Forum Replies Created
May 16, 2016 at 11:32 pm in reply to: Updated to 3.6 and Site Crashed and Plugins Causing Errors #91770
Yes, I am. So I bought you a coffee and am communicating via support ticket with your team.May 14, 2016 at 11:27 pm in reply to: Updated to 3.6 and Site Crashed and Plugins Causing Errors #91702
I spoke with hosting company support and I believe (at least according to them) they figured it out.
The site was not actually connecting. So, when the update to 3.6 was happening it was consuming memory while waiting for it to connect. He reinstalled the core files and that took care of the memory issue and there seems to be no errors at the moment. I’ll update on here if something changes.May 14, 2016 at 10:16 pm in reply to: Updated to 3.6 and Site Crashed and Plugins Causing Errors #91699
Thanks, Pratik. I’ll get in touch with support on my hosting company and see if this fixes the problem. I’ll let you know here as soon as I hear back.May 13, 2016 at 5:33 pm in reply to: Updated to 3.6 and Site Crashed and Plugins Causing Errors #91643
While 3.6 was uploading I received a “server connection lost” or something like that. That is when most of the problems started. I couldn’t get in to back end so I disabled the theme and uploaded a different one. Once I was in, I redownloaded 3.6 and it uploaded fine. However, I received these errors.
Can I send you the error log in private message?January 31, 2016 at 3:41 am in reply to: URGENT: After Reactivating Original Theme After Child Theme — LOST WORK #84180
Also, my widget customizations — such as putting sitemap in footer — have all changed, been deleted or moved around.
This is going to be hell to fix. What went wrong? All the changes were previously made to the original theme in the customizer. It appears that nothing saved when I deactivated the theme.
Ok. Once I create the child page I will check back on here to give you an update. Thanks again.
Thanks for your quick reply Mahesh.
Can I just enter the code in the Customizer –> Custom CSS?
Yes, thanks so much for following up. Resolved.June 13, 2015 at 11:10 am in reply to: Widgets Disappear and Reappear | Footer Editor "Site-Link" Not Working #59473
Thanks for clarifying, Sakin.
solvedJune 12, 2015 at 11:41 pm in reply to: Widgets Disappear and Reappear | Footer Editor "Site-Link" Not Working #59442
I fixed the site-link shortcode by adding a Title for my blog in Settings –> General.
STILL NEED HELP:
I was able to make the Primary Sidebar appear by deleting the info I had under Secondary Sidebar and putting it under Primary Sidebar in Appearance –> Widgets.
However, the Optional Page Sidebar does not appear in Appearance –> Customize –> Widgets when looking at the home page. However, if I click on any “page,” such as an item in the Menu Bar, the Optional Page Sidebar appears. It only appears when looking at a “page.”
The same thing happens with the Optional Post Sidebar. It only appears when I click on a post, and does not appear when looking at the homepage in the Customizer.
Is this supposed to happen? I ask because, as detailed above, on my other sight every Option appears, regardless of which part of the site you are looking at in the customizer.