Forum Replies Created

Viewing 20 posts - 81 through 100 (of 14,493 total)
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  • in reply to: Purchased Plugin just Disappeared #338338
    Sakin
    Keymaster

    @quantumkat: Did you check your account at https://catchthemes.com/my-account/ with your username QuantumKat, it should show Rhythmic Pro theme and FSE Pro Plugin.

    Can you check now, as our system shows that. If not then I will contact your via email to check it.

    Regards,
    Sakin

    in reply to: Critical Failure on Update #338265
    Sakin
    Keymaster

    Hi Jasen,

    This is an old thread. So, we have sent you an email.

    Regards,
    Sakin

    in reply to: License key #338121
    Sakin
    Keymaster

    Hi Francesco,

    To move the license key from one site to another, please follow the instructions as below:

    1. First, log in to My Account page: Once you are on the My Account page, click on “View Licenses” and you will see your license details.
    2. Click on “Manage Sites” and you will see the site URL, then click on “Deactivate Site” to remove the license key from the current site
    3. Now, you can log in to your other site and active the license key

    For more, please check FAQ page.

    Regards,
    Sakin

    in reply to: BBPress Search #338007
    Sakin
    Keymaster

    @bobgarretthomenetworks-co-uk: Glad that you got the solution. Just a suggestion, to add files or code inside the theme folder you need to build a child theme and add it. You can check this blog post for adding child theme https://catchthemes.com/blog/create-child-theme-wordpress/

    in reply to: Sidebar went downstairs after content #337969
    Sakin
    Keymaster

    @Tatyana1981: I just checked your website and the sidebar is working fine. It’s showing the left sidebar.

    in reply to: How to delete white date box on blog posts? #337858
    Sakin
    Keymaster

    Hi Helen,

    I’m glad to hear that it worked for you. If you like the theme and our support, then I have a quick request: Could you please leave a review? https://wordpress.org/support/theme/zubin-photography/reviews/#new-post. Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.

    Regards,
    Sakin

    in reply to: BizBoost Pro License – Multiple URL Support #337847
    Sakin
    Keymaster

    Dear Scott,

    One license key is supported only on one site.

    Regards,
    Sakin

    in reply to: How to delete white date box on blog posts? #337846
    Sakin
    Keymaster

    Hi Helen,

    You got that after you removed the date. To hide the date, you can add the following CSS in “Appearance => Customize => Additional CSS”, which will also hide that white box.

    .archive-posts-wrapper .posted-on { display: none; }

    Regards,
    Sakin

    in reply to: Change the size of the field #337810
    Sakin
    Keymaster

    You can adjust the margin top and bottom on the following CSS and add it in “Appearance => Customize => Additional CSS”

    @media screen and (min-width: 75em) {
      .header-center-layout .site-branding {
        margin-top: 30px;
        margin-bottom: 30px;
      }
    }
    in reply to: landscape on mobile #337788
    Sakin
    Keymaster

    Hi Hans,

    There is no CSS like that to make the mobile phone always on landscape.

    Regards,
    Sakin

    in reply to: Change the size of the field #337787
    Sakin
    Keymaster

    Hi Kent,

    I see that you have defined a max-width of 250px for the logo, you can change that in “Appearance => Customize => Additional CSS” as below:

    /* To change the size of logo */
    .custom-logo {
        max-width: 250px !important;
    }
    
    in reply to: landscape on mobile #337781
    Sakin
    Keymaster

    Hello Hans,

    Sorry, I don’t get what you mean. Can you explain in reference to your site URL?

    Regards,
    Sakin

    in reply to: File Status: Pending #337780
    Sakin
    Keymaster

    @replikat: I just checked with the sales team and your transaction has been completed.

    in reply to: Catch FSE Pro Plugin Block Recovery error #337760
    Sakin
    Keymaster

    @jamesp1039: Sometimes it’s due to block changes as per the version. So, you can click on “Attempt Block Recovery” and it should work fine.

    To share the screenshot, you can upload the screenshot on your website or any web storage and paste the URL here.

    in reply to: Change the size of the field #337759
    Sakin
    Keymaster

    Hi Kent,

    It’s strange why it’s showing the Header Section when you have enabled it only on the Homepage. You can add the following CSS in “Appernace => Customize => Additional CSS”:

    .header-media { display: none; }
    .home .header-media { display: block; }

    Regards,
    Sakin

    in reply to: Change the size of the field #337753
    Sakin
    Keymaster

    Hi Kent,

    That grey bar is from the Header Media. Looks like you have removed the Header Media image. Can you check your settings at “Appearance => Customize => Header Media”. If you want video only on first page then you need to choose “Homepage / Frontpage” on the “Enable on” option.

    Regards,
    Sakin

    in reply to: Food itens configurations #337751
    Sakin
    Keymaster

    Hi Fabiano,

    Can you post your site URL so I can check for issues?

    Regards,
    Sakin

    in reply to: Sidebar – not allowed to edit #337748
    Sakin
    Keymaster

    Hi Michelle,

    Can you share your site URL? I will check it and let you know it. You can only change these from Custom CSS.

    Regards,
    Sakin

    in reply to: PHP version #337747
    Sakin
    Keymaster

    Hi @saintpid: Yes, we need an error log as there is no issue on our server. I will contact you via email.

    in reply to: PHP version #337730
    Sakin
    Keymaster

    Hi @saintpid: I check the My Music Band theme in PHP versions 8 and 8.3.11. It’s working fine. Maybe you have issue with the plugins. Can you deactivate the plugin and check it? Do you have error log?

Viewing 20 posts - 81 through 100 (of 14,493 total)