Viewing 20 posts - 1 through 20 (of 36 total)
  • Author
    Posts
  • #86020
    uoft
    Participant

    We have a website http://www.chem.utoronto.ca/wp/wilsonlab/

    The mobile menu is not working when I click on it nothing happen. The main >990px menu is fine. Please help?

    #86066
    Mahesh
    Participant

    Hi @uoft,

    I checked your site and both the mobile menu and desktop menu is working fine. Didn’t find any issue. Let me know if any problem.

    Regards,
    Mahesh

    #86129
    uoft
    Participant

    Thanks for checking it out. I deactivate each plugin and found out the Nivo slider was conflicting the menu. I deleted this plugin and it works!

    #86161
    Mahesh
    Participant

    Hi @uoft,

    Glad to know your issue has been fixed.
    Have a nice day!

    Regards,
    Mahesh

    #86531
    yurisa2
    Participant

    Hi, I’m having the same issue on http://www.sa2.com.br/vickysr
    But I have only 3 plugins (Jetpack, Akismet, Yoast SEO). and de-activated it all and my menu didn’t show…

    Any idea?

    #86556
    Mahesh
    Participant

    Hi @yurisa2,

    Seems you have customized the theme and changed the core files which may have caused the problem. It is recommended that you use child theme for customization, you can find more details on creating child theme HERE. I suggest you to install the fresh copy of the theme and check if the problem persists.

    Regards,
    Mahesh

    #90410
    robertl
    Participant

    Did a random test of visiting my site tuanzbuild.tuanz.org.nz on both my iPpone 5 and 5s and iPad mini. iPhone 5 and 5s mobile menu does not work when viewing in portrait, but in landscape works fine for some reason. Have cleared cache and browsing data, issue still persists.

    Mobile menu on iPad mini works fine on both orientations.

    1 mutual problem with my FB app widget and the Twitter follow button is that it moves it self to the left a bit on the home page as you can see here: https://www.dropbox.com/s/fsql4bcxytet0x5/Photo%20Apr%2025%2C%2011%2004%2039%20PM.png?dl=0 (this is only on landscape orientation on both my iPhones 5 and 5s and my iPad mini)

    Any suggested css code that could help this?

    Thanks,
    Rob

    #90428
    Mahesh
    Participant

    @robertl: Mobile menu does not work when viewing in portrait: This is because of the mailchimp-top-bar. The z-index of the mailchimp-top-bar is set to higher value which puts the menu button behind and makes it un-clickable.
    This is the themes default design. In devices with width less than 991px, both sidebar and main container width is set to 100% that is why it is occurring.

    Regards,
    Mahesh

    #90431
    robertl
    Participant

    You’re a genius! Thanks so much Mahesh.

    I’m not sure if this issue is related or not but on my iPad, everything displays fine with the featured slider and partial description in each slide. But on my iPhone 5, it doesn’t show the description (highlighted in the red here): http://prntscr.com/awxj2h

    Do you know if this is related or could there be a CSS fix for it?

    Thanks,
    Rob

    #90472
    Mahesh
    Participant

    @robertl: It is because in mobile devices, the description is hidden and only post’s title are shown. But in one of the post in the slider, you have empty title so there was nothing to display. But on the other one, you can see the title 2020 Vision.

    Regards,
    Mahesh

    #102266
    Jimmy
    Participant

    What the issue if menu is not working on Mobile? For example – http://www.plumberlosgatos.com/

    #102299
    Mahesh
    Participant

    @jimmy: Which theme are you using? This forum is only for themes and plugins by Catch Themes.

    Regards,
    Mahesh

    #102301
    Jimmy
    Participant

    We have used ‘themeforest blue collar handyman’ theme. Please let us know if you can help on this issue.

    #102347
    Mahesh
    Participant

    @jimmy: Please contact the “themeforest blue collar handyman”‘s theme support. We provide support for Catch Themes’s themes and plugins only.
    Hope you understand.

    Regards,
    Mahesh

    #117507
    aleksa992
    Participant

    Hello I found this website and I hope so you guys can help me, my website is http://www.ukikomerc.com and my ,,open menu,, is not working in mobile view I try to deactivate plugins but still not working PLEASE HELP.

    #117542
    Mahesh
    Participant

    @aleksa992: This is support forum for Catch Themes only, we only provide support for themes and plugins by Catch Themes. Please contact your theme support.

    Regards,
    Mahesh

    #121867
    websbro
    Participant

    I have a kind of same problem , my website menu links are not clicking on small screens.
    will you please help me in resolving this.
    websbro.com

    #121918
    Mahesh
    Participant

    @websbro: This is support forum for Catch Themes only, we only provide support for themes and plugins by Catch Themes. Please contact your theme support.

    Regards,
    Mahesh

    #126930
    jessi22
    Participant

    Struggling major with this same issue. My website is http://www.crystalclearremedies.com

    Help!

    #126966
    Mahesh
    Participant

    @jessi22: This is support forum for Catch Themes only, we only provide support for themes and plugins by Catch Themes. Please contact your theme support.

    Regards,
    Mahesh

Viewing 20 posts - 1 through 20 (of 36 total)
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