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The site (and page) is https://www.ccrc.co.uk/public-forum/ but you can only reply if you have a login so I am not sure how much this will help without me creating a user for you.

Well this is a puzzle. I did at first suspect a plugin but disabling it made no difference. I then tried disabling all the plugins but a couple that would have stopped the site working for an important element. The problem was still there. I then re-enabled all those plugins and changed the theme to Twenty-Twenty-two and the problem was immediately fixed. Hence why I thought it must be the theme.

As suggested I have tried disabling cache plugins to no avail. I also disabled most plugins again. Problem still there.

Looking at the html/css of the page the form html is there but I now see that in the css there is the following…

#comments.comments-area {
display: none;
}

So the question arises as to what is inserting this. A search of the files in the site says it is in style.css of Corporacy, yet when I then go to edit that file and search for that code it is not there.

Any suggestions?

Any update on this as we still have this problem? I am reluctant to move to the standard theme but may have to soon.

Apologies for wasting your time. I created a new site with just the essentials and did not find the problem. I then found the problem was custom css applied to the theme at the suggestion of one of the plugin vendors to solve a particular issue. Of course changing from your theme disabled this hence why I assumed the problem was the theme.

Thanks again for your support.