Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • #260482
    Becky Robson
    Participant

    I really feel like I’m missing something but when I open my website through my Instagram profile link the entire format is ruined. The content boxes are all misaligned, text runs off the page and you can’t even scroll across to read it.

    As it works fine in mobile I can’t understand why it doesn’t work through instagram.

    If this is really the case, the theme is completely unusable.

    PLEASE help.

    #260518
    tikaram
    Keymaster

    @beckyrose : Can you please post in your site URL?

    Regards,
    Tikaram

    #260523
    Becky Robson
    Participant

    becky-rose.co.uk

    #260531
    Becky Robson
    Participant

    Is there an update please?? This is holding up a launch.

    #260556
    tikaram
    Keymaster

    @beckyrose : I checked your site on both the mobile device and laptop. The issue is same on both the devices. The text is overlapping on the mobile and laptop both. Please try deactivating all the plugins for testing purpose and enable every plugin one by one. Please follow the following link to know more about plugin conflict with our themes.

    Regards,
    Tikaram

    #260559
    Becky Robson
    Participant

    I have deactivated all plugins, issue remains.

    #260561
    Becky Robson
    Participant

    I have also tried uninstalling the theme, and reinstalling but it remains.

    #260572
    tikaram
    Keymaster

    @beckyrose : I checked your site and it looks like the issue has been fixed.

    Regards,
    Tikaram

    #260585
    Becky Robson
    Participant

    No it hasn’t, I’ve had to change to a completely different (free!) theme. I paid for Vogue so how do I get it to work?? It’s not fixable and like I said it’s held up a launch.

    #260588
    Becky Robson
    Participant

    I have reverted to Vogue Pro so you can see it is still not fixed. This is just totally ridiculous and unacceptable.

    #260603
    tikaram
    Keymaster

    @beckyrose :I will contact you shortly by email.

    Regards,
    Tikaram

Viewing 11 posts - 1 through 11 (of 11 total)
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