- This topic has 10 replies, 2 voices, and was last updated 4 years ago by tikaram.
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AuthorPosts
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September 26, 2020 at 11:16 am #260482Becky RobsonParticipant
I really feel like I’m missing something but when I open my website through my Instagram profile link the entire format is ruined. The content boxes are all misaligned, text runs off the page and you can’t even scroll across to read it.
As it works fine in mobile I can’t understand why it doesn’t work through instagram.
If this is really the case, the theme is completely unusable.
PLEASE help.
September 27, 2020 at 12:40 am #260518tikaramParticipant@beckyrose : Can you please post in your site URL?
Regards,
TikaramSeptember 27, 2020 at 2:21 am #260523Becky RobsonParticipantbecky-rose.co.uk
September 27, 2020 at 6:01 am #260531Becky RobsonParticipantIs there an update please?? This is holding up a launch.
September 27, 2020 at 9:41 am #260556tikaramParticipant@beckyrose : I checked your site on both the mobile device and laptop. The issue is same on both the devices. The text is overlapping on the mobile and laptop both. Please try deactivating all the plugins for testing purpose and enable every plugin one by one. Please follow the following link to know more about plugin conflict with our themes.
Regards,
TikaramSeptember 27, 2020 at 10:26 am #260559Becky RobsonParticipantI have deactivated all plugins, issue remains.
September 27, 2020 at 10:38 am #260561Becky RobsonParticipantI have also tried uninstalling the theme, and reinstalling but it remains.
September 27, 2020 at 11:46 am #260572tikaramParticipant@beckyrose : I checked your site and it looks like the issue has been fixed.
Regards,
TikaramSeptember 27, 2020 at 1:41 pm #260585Becky RobsonParticipantNo it hasn’t, I’ve had to change to a completely different (free!) theme. I paid for Vogue so how do I get it to work?? It’s not fixable and like I said it’s held up a launch.
September 27, 2020 at 1:45 pm #260588Becky RobsonParticipantI have reverted to Vogue Pro so you can see it is still not fixed. This is just totally ridiculous and unacceptable.
September 27, 2020 at 10:06 pm #260603tikaramParticipant@beckyrose :I will contact you shortly by email.
Regards,
Tikaram -
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- The topic ‘Not compatible when linked through Instagram?’ is closed to new replies.