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  • May 23, 2023 at 1:39 am #318389
    SophieZH
    Participant

    Hi, I am using Catch Bells free theme in WordPress.org. I have been using the theme for nearly 1 year. I have tried to change the post templet recently. All the short code and WPForm are working well on the day of the change. However, all the short code and form are not working the day after on all pages and posts, includes homepage.

    Then, I deleted all short code and form from the templet, and added to the content area, now they are working. But the WPForm in the footer is still not working. What can I do to fix the issue in case it happens again. Thank you.

    May 23, 2023 at 1:40 am #318392
    tikaram
    Participant

    @sophiezh : Can you please post in your site URL so that I can check for issues on your site and provide you the required fix.

    Regards,
    Tikaram

    May 25, 2023 at 5:41 am #318426
    SophieZH
    Participant

    Thank you for getting back to me. Here’s my site https://sydyachtclub.com.au/

    The shortcode are working well when edit in post & page content area, and working well with WPCode auto insert. But not working if I use shortcode in the post & page templets, Homepage and footer.

    Also, the WPForms is not working when use the block inserter in the post & page templets, Homepage and footer.

    Please let me know if this is something you can help.

    Thank you.

    May 25, 2023 at 10:40 am #318436
    Sakin
    Keymaster

    @sophiezh : About the WPForms and others as well. This is an issue in WordPress version 6.2.2, you can see it in Forum at https://wordpress.org/support/topic/6-2-2-version-only-show-short-code/

    Also, you can read post about this on https://wptavern.com/wordpress-6-2-1-update-breaks-shortcode-support-in-block-templates

    May 26, 2023 at 3:29 am #318446
    SophieZH
    Participant

    Thank you Sakin. These are really helpful. I have changed the shortcode to auto insert in WPCode. It’s working well now. And paused the auto update of WP in case there’s further issues like this.

    May 26, 2023 at 1:27 pm #318451
    Sakin
    Keymaster

    @sophiezh: Glad to hear that it worked for you. If you like the theme and our support then I have a quick request: could you please leave an honest review? https://wordpress.org/support/theme/catch-bells/reviews/#new-post. Your review will help others know what to expect when they’re looking for the support I offer. Even a sentence or two would be hugely appreciated.

    Regards,
    Sakin

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