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Viewing 7 posts - 1 through 7 (of 7 total)
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  • November 14, 2017 at 7:34 pm #126063
    IONadmin
    Participant

    When I updated my site from High Responsive Free to High Responsive Pro, I started getting an error message. My webhost company found that the theme was now requiring PHP 5.3. This is an old end of life version of PHP, so it poses a security risk and also disables plug-ins that I have been using.

    Why does the Pro version cause this problem when the free version did not.

    November 15, 2017 at 4:00 am #126078
    tikaram
    Participant

    @ionadmin : Can you please explain in detail about the error message that you got after updating. You can use High Responsive Pro with latest version of PHP.

    Regards,
    Tikaram

    November 15, 2017 at 9:02 am #126087
    IONadmin
    Participant

    After upgrading to Pro, the error message at the top of my screen read

    Warning: Creating default object from empty value in /home/daisypet/staging2/wp-content/themes/highresponsivepro/inc/customizer/featured-content.php on line 36

    I requested assistance from my webhost, and their analysis led to the rollback of PHP version in this WordPress staged site.

    November 16, 2017 at 6:02 am #126159
    tikaram
    Participant

    @ionadmin : I will contact you shortly by email.

    Regards,
    Tikaram

    November 16, 2017 at 7:35 pm #126234
    IONadmin
    Participant

    Still waiting for some more information.
    Please email [email protected], my CTO, with information on PHP version requirements.

    Thank you

    November 19, 2017 at 5:09 pm #126375
    IONadmin
    Participant

    Tikaram, while my site is functioning and I am able to edit pages, I do still get this error message at the tome of the home page when I am in my WP interface:

    Warning: Creating default object from empty value in /home/daisypet/staging/2/wp-content/themes/highresponsivepro/inc/customizer/featured-content.php on line 36

    Again, this does not seem to be creating any problem, but when I brought this error to my webhost company, they kicked back the PHP version to an older version.

    I am now at PHP 7 and working fine. Just unsure why this error appears.

    November 20, 2017 at 6:15 am #126416
    tikaram
    Participant

    @ionadmin : I already emailed your CTO regarding the issue and I have informed about the PHP version. Can you please contact you CTO and tell your CTO to email me with the login details of the site. I will be unable to figure out until I have access to your WordPress Dashboard as this issue has not been seen on other sites.

    Regards,
    Tikaram

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