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  • August 10, 2025 at 10:47 pm #340862
    SophieZH
    Participant

    Hi team,

    I am using Catch Bells theme, and the website is experiencing an issue with uploading the cover image for the homepage header on both laptops and mobile devices for a few days. I tried to disable Lazy Load Images in W3 Total Cache, and I can see the image on the site when I log in to the WordPress admin, but it still does not work on all other devices. When I enable Lazy Load Images, I can’t even see the image on the site when I log in to the WordPress admin. All other images are showing as normal when Lazy Load Images is enabled.

    Here’s the home page https://sydyachtclub.com.au/

    Is this something that you can help me with?

    Thank you so much.

    August 11, 2025 at 1:24 am #340865
    sujeet
    Keymaster

    Hello @SophieZH:

    We thoroughly checked our system. It seems lazy load image altered the setting of cover image while having either fixed/repeat background is checked. And due to this, url also got altered.

    It renders URL text within URL like this “url(“url(https://sydyachtclub.com.au/wp-content/uploads/Bluestone-101-Exterior-2-scaled-e1754877115631.jpg)”)”;

    lazy

    So if you want to enable lazy load images, you have to disable the Fixed/Repeat Background from the cover.

    And everything will be fine.

    Or you can disable process background images from lazy load

    disable

    Please feel free if you need any further assistance.

    Sincerely,
    Sujeet

    August 11, 2025 at 1:40 am #340867
    SophieZH
    Participant

    Thank you so much. It’s been really helpful. All cover images are back to normal now.

    August 11, 2025 at 1:46 am #340868
    sujeet
    Keymaster

    That’s great  @SophieZH

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