This topic contains 6 replies, has 2 voices, and was last updated by  tikaram 3 weeks, 4 days ago.

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  • #126063

    IONadmin
    Participant

    When I updated my site from High Responsive Free to High Responsive Pro, I started getting an error message. My webhost company found that the theme was now requiring PHP 5.3. This is an old end of life version of PHP, so it poses a security risk and also disables plug-ins that I have been using.

    Why does the Pro version cause this problem when the free version did not.

    • This topic was modified 1 month ago by  IONadmin.
    #126078

    tikaram
    Participant

    @ionadmin : Can you please explain in detail about the error message that you got after updating. You can use High Responsive Pro with latest version of PHP.

    Regards,
    Tikaram

    #126087

    IONadmin
    Participant

    After upgrading to Pro, the error message at the top of my screen read

    Warning: Creating default object from empty value in /home/daisypet/staging2/wp-content/themes/highresponsivepro/inc/customizer/featured-content.php on line 36

    I requested assistance from my webhost, and their analysis led to the rollback of PHP version in this WordPress staged site.

    #126159

    tikaram
    Participant

    @ionadmin : I will contact you shortly by email.

    Regards,
    Tikaram

    #126234

    IONadmin
    Participant

    Still waiting for some more information.
    Please email [email protected], my CTO, with information on PHP version requirements.

    Thank you

    #126375

    IONadmin
    Participant

    Tikaram, while my site is functioning and I am able to edit pages, I do still get this error message at the tome of the home page when I am in my WP interface:

    Warning: Creating default object from empty value in /home/daisypet/staging/2/wp-content/themes/highresponsivepro/inc/customizer/featured-content.php on line 36

    Again, this does not seem to be creating any problem, but when I brought this error to my webhost company, they kicked back the PHP version to an older version.

    I am now at PHP 7 and working fine. Just unsure why this error appears.

    #126416

    tikaram
    Participant

    @ionadmin : I already emailed your CTO regarding the issue and I have informed about the PHP version. Can you please contact you CTO and tell your CTO to email me with the login details of the site. I will be unable to figure out until I have access to your WordPress Dashboard as this issue has not been seen on other sites.

    Regards,
    Tikaram

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