[Pius]

Hi

I have two websites built on Full Frame Pro. Both sites are not working anymore and I got the below message from WordPress. I assume the issue is with the Theme. I have to admit that I haven’t updated anything in the passed years. I see however, that I am running the latest version of Full Frame Pro.

 

Any help resolving the problem is very much appreciated.

Thanks

 

Email form WordPress:

 

Wenn du Hilfe bei diesem Problem suchst, wirst du möglicherweise nach einigen der folgenden Informationen gefragt:
WordPress-Version 5.9
Aktives Theme: Full Frame Pro Child Theme (Version 1.0)
Aktuelles Plugin: (Version )
PHP-Version 7.3.26

Fehler-Details
==============
Ein Fehler vom Typ E_COMPILE_ERROR wurde in der Zeile 24 der Datei /var/www/web79/html/wp-pilatech/wp-content/themes/full-frame-pro/functions.php verursacht. Fehlermeldung: require(): Failed opening required '/var/www/web79/html/wp-pilatech/wp-content/themes/full-frame-pro/inc/fullframe-core.php' (include_path='.:/usr/local/php7.3/lib/php')

 

[Sakin]

@pilart: Please reinstall the Full Frame Pro theme and check it. Can you share your site URL?

[Pius]

@Sakin: first pil-art.ch didn’t work anymore and now pila-tech.ch both are using Full Frame Pro. I am not able to access via WordPress, so I guess I have to reinstall trough phpMyAdnin or FTP. Can I just replace the Theme folder with FullFramePro? I think there was a reason why I created a child way back then. I made the sites almost 10 years ago and have forgotten most of the stuff 😐

[Sakin]

@pilart: Maybe you are using the old Full Frame Pro theme version. Please check the changelog https://catchthemes.com/themes/full-frame-pro/#changelog

If your server is on PHP 8.0 or above, then you will have an issue with Full Frame Pro version below 4.3.2. We fixed the PHP issue on version 4.3.2 and above.

Yes, you need to purchase the latest version and then upload it using the FTP https://catchthemes.com/frequently-asked-questions/#question-installation-how-do-i-upgrade-to-a-new-theme-version-if-i-have-modified-my-theme

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