Viewing 7 posts - 1 through 7 (of 7 total)
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  • #178612
    jamesmwhite70
    Participant

    http://awkwards.net
    WordPress 5.2.2
    Shutter Up Pro 1.0.1
    Elementor 2.6.7

    I tried free Shutter Up today and loved it so I bought the Pro theme. However, when I activated Pro, all of a sudden the most recent post started appearing above my regular recent posts. It is also malformed–styles are not rendering properly and I don’t this at the top of my news feed. I only want the most recent blog posts and nothing featured.

    • Here is the Free version
      Shutter Up Free Version
    • Here is the pro version
      Shutter Up Pro Version
    • – notice repeated most recent post at the top with poorly formatted bullets as well as the geo coordinates of the photo (???!)

    • Notice also that in the Customize view, the extra post is not shown.
      Customize view

    How can I remove this repeated post? Thank you in advance for help.

    #178628
    sapana
    Participant

    @jamesmwhite70: I just visited your site and notice that top with poorly formatted bullets as well as the geo coordinates of the photo is appearing because of adding the elementor section. So please try to deactivate that plugin and recheck your site again.

    Let me know how everything works out!

    Kind Regards,
    Sapana

    #178639
    jamesmwhite70
    Participant

    Thank you, @sapana. I noticed the Elementor section as well, but it works fine with the free version of Shutter Up. So when I switch to free with Elementor activated, the problem does not occur. What is different about the Pro version that might cause this?

    Also, everything looks fine in the preview while customizing the Shutter Up Pro Theme, so what could be making the unwanted post appear?

    I just deactivated Elementor and created a new post. Something is still “off” that makes me suspect a bug with Shutter Up because now it says “From the Blog” above the recent posts feed. This also does not appear in the Free version, and this is with Elementor turned off.

    See below. Also note, this is with default home page.
    Shutter Up Free vs Pro - No Elementor

    #178762
    sapana
    Participant

    @jamesmwhite70: I will look into that issue and get back to you soon.

    Kind Regards,
    Sapana

    #178770
    sapana
    Participant

    @jamesmwhite70: Can you please provide me your admin access if that okay? I want to look into the issue caused by elementor plugin, and please activate elementor plugin too. I will shortly contact you by mail.

    Kind Regards,
    Sapana

    #178879
    jamesmwhite70
    Participant

    @sapana, thank you for fixing my site! I hope what you found can be helpful to other Shutter Up users.

    #178910
    sapana
    Participant

    @jamesmwhite70:Hello, james,
    I hope I was able to resolve your issue. If it’s not too much trouble,I have a quick request: could you please leave an honest review?
    https://wordpress.org/support/theme/shutter-up/reviews/#new-post Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.Thanks, and if there’s anything else at all that I can do to help,don’t hesitate to let me know.

    Kind Regards,
    Sapana

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Most recent post shows at top with messy rendering in Pro; not in Free’ is closed to new replies.