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  • October 25, 2020 at 12:24 pm #263687
    Galileon
    Participant

    Since my first post was a “spam” ill try again.

    U can see the Problem in my Imgur Screenshot
    Link to imgur

    There is a break tag rendered which causes the number input to not be inline with the button.

    Is there a way to remove the <br>? I did hit search over the Files but did not find any html code that represents the actual product page.

    October 25, 2020 at 8:42 pm #263753
    Pratik
    Participant

    Hi @galileon,

    Can you post in your site url?

    October 26, 2020 at 11:03 am #263810
    Galileon
    Participant

    Hello; the Site is curently on dev Environment, here is an example product link:
    https://nwg.sites.venta.one/wp/shop/sweater-no-worries-koala-grey/

    October 26, 2020 at 9:12 pm #263844
    Pratik
    Participant

    Hi @galileon,

    This looks like an issue from WooCommerce. Can you try to disable all plugins except WooCommerce to check if the issue persists?

    October 27, 2020 at 3:14 am #263881
    Galileon
    Participant

    Good Morning from Germany,

    I’ve disabled everything but woocomerce about half an hour ago (avoid any Serverside caching) and opened the page on a “clean” portable browser now. Problem is still there. D;

    October 27, 2020 at 9:28 pm #263996
    Pratik
    Participant

    This is a strange issue. I have setup product exactly like that and its working fine:

    https://catchthemes.com/demo/catch-vogue-pro/product/hoodie/

    I will email you privately as I need more info. Please check your spam folder if the email is not in your inbox.

    November 10, 2020 at 7:57 am #265271
    Galileon
    Participant

    To follow up this thread; our Money Person bought a License now and send me the Key so I would be ready to test it out with pro; she did not create an account and said she only got the Key and no download link; where can I download the Files now to install the theme?

    November 11, 2020 at 2:38 am #265367
    tikaram
    Participant

    Hello @galileon: Crate an account with the same email address that you have used while buying a theme and you will get access to download your theme files from my-account page. If you still do no have access to download the theme let me know.

    To know more about installing the Pro theme follow the following link.
    https://catchthemes.com/faq/how-to-install-themefor-pro-theme/

    Regards,
    Tikaram

    December 1, 2020 at 2:13 am #266975
    Galileon
    Participant

    Hello Tikaram,
    you have been in contact with Anna and told her that you have forwarded her request to the sales team; can you please check again, I spoke to her yesterday and she said she is still waiting for an answer. As long as we wait for the source files, we will not be able to use the theme

    December 2, 2020 at 2:00 am #267050
    tikaram
    Participant

    @galileon:Your account should be active by now. I have already talked with sales team. If you are still having issue. Please let me know.

    Regards,
    Tikaram

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Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘There is a break too much rendered on the product page’ is closed to new replies.