plugin conflict.Deactivate all the plugin and recheck your event page again. Please follow this instruction. Let me know if this trick helps you out!!

    Kind Regards,
    Sapana

    in reply to: Header Image not responsive #177260
    sapana
    Participant

    @linki:Hello, linki,I hope I was able to resolve your issue. Would you mind taking a few minutes to write a review for me please?https://wordpress.org/support/theme/izabel/reviews/#new-post I’d really love to know what you think of my support. Your feedback is deeply valued as it will help potential clients read about your experience and also help me improve.Thank you so much for your help!

    Kind Regards,
    Sapana

    in reply to: Header Image not responsive #177256
    sapana
    Participant

    @linki:Actually header image in background and background-size is cover so the header image is little bit scale up in mobile and tablet version ,otherwise it is fully responsive.If you want to display whole header image you can use the following css code but header size will be decrease.
    Go to=> Appearance=> Customize=> Additional CSS=> add the following css code

    @media screen and (max-width: 1024px) {
        
    .custom-header::before {
     background-size:contain !important;
      }
    }
    
    @media screen and (max-width: 750px) {
     
    .custom-header::before {
    background-size: contain !important;
     }
    }

    let me know if this helps you out!

    Kind Regards,
    Sapana

    in reply to: Header Image not responsive #177242
    sapana
    Participant

    @linki: Please post in your site url so that I can look into that issue.

    Kind Regards,
    Sapana

    in reply to: Header Featured Image Options #177228
    sapana
    Participant

    @jcastell: Can you please send me some screenshots of event page how it is showing in your end.

    Kind Regards,
    Sapana

    in reply to: Header Featured Image Options #177224
    sapana
    Participant

    @jcastell: It is difficult to locate your issue without seeing your customization setting can you please provide me your admin access if thats okay? I will shortly contact you by mail.

    Kind Regards,
    Sapana

    in reply to: Image sizes #177223
    sapana
    Participant

    @malevolentia: You have added a custom photo size in function.php but you need to make other changes in files where featured image is called to show up as an options, which is quit difficult and can occur design issue also so I suggest you to hire a customizer to get it done.

    Kind Regards,
    Sapana

Viewing 20 posts - 201 through 220 (of 1,154 total)