Tagged: menu
- This topic has 14 replies, 4 voices, and was last updated 4 years, 10 months ago by
sapana.
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September 27, 2019 at 5:32 am #184545
nuclear314
ParticipantIt seems there is a bug in the latest version of Adventurous (3.2) which causes the second (and third) menu’s to not unfold from the menu bar in desktop view. Any ideas why this is? I reverted back to V3.1 and the unfolding works again.
Thanks in advance!
Roy
September 27, 2019 at 6:00 am #184547sapana
Participant@nuclear314: Can you please post in your site url so that I can look into that issue.
Kind Regards,
SapanaSeptember 27, 2019 at 6:02 am #184548nuclear314
Participant@sapana: nieuw.elopartner.nl is one of the two websites that use the theme and I’ve updated it to V3.2 again.
With Regardsm
RoySeptember 27, 2019 at 6:18 am #184549sapana
Participant@nuclear314: Can you please check previous version setting for me and see what you have selected in your Header Right Menu
Go to=> Dashboard=> Appearance=> Customize=> Menus=> View All menu location=> Header Right Menu=> select the respective menu you want to show
I think after updating to another version your menu might be selected in Header Secondary Menu
Kind Regards,
SapanaSeptember 27, 2019 at 6:21 am #184550nuclear314
Participant@sapana: That is not where the issue lies. I’ve tried switching it over and back but sadly to no avail.
Kind Regards,
RoySeptember 27, 2019 at 6:46 am #184555sapana
Participant@nuclear314: Oh I can see your sub menu isn’t showing up sorry I thought your menu wasn’t sticky. can you please deactivate all the plugin and recheck your menu bar again this might be due to plugin conflict. Please follow this instruction. Let me know if this does some trick!!
Kind Regards,
SapanaSeptember 27, 2019 at 7:01 am #184561nuclear314
Participant@sapana: If I switch theme the second level menu comes back. So the issue is definitely with the theme. Following the instructions I get send back here so here we are again.
Kind regards,
RoySeptember 27, 2019 at 7:22 am #184562sapana
Participant@nuclear314: Sometimes plugin can create conflict in some themes it is not same for every theme so I think plugin you have used to place the menu icon is creating conflict on showing sub menu. Can you please try deactivate that plugin and check once. let me know if this helps you out!
Kind Regards,
SapanaSeptember 27, 2019 at 7:25 am #184564nuclear314
Participant@sapana: That is what I did. Deactivated all the plug-ins = menu still broken. Change theme w\ deactivated plugins = working menu. So I really think it has something to do with the 3.2 version of the theme, as version 3.1 works normally.
Kind Regards,
RoySeptember 27, 2019 at 7:31 am #184565sapana
Participant@nuclear314: I tested it on my local it is working fine. Can you provide me your admin access if that okay so that I can look into that issue? I will shortly contact you by mail.
Kind Regards,
SapanaSeptember 27, 2019 at 7:34 am #184566nuclear314
Participant@sapana: Sadly I can not do that as the site is soon to go into production and it needs to work old or new version of the theme.
Anyway, I thank you for thinking along in the process.
We’ll dive into it again at a later date.Kind regards,
RoySeptember 27, 2019 at 7:39 am #184567sapana
Participant@nuclear314: I will also talk with development team regarding your issue and will see what they come up with. I will forward you if they find any solution for that.
Kind Regards,
SapanaSeptember 27, 2019 at 7:43 am #184568nuclear314
Participant@sapana: Thank you for that. Again, thanks for the thinking along. Have a great weekend!
Kind regards,
RoyOctober 17, 2019 at 5:02 pm #186111Sascha
Participant@sapana: On my page I have the same problem as described above. The Second Level menu does not open. This happened with the last update of the theme.
I also disabled all plugins. It didn’t bring a solution.
Is there already a fix?
My Page is http://www.feuerwehr-sankt-augustin.de .
October 18, 2019 at 1:13 am #186128sapana
Participant@saschal112: It is working fine in my end. I noticed that you are working in child theme can you please switch back to parent theme and test whether the similar issue persist or not?
Kind Regards,
Sapana -
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