Viewing 7 posts - 1 through 7 (of 7 total)
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  • June 13, 2024 at 1:26 pm #336155
    Simon
    Participant

    I have been testing the theme and need to add a simple slideout menu and have popups show on the main homepage from the menu but neither of these work.

    The popups work on other pages within the site just not the homepage. If I change to a different theme then this work as expected.

    Could you please advise as to how these can show.

    Many thanks

    Simon

    June 14, 2024 at 1:06 am #336211
    sujeet
    Keymaster

    Hello Simon,

    Can you please send us your site url so that we can check your issue in detail?

    Regards,
    Sujeet

    June 17, 2024 at 7:53 am #336255
    Simon
    Participant

    Hi Sujeet

    This is on the staging site at the moment.

    https://staging.tehidyparkgolfclub.co.uk/

    Many thanks

    Simon

    June 17, 2024 at 8:16 am #336256
    sujeet
    Keymaster

    Hello Simon,

    Thank you for sharing the url.

    I think you have used plugins for slideout menu and popups. You might have plugin conflicts or you have not set up correctly for slideout menu. So please check the plugin pages for instruction and you can also check the link below for some help.

    https://catchthemes.com/wordpress-tutorials/how-to-check-for-plugin-conflicts-with-our-themes/

    Regards,
    Sujeet

    June 18, 2024 at 10:22 am #336289
    Simon
    Participant

    Hi Sujeet

    I have already deactivated all plugins with just those enabled and it still isn’t working. they both work fine on the Twenty Twenty Four theme so looks to be something specific to this theme.

    Many thanks

    Simon

    June 19, 2024 at 12:52 am #336300
    sujeet
    Keymaster

    Hello Simon,

    I will check and get back to you soon. Please have patience.

    Regards,
    Sujeet

    • This reply was modified 5 months ago by sujeet.
    June 19, 2024 at 8:17 am #336310
    sujeet
    Keymaster

    Hello Simon,

    This issue is about plugin compatibility issue and we are not able to solve it. So, please ask to Slide-out Menu plugin support forum and let us know their reply.

    Regards,
    Sujeet

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