[Jacqueline Peterson]

There doesn’t seem to be any information about what version the PHP should be for this theme. We’re having a lot of problems with getting the updated version settled with the host and this would be very helpful to know. Thanks

[sujeet]

Hello @jackieb,

Thank you for reaching out.

Please note that the theme has already been updated and is fully compatible with the latest versions of WordPress and PHP.

Could you please try disabling your plugins one by one and check if the issue persists? It is possible that a plugin conflict is causing the problem.

You may also find the following guide helpful for identifying plugin conflicts:

https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

If a specific plugin is causing the issue, you may need to temporarily deactivate it or contact the plugin author for an update or compatibility fix.

If the issue still persists, please share your website URL along with the exact error message or screenshots so we can investigate it further.

Thank you.

Regards,
Sujeet

[Jacqueline Peterson]

Please just tell me what the correct PHP version is at this time.

The host put it back to 8.2 even though it was running on a much newer version before. We will be making multiple changes to the plugins and having the PHP set straight first would be simpler.

Thank you

[sujeet]

Hello @jackieb,

The theme is compatible with PHP 8.2, 8.3 and above, and this is a stable and recommended version for WordPress websites at this time. If your website was previously running on a newer PHP version without issues, please let us know the exact PHP version.

As you have mentioned issues are there in the Plugins. So, it’s not an issue with the Clean Journal Pro theme. Please check with your host which plugin has issue and then you need to check with that plugin author.

If you are facing any specific issue with out theme after changing the PHP version, please share the exact error message, screenshots, or your website URL so we can check further.

Thank you.

Regards,
Sujeet

[Author]

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