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  • September 21, 2019 at 12:55 am #182747
    nosho18
    Participant

    Hi there,

    Following a recent upgrade of Clean Box, the rich text editor no longer appears in our User Submitted Posts (USP) plugin. I have tried de-activating all other plugins and that did not help. However, switching themes did help, so I gather it’s a theme problem, but I like Clean Box and would like to keep using it.

    Page in question is here: https://north-shore.info/submit-post/

    Expected behaviour is the bottom text box should show the full WP text editor, but instead there is nothing but the toggle for visual/text, which is broken.

    Thank you for any help

    September 22, 2019 at 5:23 am #184073
    tikaram
    Participant

    @nosho18: I will need to test the theme with the plugin specified. I will look for the issues if any and then I will let you know.

    Regards,
    Tikaram

    September 24, 2019 at 11:02 pm #184346
    nosho18
    Participant

    Thanks very much, I appreciate you taking the time.

    September 27, 2019 at 6:35 am #184551
    tikaram
    Participant

    @nosho18: Sorry for getting late on this issue. I have tested the latest version of the theme with the latest version of the plugin and I could not find any issue as described by you. As you have already mentioned you have disabled all the plugins. Please try repeating the same process again and make sure you clear the cache before checking the page. Let me know if you have any more issues.

    Regards,
    Tikaram

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