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    Posts
  • December 10, 2020 at 9:52 pm #267746
    mystagogue
    Participant

    Hello,

    Menu Button issue not populating or loading still persists on the newest theme update catch-fullscreen-pro.2.4.4

    The Menu Button won’t load when I am on the Main Home Page, at where I swipe down to the Home, page. Button won’t load.

    Any suggestions to resolve this issue?

    Thanx

    December 11, 2020 at 4:58 am #267770
    tikaram
    Keymaster

    @mystagogue: Please post in your site URL so that I can check for the issue.

    Regards,
    Tikaram

    December 11, 2020 at 5:26 am #267773
    Christian Rückert
    Participant

    Same issue here https://xupageta.myhostpoint.ch/ though I downgraded to 2.4.2 and the issue still exists.

    December 11, 2020 at 9:13 am #267787
    Christian Rückert
    Participant

    Update: It seems to work now again with 2.4.2

    December 12, 2020 at 7:08 am #267861
    tikaram
    Keymaster

    @chrisrueckert: Glad to know that the issue has been resolved.

    Regards,
    Tikaram

    December 12, 2020 at 3:23 pm #267883
    mystagogue
    Participant

    @tikaram

    Hello, here is a link to the website in question: https://bit.ly/2W664uk

    Thanx

    December 13, 2020 at 10:46 pm #267961
    tikaram
    Keymaster

    @mystagogue: I checked your site and it looks like there is a plugin conflict with our theme. Please try deactivating all plugins for testing purpose and activating each plugin one by one. Please follow this link to know more about plugin conflict with our themes.

    Regards,
    Tikaram

    December 14, 2020 at 11:54 am #268019
    mystagogue
    Participant

    @tikaram Hello, thank you for your help.

    Issue still persists.

    I did disable all plugins within the site; and took the site off CDN, and disabled any caching of assets.

    Feel free to try the website.

    If you do change the size of the browser as to un-maximize, the whole Menu list covers the whole page when you click on Menu Button.

    And then if you do maximize the browser, the menu list wants to go upward, and nothing shows up.

    I made a short video to demonstrate this.

    https://www.dropbox.com/t/d5Tus235tqfKzWc2

    Thanx,

    December 14, 2020 at 3:05 pm #268033
    mystagogue
    Participant

    @tikaram, What else,besides plugins, and CDN, and caching that cause the issue?

    Thanx

    December 14, 2020 at 8:57 pm #268045
    mystagogue
    Participant

    @tikaram, also, I do have a 2 other website, one of them on a different server that are behaving the same. So it is not just website, or WordPress installation.

    Besides the Menu Button, I cannot swipe down at the main front page, to reveal or land on the Homepage.

    Thanx

    December 16, 2020 at 10:22 am #268228
    tikaram
    Keymaster

    @mystagogue: I will contact you shortly by email.

    Regards,
    Tikaram

    December 16, 2020 at 11:33 am #268231
    mystagogue
    Participant

    @tikaram thank you

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