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  • January 4, 2020 at 9:52 pm #231796
    Joanna Smith
    Participant

    I just recently uploaded WordPress hosted by GoDaddy.com – Under theme appearance I paid $54 to upgrade to Pro. Great! Now what?? The upgraded version does not show up under my account on WordPress and nothing happened. I have a copy of the product key but what good does it do me? How do I actually get the upgrade install on my server?

    Any help is appreciated!

    January 4, 2020 at 9:58 pm #231799
    Joanna Smith
    Participant

    I downloaded the zip file to my local hard drive… Great! Now how do I install it to my GoDaddy server/WordPress hosting account?

    January 5, 2020 at 3:56 am #231819
    tikaram
    Participant

    @mdjmsmith2: You can login to your WordPress admin and go to Appearance => Themes
    Click on Add new button and click on Upload theme button select the zip folder and click on install button.
    Please follow the following link if you are still having issue uploading the theme.

    Let me know if you have any more issues.

    Regards,
    Tikaram

    February 8, 2020 at 12:57 am #235374
    Dani718
    Participant

    I recently purchased the pro version of the Sketch theme and nothing happen no confirmation email, activation key NOTHING. I paid $54 for the then and the money already posted to my account. They system keeps telling me to check my email but I’m not receiving any email. Please help

    February 8, 2020 at 1:24 am #235404
    Sakin
    Keymaster

    Hello Dani718,

    It may have gone to your spam fonder. Ok let me check with sales. For these type of sales and account issues you can directly contact us at https://catchthemes.com/contact-us/

    Thanks.

    Regards,
    Sakin

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